Modified by: Earle Maui Earnshaw
ALIASES:

Ransom:Win64/Ryuk.PA!MTB (Microsoft); GenericRXGP-NG!85501B7C500A (McAfee); Trojan-Ransom.Win32.Cryptor.cmr (Kaspersky); Troj/Ransom-FAF (Sophos)

 PLATFORM:

Windows

 OVERALL RISK RATING:
 DAMAGE POTENTIAL:
 DISTRIBUTION POTENTIAL:
 REPORTED INFECTION:
 INFORMATION EXPOSURE:

  • Threat Type: Ransomware

  • Destructiveness: No

  • Encrypted:

  • In the wild: Yes

  OVERVIEW

Infection Channel: Dropped by other malware, Downloaded from the Internet

This Ransomware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

It drops files as ransom note.

  TECHNICAL DETAILS

File Size: 180,224 bytes
File Type: EXE
Memory Resident: Yes
Initial Samples Received Date: 05 Aug 2019
Payload: Terminates processes, Displays windows, Encrypts files

Arrival Details

This Ransomware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

Installation

This Ransomware drops the following files:

  • %Public%\sys
  • {Encrypted Folder}\RyukReadMe.html

(Note: %Public% is the folder that serves as a repository of files or folders common to all users, which is usually C:\Users\Public in Windows Vista, 7, and 8.)

Process Termination

This Ransomware terminates the following services if found on the affected system:

  • back
  • xchange
  • ackup
  • acronis
  • sql
  • enterprise
  • sophos
  • veeam
  • acrsch
  • antivirus
  • bedbg
  • dcagent
  • epsecurity
  • epupdate
  • eraser
  • esgshkernel
  • fa_scheduler
  • iisadmin
  • imap4
  • mbam
  • endpoint
  • afee
  • mcshield
  • task
  • mfemms
  • mfevtp
  • mms
  • msdts
  • exchange
  • ntrt
  • pdvf
  • pop3
  • report
  • resvc
  • sacsvr
  • savadmin
  • sams
  • sdrsvc
  • sepmaster
  • monitor
  • smcinst
  • smcservice
  • smtp
  • snac
  • swi_
  • ccsf
  • truekey
  • tmlisten
  • ui0detect
  • w3s
  • wrsvc
  • netmsmq
  • ekrn
  • ehttpsrv
  • eshasrv
  • avp
  • klnagent
  • wbengine
  • kavf
  • mfefire

It terminates the following processes if found running in the affected system's memory:

  • backup
  • xchange
  • sql
  • dbeng
  • sofos
  • calc
  • ekrn
  • zoolz
  • encsvc
  • excel
  • firefoxconfig
  • infopath
  • msaccess
  • mspub
  • mydesktop
  • ocautoupds
  • ocomm
  • ocssd
  • onenote
  • oracle
  • outlook
  • powerpnt
  • sqbcoreservice
  • steam
  • synctime
  • tbirdconfig
  • thebat
  • thunderbird
  • visio
  • word
  • xfssvccon
  • tmlisten
  • pccntmon
  • cntaosmgr
  • ntrtscan
  • mbamtray

Other Details

This Ransomware does the following:

  • Injects to all running processes except for the following:
    • explorer.exe
    • csrss.exe
    • lsaas.exe
    • {Malware Filename}.exe

Ransomware Routine

This Ransomware renames encrypted files using the following names:

  • {encrypted file}.RYK

It appends the following extension to the file name of the encrypted files:

  • {Encrypted Director}\{Encrypted Filename}.RYUK

It drops the following file(s) as ransom note:

  • {Encrypted folder]\RyukReadMe.html

  SOLUTION

Minimum Scan Engine: 9.850
FIRST VSAPI PATTERN FILE: 15.208.08
FIRST VSAPI PATTERN DATE: 01 Jul 2019
VSAPI OPR PATTERN File: 15.209.00
VSAPI OPR PATTERN Date: 02 Jul 2019

Step 1

Trend Micro products with the XGen technology detect this malware as

[ Learn More ]
Troj.Win32.TRX.XXPE50FFF031

Step 2

Before doing any scans, Windows 7, Windows 8, Windows 8.1, and Windows 10 users must disable System Restore to allow full scanning of their computers.

Step 3

Note that not all files, folders, and registry keys and entries are installed on your computer during this malware's/spyware's/grayware's execution. This may be due to incomplete installation or other operating system conditions. If you do not find the same files/folders/registry information, please proceed to the next step.

Step 4

Restart in Safe Mode

[ Learn More ]

Step 5

Identify and terminate files detected as Ransom.Win32.RYUK.SMTH1

[ Learn More ]
  1. Windows Task Manager may not display all running processes. In this case, please use a third-party process viewer, preferably Process Explorer, to terminate the malware/grayware/spyware file. You may download the said tool here.
  2. If the detected file is displayed in either Windows Task Manager or Process Explorer but you cannot delete it, restart your computer in safe mode. To do this, refer to this link for the complete steps.
  3. If the detected file is not displayed in either Windows Task Manager or Process Explorer, continue doing the next steps.

Step 6

Search and delete these files

[ Learn More ]
There may be some files that are hidden. Please make sure you check the Search Hidden Files and Folders checkbox in the "More advanced options" option to include all hidden files and folders in the search result.  
  • %Public%\sys
  • {Encrypted Folder}\RyukReadMe.html

Step 7

Restart in normal mode and scan your computer with your Trend Micro product for files detected as Ransom.Win32.RYUK.SMTH1. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.

Step 8

Restore encrypted files from backup.

Step 9

Scan your computer with your Trend Micro product to delete files detected as Ransom.Win32.RYUK.SMTH1. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check the following Trend Micro Support pages for more information:


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