Contact Locations
Trend Micro offices by regional location
Worldwide Offices
North America Region
U.S.A. Headquarters
Trend Micro Incorporated
225 East John Carpenter Freeway, Suite 1500
Irving, Texas 75062
Phone: +1 (817) 569-8900
Toll-free: (888) 762-8736
Canada Headquarters
Trend Micro Canada Technologies Inc.
40 Hines Road, Suite 300
Ottawa, Ontario, Canada K2K 2M5
Phone: +1 (613) 599-4505
Fax: +1 (613) 599-8191
Austin, Texas
11305 Alterra Parkway
Austin, TX 78758
Phone: (512) 646-6100
Chicago, IL, US Office
444 West Lake Street
Suite 3150
Chicago, Illinois 60606
Jersey City, New Jersey
101 Hudson Street, Suite 2202
Jersey City, New Jersey 07302 U.S.A.
Phone: +1 (201) 479-5376
Reston, Virginia
Two Fountain Square
11921 Freedom Drive, Suite #1050
Reston, VA 20190
Roseville
3017 Douglas Blvd, Suite 300
Roseville, CA 95661
San Jose, California
Phone: +1 (408) 257-1500
Toll-free: (800) 228-5651
Toronto, Ontario, Canada Office
1 Snooker Street
Toronto, Ontario, M6K 1G1
Australia and New Zealand
Australia
North Sydney
Level 15, 1 Pacific Highway, North Sydney,
NSW 2060, Australia
Phone: 1-800-642-421
Sydney
Level 1, 346 Kent St, Sydney,
NSW 2000, Australia
Phone: 1-800-642-421
Melbourne
Level 9, 606 St Kilda Road,
Melbourne VIC 3004, Australia
Phone: 1-800-642-421
Brisbane
Level 18, 175 Eagle Street,
Brisbane QLD 4000
Phone: 1-800-642-421
Perth
Office 1714, Level 17, Exchange Tower 2 The Esplanade,
Perth WA 6000
Phone: 1-800-642-421
Canberra
Level 1, The Realm 18 National Circuit,
Barton, ACT 2600
Phone: 1-800-642-421
New Zealand
Auckland
GridAKL, 12 Madden Street,
Wynyard Quarter, Auckland 1010
Phone: 0800 004 633
Asia-Pacific Region
China
Nanjing Development Center
14F, Building B, SHI MAO Link Park
No.56 An De Men Avenue,
Nanjing, China
Phone: +86-25-52386000
Hong Kong
Local Support
Technical Support Email (Enterprise):
hksupportcenter@trendmicro.com
Technical Support Hotline (Enterprise):
+852-2612-0541 (HK)
Technical Support Hotline (Enterprise):
+853-6378-9822 (Macau)
Technical Support Email (PC-cillin):
consumer@trendmicro.com
Technical Support Hotline (PC-cillin):
+852-2612-0099 (HK)
Technical Support Hotline (PC-cillin):
+853-6378-9822 (Macau)
Wanchai
917 9/F Shui On Centre,
6-8 Harbour Road Wanchai, Hong Kong
Phone: +852-2866-4362
Fax: +852-2866-4363
Email: hksales@trendmicro.com
India
New Delhi
Trend Micro India Pvt. Ltd.
10th floor, EROS Corporate Tower,
Nehru Place,
New Delhi – 110019
# 011 – 66213200
Mumbai
Trend Micro India Pvt. Ltd.
Ground Floor, Platina,
Plot No C-59, Bandra Kurla Complex,
Bandra East,
Mumbai - 400051
# 022 - 26509938
Bangalore
( Sales Office ) Trend Micro India Pvt. Ltd.
Units No. 507-512, 5th Floor.
PRESTIGE MERIDIAN–I,
No. 29, Mahatma Gandhi Road, (M.G. Road),
Bangalore - 560001,
# 080 – 40991077
Indonesia
Local Support
Technical Support
Phone: +6221 2992 2199
Email: idsupport@trendmicro.com
Sales Support
Email: sales.id@trendmicro.com
Jakarta
The Plaza Office Tower,
21st Floor
Jl. MH. Thamrin Kav. 28-30
Jakarta 10350 - Indonesia
Phone: +6221 2992 2177
Korea
Local Support
Sales email: sales@trendmicro.co.kr
Support email: support@trendmicro.co.kr
Seoul
3FL KT&G Tower, Youngdongdaero 416,
KangNam-ku, Seoul (06176)
Phone: +82-2-561-0990
Malaysia
Local Support
Email: sales.my@trendmicro.com
Consumer technical support hotline: 1800 18 2288
Other product support hotline: 1800 18 6868
Kuala Lumpur
Trend Micro Malaysia Sdn Bhd (661143-T)
Suite 24-01, Level 24,
Integra Tower,
No. 348, Jalan Tun Razak,
50400 Kuala Lumpur, Malaysia
Phone: +603-2772 2288
Fax: +603-2772 2266
Philippines
Manila
8/F The Rockwell Business
Center Tower 2 Ortigas Avenue
Pasig City, Metro Manila
Philippines 1600
Phone: +632 8995 6200
Singapore
Local Support
For Consumer Sales
Phone: +65 6379 2060
Email: sales.sg@trendmicro.com
For Enterprise Sales
Phone: +65 6379 2060
Email: enterprise_marketing_sg@trendmicro.com
For Technical Support
Online: https://helpcenter.trendmicro.com/en-us/srf/
SMB/ENT hotline: 1800 580 5800
Consumer hotline: 1800 888 6868
Singapore
6 Temasek Boulevard
#16-01 to 05 Suntec Tower Four
Singapore 038986
Phone: +65 6379 2060
Taiwan
Local Support
Enterprise Technical Support Hotline
Phone: +886-2-2377-2323
Web mail: http://www.trend.com.tw/corpmail/
Enterprise Business Hotline
Phone: +886-2-2378-2666
Email: sales@trend.com.tw
PC-cillin Users
Customer Service Hotline Tel:+886-2-2378-3666
Web mail: http://www.trend.com.tw/pccmail/
Please review the FAQ if you have any problems using PC-cillin
Taipei
8F, No. 198,
Sec. 2, Dunhua S. Rd.,
Da’an Dist., Taipei City , Taiwan (R.O.C.)
Phone: +886-2-23789666
Hsinchu
5F., No.6,
Lixing 6th Rd., East Dist.,
Hsinchu City 300, Taiwan (R.O.C.)
Phone: +886-3-5787068
Thailand
Local Support
For Enterprise Support
Sales email: sales.th@trendmicro.com
Marketing email: marketing.th@trendmicro.com
Support email: helpdesk.th@trendmicro.com
Bangkok
Central World Tower,
999/9, 44th Floor,
Unit 4410 -4412,
Rama I Rd., Pathumwan,
Bangkok 10330
Thailand
Phone: +66 2 646 1968
Vietnam
Local Support
Request Sales
Phone: +84 4 37186424
Email: vninfo@trendmicro.com
Require to be supported
Phone: +84 4 37186424
Email: vnsupport@trendmicro.com
13th floor
Hanoi Tower Building
No. 49 Hai Ba Trung Street,
Hoan Kiem District
Hanoi Vietnam
Phone: +84 4 37186424
Fax: +84 4 37186425
Hanoi
10th Floor,
VINACONEX Building,
34 Lang Ha Street,
Dong Da District
Hanoi, Vietnam
Phone: +84 4 37186424
Fax: +84 4 37186425
Europe
Austria
Wien
Trend Micro Österreich
Wienerbergstrasse 11
Twin Tower B, 15. Stock
1100 Wien
Austria
Belgium
Grimbergen
Trend Micro Belgium
Strombeek Business Center
Boechoutlaan 105, B01.03
1853 Grimbergen
Belgium
Phone +32 (0)15 28 14 80
Czech Republic
Prague
Trend Micro (EMEA) Limited
Vyskočilova 1561/4a
140 00, Praha 4
Czech Republik
Phone: +420 228 886 256
Denmark
Copenhagen
Trend Micro Denmark
Lautrupvang 12,
DK-2750,
Ballerup,
Copenhagen, Denmark
Email: info_dk@trendmicro.com
Finland
Espoo
Trend Micro (EMEA) Ltd.
Vänrikinkuja 3
02600 Espoo
Finland
Phone: +358 9 81711965
France
Paris
Trend Micro SA
85, rue Albert Premier
92500 Rueil Malmaison
France
Phone: +33 (0)1 76 68 65 00
Germany
Munich
Trend Micro Deutschland GmbH
Parkring 29
85748 Garching
Germany
Phone: +49 (0)89 8393 29700
Ireland
Cork
Trend Micro (EMEA) Ltd.
Median House, Cork Business & Technology Park
Model Farm Road
Cork
Ireland
Phone: +353 (0)21 730 7300
Italy
Milan
Trend Micro Italy S.r.l.
Edison Park Center
Viale Tomas Edison 110 — Edificio C
20099 Sesto San Giovanni MI
Italy
Phone: +39 02 925931
Rome
Trend Micro Italy S.r.l.
Largo della Fontanella di Borghese, 19
00186
Rome
Italy
Phone: +39 06 40901801
Phone: +39 02 925931
Luxembourg
Livange
Trend Micro Luxembourg
1 Rue de Turi
L-3378 Livange
Luxembourg
Phone: +352 27305144
Netherlands
Amsterdam
Trend Micro
Herikerbergweg 92
1101 CM Amsterdam Zuid-Oost
The Netherlands
Phone +31 (0) 20 399 8304
Norway
Oslo
Trend Micro (EMEA) Ltd.
Karenslyst Allé 2
NO-0278 Oslo
Norway
Phone: +47 22 12 85 00
Poland
Warsaw
Trend Micro Polska
Warsaw Trade Tower
Ul. Chlodna 51
00-867 Warszawa
Poland
Phone: +48 800 112 5238
Spain
Madrid
Trend Micro Spain
Paseo de la Castellana 259D
Torre Emperador, Planta 29
28046 Madrid
Spain
Phone: +34 (0)91 369 70 30
Sweden
Switzerland
Lausanne
Trend Micro Suisse
WTC, Avenue Gratta-Paille 2
1018 Lausanne
Switzerland
Wallisellen
Trend Micro (Schweiz) GmbH
Neue Winterthurerstr. 99 | Glatt Tower
8304 Wallisellen
Schweiz
United Kingdom
London
Trend Micro (UK) Ltd.
Podium Level (East)
2 Kingdom Street
Paddington Central
London W2 6BD
United Kingdom
Phone: +44 (0)203 549 3300
The Middle East and Africa Region
Egypt
Cairo
3rd Floor, Wallace Building
28 EL Falaky St
Greek Campus Downtown Cairo
Egypt
Phone: +202 2 7904557
Central Asia, Caucasus, Mongolia
Trend Micro in Central Asia, Georgia, Armenia, Azerbaijan, Mongolia
Nurbek Rakhimov
Phone: +7 701 516 9400
Email: nurbek_rakhimov@trendmicro.com
Technical Support: +7 7172 978 976
Saudi Arabia
Riyadh
Trend Micro Saudi Arabia
Building WH-14, 4th floor
Raidah Digital City, Al-Nakheel District
PO Box 12979
Riyadh 11483, KSA
Saudi Arabia
Phone: +966 11 839 8444
Turkey
Istanbul
Trend Micro Türkiye
Büyükdere Cad. Bilim Sok. Sun Plaza
Kat:19 Maslak
Istanbul
Türkiye
Phone: +90 212 367 4422
United Arab Emirates
Dubai
Trend Micro DMCC
Unit 3301
Swiss Tower, Cluster Y Jumeirah Lakes Towers
P.O. Box 488075
Dubai
United Arab Emirates
Phone: +971 (0) 44573080
Israel
Tel Aviv
Trend Micro Israel
Derech Menachem Begin 121
Floor 61 Tel Aviv-Yafo, 6701203
Phone: +972-3-763-1005
Email: Trendmicro_israel@trendmicro.com
South Africa
Bryanston
Silverpoint Office Park
Building 1, Ground Floor
22 Ealing Crescent
Bryanston, 2191
South Africa
Phone: +27 (0)11 012 3609
Qatar
Doha
Level 15, Commercial Bank Plaza
West Bay, Doha
P.O. Box 27111
Qatar
Phone: +974 4452 8955
Email: TrendMicroQatar@trendmicro.com
Japan
Japan Headquarters
Tokyo
Shinjuku MAYNDS Tower,
2-1-1 Yoyogi, Shibuya-ku,
Tokyo Japan ZIP 151-0053
Phone +81.3.5334.3618
Osaka
Nissei Sin-Osaka Bldg. 13F
3-4-30 Miyahara,
Yodogawa-ku,
Osaka 532-0003
Tel: +81-6-6350-0330
Fax: +81-6-6350-0591
Fukuoka
San F Bldg. 7F
2-3-7 Hakataeki-mae,
Hakata-ku,
Fukuoka 812-0011
Tel: +81-92-471-0562
Fax: +81-92-471-0563
Nagoya
Nagoya Sakura Dori Bldg. 7F
3-22-24 Marunouchi, Naka-ku,
Nagoya-City, Aichi 460-0002
Tel: +81-52-955-1221
Fax: +81-52-963-6332
Latin America Region
Brazil
São Paulo
Rua Prof. Atílio Innocenti, 165 – 18 Andar
Código postal (CEP): 04538-000
São Paulo, SP
Phone: +55 11 2149-5655
Mexico
Mexico City
Insurgentes Sur, 730 – piso 3
Col Del Valle
C.P. 03100, México, D.F.
Mexico
Phone: +52-55-3067-6000