PUA.Win32.LuluSoftware.A

February 19, 2022

Analysis by: Khristian Joseph Morales

PLATFORM:

Windows

OVERALL RISK RATING:

DAMAGE POTENTIAL:

DISTRIBUTION POTENTIAL:

REPORTED INFECTION:

INFORMATION EXPOSURE:

Threat Type: Potentially Unwanted Application
Destructiveness: No
Encrypted:
In the wild: Yes

OVERVIEW

This Potentially Unwanted Application arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

TECHNICAL DETAILS

File Size: 16,852,824 bytes

File Type: EXE

Memory Resident: Yes

Initial Samples Received Date: 14 Feb 2022

Arrival Details

This Potentially Unwanted Application arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

Installation

This Potentially Unwanted Application drops the following files:

%All Users Profile%\PDFsam Enhanced 7\Installation\curl-ca-bundle.crt
%All Users Profile%\PDFsam Enhanced 7\Installation\logs\log.INFO.{random characters}.{random characters}
%User Temp%\{Random characters}-{Random characters}-{Random characters}-{Random characters}-{Random characters}.exe
%All Users Profile%\PDFsam Enhanced 7\Installation\Statistics.dll
%User Temp%\{Random characters}-{Random characters}-{Random characters}-{Random characters}-{Random characters}\PDFsam_Enhanced_7_Installer_7.0.49.2295.exe
%All Users Profile%\PDFsam Enhanced 7\Installation\PDFsam_Enhanced_7_Installer.exe
%All Users Profile%\PDFsam Enhanced 7\Installation\logs\log.ERROR.{random characters}.{random characters}
%All Users Profile%\PDFsam Enhanced 7\Installation\logs\log.WARNING.{random characters}.{random characters}
%User Temp%\{Random characters}-{Random characters}-{Random characters}-{Random characters}-{Random characters}.bat
%All Users Profile%\PDFsam Enhanced 7\Installation\analytics.dll
%All Users Profile%\PDFsam Enhanced 7\Installation\pdfsam-enhanced-startup-7.0.70.15196-x86.msi
%All Users Profile%\PDFsam Enhanced 7\Installation\app-config.json
%Desktop%PDFsam Enhanced 7.lnk
%Application Data%\Microsoft\Internet Explorer\Quick Launch\PDFsam Enhanced 7.lnk
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings\AdobeExpertEncoding
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings\AdobeLatin1Encoding
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings\AdobeSingleGlyphList
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings\AdobeStandardEncoding
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-console-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-datetime-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-debug-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-errorhandling-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-file-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-file-l1-2-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-file-l2-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-handle-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-heap-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-interlocked-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-libraryloader-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-localization-l1-2-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-memory-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-namedpipe-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-processenvironment-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-processthreads-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-processthreads-l1-1-1.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-profile-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-rtlsupport-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-string-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-synch-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-synch-l1-2-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-sysinfo-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-timezone-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-util-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-conio-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-convert-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-environment-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-filesystem-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-heap-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-locale-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-math-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-multibyte-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-private-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-process-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-runtime-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-stdio-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-string-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-time-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-utility-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings\AppleRomanEncoding
%Program Files%\PDFsam Enhanced 7\localization\Click on 'Change' to select default pdf handler.pdf
%Program Files%\PDFsam Enhanced 7\atom.dll
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings\Big5Encoding
%Program Files%\PDFsam Enhanced 7\sp\bl\bl.csp
%Program Files%\PDFsam Enhanced 7\bl.dll
%Program Files%\PDFsam Enhanced 7\bl-creator-module.dll
%Program Files%\PDFsam Enhanced 7\bl-edit.dll
%Program Files%\PDFsam Enhanced 7\bl-scan.dll
%Program Files%\PDFsam Enhanced 7\bl-service-provider.dll
%Program Files%\PDFsam Enhanced 7\bl-views.dll
%Program Files%\PDFsam Enhanced 7\brand.dll
%Program Files%\PDFsam Enhanced 7\resources\Scripts\Common.js
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\commonwidths.dat
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\compliance_log.xml
%Program Files%\PDFsam Enhanced 7\concrt140.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\concrt140.dll
%Program Files%\PDFsam Enhanced 7\context-menu.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\ConverterCoreLight.dll
%Program Files%\PDFsam Enhanced 7\crash-handler.dll
%Program Files%\PDFsam Enhanced 7\crash-handler-app.exe
%Program Files%\PDFsam Enhanced 7\creator-so.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\CsvFlt.flt
%Program Files%\PDFsam Enhanced 7\curl-ca-bundle.crt
%Program Files%\PDFsam Enhanced 7\D3DCompiler_43.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\dbCore.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\DOCXFlt.flt
%Program Files%\PDFsam Enhanced 7\ebook2pdf.dll
%Program Files%\PDFsam Enhanced 7\encoding-conversion.dll
%Program Files%\PDFsam Enhanced 7\resources\Core\Icons\file_attachment.graph.txt
%Program Files%\PDFsam Enhanced 7\resources\Core\Icons\file_attachment.paperclip.txt
%Program Files%\PDFsam Enhanced 7\resources\Core\Icons\file_attachment.pushpin.txt
%Program Files%\PDFsam Enhanced 7\resources\Core\Icons\file_attachment.tag.txt
%Program Files%\PDFsam Enhanced 7\sam.exe
%Program Files%\PDFsam Enhanced 7\sam-launcher.exe
%Program Files%\PDFsam Enhanced 7\activation-service.exe
%Program Files%\PDFsam Enhanced 7\stats-com.exe
%Program Files%\PDFsam Enhanced 7\creator-app.exe
%Program Files%\PDFsam Enhanced 7\creator-ws.exe
%Program Files%\PDFsam Enhanced 7\printer-installer.dll
%Program Files%\PDFsam Enhanced 7\printer-installer-app.exe
%Program Files%\PDFsam Enhanced 7\ui-notifier.dll
%Program Files%\PDFsam Enhanced 7\update-service.exe
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Framework.dll
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings\GB2312Encoding
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\GenericRGBProfile.icc
%Program Files%\PDFsam Enhanced 7\graphics-service.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\htmFlt.flt
%Program Files%\PDFsam Enhanced 7\localization\de\icon.png
%Program Files%\PDFsam Enhanced 7\localization\en\icon.png
%Program Files%\PDFsam Enhanced 7\localization\es\icon.png
%Program Files%\PDFsam Enhanced 7\localization\fr\icon.png
%Program Files%\PDFsam Enhanced 7\localization\ja\icon.png
%Program Files%\PDFsam Enhanced 7\localization\pt\icon.png
%Program Files%\PDFsam Enhanced 7\localization\ru\icon.png
%Program Files%\PDFsam Enhanced 7\resources\Core\icudt58l.dat
%Program Files%\PDFsam Enhanced 7\icudt68.dll
%Program Files%\PDFsam Enhanced 7\icudt68l.dat
%Program Files%\PDFsam Enhanced 7\icuin68.dll
%Program Files%\PDFsam Enhanced 7\icuin68d.dll
%Program Files%\PDFsam Enhanced 7\icuuc68.dll
%Program Files%\PDFsam Enhanced 7\resources\Core\CMap\Identity-H
%Program Files%\PDFsam Enhanced 7\resources\Core\CMap\Identity-V
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\ImageTool.dll
%Program Files%\PDFsam Enhanced 7\localization\de\info.json
%Program Files%\PDFsam Enhanced 7\localization\en\info.json
%Program Files%\PDFsam Enhanced 7\localization\es\info.json
%Program Files%\PDFsam Enhanced 7\localization\fr\info.json
%Program Files%\PDFsam Enhanced 7\localization\it\info.json
%Program Files%\PDFsam Enhanced 7\localization\ja\info.json
%Program Files%\PDFsam Enhanced 7\localization\pt\info.json
%Program Files%\PDFsam Enhanced 7\localization\ru\info.json
%Program Files%\PDFsam Enhanced 7\localization\it\icon.png
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings\JohabEncoding
%Program Files%\PDFsam Enhanced 7\libcrypto-1_1.dll
%Program Files%\PDFsam Enhanced 7\libcurl.dll
%Program Files%\PDFsam Enhanced 7\libidn.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\libidn.dll
%Program Files%\PDFsam Enhanced 7\libphonenumber.dll
%Program Files%\PDFsam Enhanced 7\libssl-1_1.dll
%Program Files%\PDFsam Enhanced 7\localization-service.dll
%Program Files%\PDFsam Enhanced 7\logger.dll
%Program Files%\PDFsam Enhanced 7\localization\de\messages.dat
%Program Files%\PDFsam Enhanced 7\localization\en\messages.dat
%Program Files%\PDFsam Enhanced 7\localization\es\messages.dat
%Program Files%\PDFsam Enhanced 7\localization\fr\messages.dat
%Program Files%\PDFsam Enhanced 7\localization\it\messages.dat
%Program Files%\PDFsam Enhanced 7\localization\ja\messages.dat
%Program Files%\PDFsam Enhanced 7\localization\pt\messages.dat
%Program Files%\PDFsam Enhanced 7\localization\ru\messages.dat
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\metadata.xml
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings\MSSymbolEncoding
%Program Files%\PDFsam Enhanced 7\msvcp140.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\msvcp140.dll
%Program Files%\PDFsam Enhanced 7\msvcp140_1.dll
%Program Files%\PDFsam Enhanced 7\msvcp140_2.dll
%Program Files%\PDFsam Enhanced 7\msvcp140_codecvt_ids.dll
%Program Files%\PDFsam Enhanced 7\notification-service.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\ocr.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\PDF_tagged.xml
%Program Files%\PDFsam Enhanced 7\pdf2html.dll
%Program Files%\PDFsam Enhanced 7\pdf2image.dll
%Program Files%\PDFsam Enhanced 7\Pdf2PdfAPI.dll
%Program Files%\PDFsam Enhanced 7\pdf2pdfconv.exe
%Program Files%\PDFsam Enhanced 7\pdf2text.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\PDFA_1a.xml
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\PDFA_1b.xml
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\PDFA_2a.xml
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\PDFA_2b.xml
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\PDFA_3a.xml
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\PDFA_3b.xml
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\PDFA_XMP_1.xml
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\PDFA_XMP_2.xml
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\PDFA_XMP_3.xml
%Program Files%\PDFsam Enhanced 7\pdfcore.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\PdfDbEditor.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\PdfFlt.flt
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\PdfFontMapper.txt
%Program Files%\PDFsam Enhanced 7\pdfgraphics.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\PDFLibTool.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\PdfMeta.dll
%Program Files%\PDFsam Enhanced 7\pdfview.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-acroform.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-box-storage.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-dropbox-storage.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-evernote.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-googledrive-storage.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-onboarding-tutorial.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-onedrive-storage.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-pdf-converter.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-pdf-creator.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-pdfa-converter.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-scanner.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-sharepoint-storage.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-text-markup.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-text-to-speech.dll
%Program Files%\PDFsam Enhanced 7\plugins-manager.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\PptxFlt.flt
%Program Files%\PDFsam Enhanced 7\preview-handler.dll
%Program Files%\PDFsam Enhanced 7\rlottie.dll
%Program Files%\PDFsam Enhanced 7\sp\root\root.csp
%Program Files%\PDFsam Enhanced 7\root-service-provider.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\RtfFlt.flt
%Program Files%\PDFsam Enhanced 7\scan.exe
%Program Files%\PDFsam Enhanced 7\sciter.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\SecurePdfSDK.dll
%Program Files%\PDFsam Enhanced 7\settings.dll
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings\SJISEncoding
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\SolidCore.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\SolidFrameworkNative.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\SolidLanguage.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\SolidLists.pdf
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\SPal.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\SpmlFlt.flt
%Program Files%\PDFsam Enhanced 7\stats.dll
%Program Files%\PDFsam Enhanced 7\resources\Core\Icons\sticker.normal.txt
%Program Files%\PDFsam Enhanced 7\resources\Core\Icons\sticker.pressed.txt
%Program Files%\PDFsam Enhanced 7\resources\Core\Templates\StickerNormal
%Program Files%\PDFsam Enhanced 7\resources\Core\Templates\StickerPressed
%Program Files%\PDFsam Enhanced 7\support.dll
%Program Files%\PDFsam Enhanced 7\thumbnail-handler.dll
%Program Files%\PDFsam Enhanced 7\tray-app.exe
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\txtFlt.flt
%Program Files%\PDFsam Enhanced 7\ucrtbase.dll
%Program Files%\PDFsam Enhanced 7\sp\ui\ui.csp
%Program Files%\PDFsam Enhanced 7\ui.dll
%Program Files%\PDFsam Enhanced 7\ui-actions.dll
%Program Files%\PDFsam Enhanced 7\ui-ads.dll
%Program Files%\PDFsam Enhanced 7\ui-creator-module.dll
%Program Files%\PDFsam Enhanced 7\ui-dialogs.dll
%Program Files%\PDFsam Enhanced 7\ui-dialogs-fs.dll
%Program Files%\PDFsam Enhanced 7\ui-document-frame.dll
%Program Files%\PDFsam Enhanced 7\ui-document-panel-attachments.dll
%Program Files%\PDFsam Enhanced 7\ui-document-panel-bookmarks.dll
%Program Files%\PDFsam Enhanced 7\ui-document-panel-comments.dll
%Program Files%\PDFsam Enhanced 7\ui-document-panel-forms.dll
%Program Files%\PDFsam Enhanced 7\ui-document-panel-layers.dll
%Program Files%\PDFsam Enhanced 7\ui-document-panel-links.dll
%Program Files%\PDFsam Enhanced 7\ui-document-panel-page-preview.dll
%Program Files%\PDFsam Enhanced 7\ui-document-panel-properties.dll
%Program Files%\PDFsam Enhanced 7\ui-document-panel-search.dll
%Program Files%\PDFsam Enhanced 7\ui-document-panel-signatures.dll
%Program Files%\PDFsam Enhanced 7\ui-engine.dll
%Program Files%\PDFsam Enhanced 7\ui-floating-toolbar.dll
%Program Files%\PDFsam Enhanced 7\ui-main-frame.dll
%Program Files%\PDFsam Enhanced 7\ui-options.dll
%Program Files%\PDFsam Enhanced 7\plugins\ui-print-plugin.dll
%Program Files%\PDFsam Enhanced 7\ui-remover.dll
%Program Files%\PDFsam Enhanced 7\ui-ribbon.dll
%Program Files%\PDFsam Enhanced 7\ui-scan.dll
%Program Files%\PDFsam Enhanced 7\ui-service-provider.dll
%Program Files%\PDFsam Enhanced 7\ui-splash.dll
%Program Files%\PDFsam Enhanced 7\ui-src.dll
%Program Files%\PDFsam Enhanced 7\ui-update.dll
%Program Files%\PDFsam Enhanced 7\ui-user-management.dll
%Program Files%\PDFsam Enhanced 7\updater-so.dll
%Program Files%\PDFsam Enhanced 7\resources\Core\Color\USWebCoatedSWOP.icc
%Program Files%\PDFsam Enhanced 7\vccorlib140.dll
%Program Files%\PDFsam Enhanced 7\vcruntime140.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\vcruntime140.dll
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings\WansungEncoding
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\WdmlFlt.flt
%Program Files%\PDFsam Enhanced 7\web-link-store.dll
%Program Files%\PDFsam Enhanced 7\webservices-so.dll
%Program Files%\PDFsam Enhanced 7\win-specific-services.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\XlsxFlt.flt
%Application Data%\PDFsam Enhanced 7\logs\sam_{random characters}.htm
%Application Data%\PDFsam Enhanced 7\logs\activation-service_{random characters}.htm
%Application Data%\PDFsam Enhanced 7\plugins\config.json
%Application Data%\PDFsam Enhanced 7\.dsblupdt.lock

(Note: %All Users Profile% is the common user's profile folder, which is usually C:\Documents and Settings\All Users on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\ProgramData on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit). . %User Temp% is the current user's Temp folder, which is usually C:\Documents and Settings\{user name}\Local Settings\Temp on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\Users\{user name}\AppData\Local\Temp on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit).. %Desktop% is the current user's desktop, which is usually C:\Documents and Settings\{User Name}\Desktop on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\Users\{user name}\Desktop on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit).. %Application Data% is the current user's Application Data folder, which is usually C:\Documents and Settings\{user name}\Application Data on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\Users\{user name}\AppData\Roaming on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit).. %Program Files% is the default Program Files folder, usually C:\Program Files in Windows 2000(32-bit), Server 2003(32-bit), XP, Vista(64-bit), 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit) , or C:\Program Files (x86) in Windows XP(64-bit), Vista(64-bit), 7(64-bit), 8(64-bit), 8.1(64-bit), 2008(64-bit), 2012(64-bit) and 10(64-bit).)

It adds the following processes:

%User Temp%\{Random characters}-{Random characters}-{Random characters}-{Random characters}-{Random characters}.exe /update=start
regsvr32.exe /s "%All Users Profile%\PDFsam Enhanced 7\Installation\Statistics.dll"
%All Users Profile%\PDFsam Enhanced 7\Installation\PDFsam_Enhanced_7_Installer.exe /RegServer
%All Users Profile%\PDFsam Enhanced 7\Installation\PDFsam_Enhanced_7_Installer.exe /update=finish /second-instance
regsvr32.exe /u /s "%All Users Profile%\PDFsam Enhanced 7\Installation\Statistics.dll"
cmd /c %User Temp%\{Random characters}-{Random characters}-{Random characters}-{Random characters}-{Random characters}.bat
timeout 5
regsvr32.exe /s "%All Users Profile%\PDFsam Enhanced 7\Installation\analytics.dll"
%Program Files\Internet Explorer\iexplore.exe -nohome

(Note: %User Temp% is the current user's Temp folder, which is usually C:\Documents and Settings\{user name}\Local Settings\Temp on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\Users\{user name}\AppData\Local\Temp on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit).. %All Users Profile% is the common user's profile folder, which is usually C:\Documents and Settings\All Users on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\ProgramData on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit). )

It creates the following folders:

%All Users Profile%\PDFsam Enhanced 7
%All Users Profile%\PDFsam Enhanced 7\Installation
%All Users Profile%\PDFsam Enhanced 7\Installation\logs
%User Temp%\{Random characters}-{Random characters}-{Random characters}-{Random characters}-{Random characters}
%Program Files%\PDFsam Enhanced 7
%Program Files%\PDFsam Enhanced 7\plugins
%Program Files%\PDFsam Enhanced 7\plugins\resources
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin
%Program Files%\PDFsam Enhanced 7\resources
%Program Files%\PDFsam Enhanced 7\resources\Core
%Program Files%\PDFsam Enhanced 7\resources\Core\Color
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings
%Program Files%\PDFsam Enhanced 7\localization
%Program Files%\PDFsam Enhanced 7\Print
%Program Files%\PDFsam Enhanced 7\sp
%Program Files%\PDFsam Enhanced 7\sp\bl
%Program Files%\PDFsam Enhanced 7\sp\root
%Program Files%\PDFsam Enhanced 7\sp\ui
%Application Data%\PDFsam Enhanced 7
%Application Data%\PDFsam Enhanced 7\plugins
%Application Data%\PDFsam Enhanced 7\logs

(Note: %All Users Profile% is the common user's profile folder, which is usually C:\Documents and Settings\All Users on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\ProgramData on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit). . %User Temp% is the current user's Temp folder, which is usually C:\Documents and Settings\{user name}\Local Settings\Temp on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\Users\{user name}\AppData\Local\Temp on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit).. %Program Files% is the default Program Files folder, usually C:\Program Files in Windows 2000(32-bit), Server 2003(32-bit), XP, Vista(64-bit), 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit) , or C:\Program Files (x86) in Windows XP(64-bit), Vista(64-bit), 7(64-bit), 8(64-bit), 8.1(64-bit), 2008(64-bit), 2012(64-bit) and 10(64-bit).. %Application Data% is the current user's Application Data folder, which is usually C:\Documents and Settings\{user name}\Application Data on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\Users\{user name}\AppData\Roaming on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit).)

Other System Modifications

This Potentially Unwanted Application deletes the following files:

%All Users Profile%\PDFsam Enhanced 7\Installation\curl-ca-bundle.crt
%All Users Profile%\PDFsam Enhanced 7\Installation\Statistics.dll

Other Details

This Potentially Unwanted Application adds the following registry keys:

HKEY_LOCAL_MACHINE\SOFTWARE\PDFsam Enhanced 7

HKEY_LOCAL_MACHINE\SOFTWARE\PDFsam Enhanced 7\
Installation

HKEY_CURRENT_USER\Software\PDFsam Enhanced 7\
Installation

It connects to the following possibly malicious URL:

https://wsgeoip.{BLOCKED}m.org/ipservice.asmx
http://jtracking.{BLOCKED}ft.com
https://jtracking.{BLOCKED}ft.com/

It does the following:

It adds and runs the following service:
- Service Name : PDFsam Enhanced 7
  Launch String : %Program Files%\pdfsam enhanced 7\activation-service.exe
- Service Name : PDFsam Enhanced 7 Creator
  Launch String : %Program Files%\pdfsam enhanced 7\creator-ws.exe
- Service Name : PDFsam Enhanced 7 Update Service
  Launch String : %Program Files%\pdfsam enhanced 7\update-service.exe

(Note: %Program Files% is the default Program Files folder, usually C:\Program Files in Windows 2000(32-bit), Server 2003(32-bit), XP, Vista(64-bit), 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit) , or C:\Program Files (x86) in Windows XP(64-bit), Vista(64-bit), 7(64-bit), 8(64-bit), 8.1(64-bit), 2008(64-bit), 2012(64-bit) and 10(64-bit).)

It adds the following scheduled tasks:

Task Name: \Andrea Vacondio\PDFsam Enhanced 7\App Notification
Task Action: c:\program files\pdfsam enhanced 7\sam-launcher.exe
Task Name: \Andrea Vacondio\PDFsam Enhanced 7\App Notification Logon
Task Action: c:\program files\pdfsam enhanced 7\sam-launcher.exe
Task Name: \Andrea Vacondio\PDFsam Enhanced 7\Update
Task Action: c:\program files\pdfsam enhanced 7\sam.exe

SOLUTION

Minimum Scan Engine: 9.800

SSAPI PATTERN File: 2.492.00

SSAPI PATTERN Date: 24 Feb 2022

Step 1

Before doing any scans, Windows 7, Windows 8, Windows 8.1, and Windows 10 users must disable System Restore to allow full scanning of their computers.

Step 2

Note that not all files, folders, and registry keys and entries are installed on your computer during this malware's/spyware's/grayware's execution. This may be due to incomplete installation or other operating system conditions. If you do not find the same files/folders/registry information, please proceed to the next step.

Step 3

Restart in Safe Mode

[ Learn More ]

Step 4

Delete this registry key

[ Learn More ]

Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.

HKEY_LOCAL_MACHINE\SOFTWARE\PDFsam Enhanced 7
HKEY_LOCAL_MACHINE\SOFTWARE\PDFsam Enhanced 7\Installation
HKEY_CURRENT_USER\Software\PDFsam Enhanced 7\Installation

Step 5

Search and delete this file

[ Learn More ]

There may be some files that are hidden. Please make sure you check the Search Hidden Files and Folders checkbox in the "More advanced options" option to include all hidden files and folders in the search result.

%All Users Profile%\PDFsam Enhanced 7\Installation\curl-ca-bundle.crt
%All Users Profile%\PDFsam Enhanced 7\Installation\logs\log.INFO.{random characters}.{random characters}
%User Temp%\{Random characters}-{Random characters}-{Random characters}-{Random characters}-{Random characters}.exe
%All Users Profile%\PDFsam Enhanced 7\Installation\Statistics.dll
%User Temp%\{Random characters}-{Random characters}-{Random characters}-{Random characters}-{Random characters}\PDFsam_Enhanced_7_Installer_7.0.49.2295.exe
%All Users Profile%\PDFsam Enhanced 7\Installation\PDFsam_Enhanced_7_Installer.exe
%All Users Profile%\PDFsam Enhanced 7\Installation\logs\log.ERROR.{random characters}.{random characters}
%All Users Profile%\PDFsam Enhanced 7\Installation\logs\log.WARNING.{random characters}.{random characters}
%User Temp%\{Random characters}-{Random characters}-{Random characters}-{Random characters}-{Random characters}.bat
%All Users Profile%\PDFsam Enhanced 7\Installation\analytics.dll
%All Users Profile%\PDFsam Enhanced 7\Installation\pdfsam-enhanced-startup-7.0.70.15196-x86.msi
%All Users Profile%\PDFsam Enhanced 7\Installation\app-config.json
%Desktop%PDFsam Enhanced 7.lnk
%Application Data%\Microsoft\Internet Explorer\Quick Launch\PDFsam Enhanced 7.lnk
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings\AdobeExpertEncoding
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings\AdobeLatin1Encoding
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings\AdobeSingleGlyphList
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings\AdobeStandardEncoding
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-console-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-datetime-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-debug-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-errorhandling-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-file-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-file-l1-2-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-file-l2-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-handle-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-heap-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-interlocked-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-libraryloader-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-localization-l1-2-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-memory-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-namedpipe-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-processenvironment-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-processthreads-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-processthreads-l1-1-1.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-profile-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-rtlsupport-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-string-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-synch-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-synch-l1-2-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-sysinfo-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-timezone-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-util-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-conio-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-convert-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-environment-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-filesystem-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-heap-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-locale-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-math-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-multibyte-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-private-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-process-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-runtime-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-stdio-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-string-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-time-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-utility-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings\AppleRomanEncoding
%Program Files%\PDFsam Enhanced 7\localization\Click on 'Change' to select default pdf handler.pdf
%Program Files%\PDFsam Enhanced 7\atom.dll
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings\Big5Encoding
%Program Files%\PDFsam Enhanced 7\sp\bl\bl.csp
%Program Files%\PDFsam Enhanced 7\bl.dll
%Program Files%\PDFsam Enhanced 7\bl-creator-module.dll
%Program Files%\PDFsam Enhanced 7\bl-edit.dll
%Program Files%\PDFsam Enhanced 7\bl-scan.dll
%Program Files%\PDFsam Enhanced 7\bl-service-provider.dll
%Program Files%\PDFsam Enhanced 7\bl-views.dll
%Program Files%\PDFsam Enhanced 7\brand.dll
%Program Files%\PDFsam Enhanced 7\resources\Scripts\Common.js
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\commonwidths.dat
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\compliance_log.xml
%Program Files%\PDFsam Enhanced 7\concrt140.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\concrt140.dll
%Program Files%\PDFsam Enhanced 7\context-menu.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\ConverterCoreLight.dll
%Program Files%\PDFsam Enhanced 7\crash-handler.dll
%Program Files%\PDFsam Enhanced 7\crash-handler-app.exe
%Program Files%\PDFsam Enhanced 7\creator-so.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\CsvFlt.flt
%Program Files%\PDFsam Enhanced 7\curl-ca-bundle.crt
%Program Files%\PDFsam Enhanced 7\D3DCompiler_43.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\dbCore.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\DOCXFlt.flt
%Program Files%\PDFsam Enhanced 7\ebook2pdf.dll
%Program Files%\PDFsam Enhanced 7\encoding-conversion.dll
%Program Files%\PDFsam Enhanced 7\resources\Core\Icons\file_attachment.graph.txt
%Program Files%\PDFsam Enhanced 7\resources\Core\Icons\file_attachment.paperclip.txt
%Program Files%\PDFsam Enhanced 7\resources\Core\Icons\file_attachment.pushpin.txt
%Program Files%\PDFsam Enhanced 7\resources\Core\Icons\file_attachment.tag.txt
%Program Files%\PDFsam Enhanced 7\sam.exe
%Program Files%\PDFsam Enhanced 7\sam-launcher.exe
%Program Files%\PDFsam Enhanced 7\activation-service.exe
%Program Files%\PDFsam Enhanced 7\stats-com.exe
%Program Files%\PDFsam Enhanced 7\creator-app.exe
%Program Files%\PDFsam Enhanced 7\creator-ws.exe
%Program Files%\PDFsam Enhanced 7\printer-installer.dll
%Program Files%\PDFsam Enhanced 7\printer-installer-app.exe
%Program Files%\PDFsam Enhanced 7\ui-notifier.dll
%Program Files%\PDFsam Enhanced 7\update-service.exe
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Framework.dll
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings\GB2312Encoding
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\GenericRGBProfile.icc
%Program Files%\PDFsam Enhanced 7\graphics-service.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\htmFlt.flt
%Program Files%\PDFsam Enhanced 7\localization\de\icon.png
%Program Files%\PDFsam Enhanced 7\localization\en\icon.png
%Program Files%\PDFsam Enhanced 7\localization\es\icon.png
%Program Files%\PDFsam Enhanced 7\localization\fr\icon.png
%Program Files%\PDFsam Enhanced 7\localization\ja\icon.png
%Program Files%\PDFsam Enhanced 7\localization\pt\icon.png
%Program Files%\PDFsam Enhanced 7\localization\ru\icon.png
%Program Files%\PDFsam Enhanced 7\resources\Core\icudt58l.dat
%Program Files%\PDFsam Enhanced 7\icudt68.dll
%Program Files%\PDFsam Enhanced 7\icudt68l.dat
%Program Files%\PDFsam Enhanced 7\icuin68.dll
%Program Files%\PDFsam Enhanced 7\icuin68d.dll
%Program Files%\PDFsam Enhanced 7\icuuc68.dll
%Program Files%\PDFsam Enhanced 7\resources\Core\CMap\Identity-H
%Program Files%\PDFsam Enhanced 7\resources\Core\CMap\Identity-V
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\ImageTool.dll
%Program Files%\PDFsam Enhanced 7\localization\de\info.json
%Program Files%\PDFsam Enhanced 7\localization\en\info.json
%Program Files%\PDFsam Enhanced 7\localization\es\info.json
%Program Files%\PDFsam Enhanced 7\localization\fr\info.json
%Program Files%\PDFsam Enhanced 7\localization\it\info.json
%Program Files%\PDFsam Enhanced 7\localization\ja\info.json
%Program Files%\PDFsam Enhanced 7\localization\pt\info.json
%Program Files%\PDFsam Enhanced 7\localization\ru\info.json
%Program Files%\PDFsam Enhanced 7\localization\it\icon.png
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings\JohabEncoding
%Program Files%\PDFsam Enhanced 7\libcrypto-1_1.dll
%Program Files%\PDFsam Enhanced 7\libcurl.dll
%Program Files%\PDFsam Enhanced 7\libidn.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\libidn.dll
%Program Files%\PDFsam Enhanced 7\libphonenumber.dll
%Program Files%\PDFsam Enhanced 7\libssl-1_1.dll
%Program Files%\PDFsam Enhanced 7\localization-service.dll
%Program Files%\PDFsam Enhanced 7\logger.dll
%Program Files%\PDFsam Enhanced 7\localization\de\messages.dat
%Program Files%\PDFsam Enhanced 7\localization\en\messages.dat
%Program Files%\PDFsam Enhanced 7\localization\es\messages.dat
%Program Files%\PDFsam Enhanced 7\localization\fr\messages.dat
%Program Files%\PDFsam Enhanced 7\localization\it\messages.dat
%Program Files%\PDFsam Enhanced 7\localization\ja\messages.dat
%Program Files%\PDFsam Enhanced 7\localization\pt\messages.dat
%Program Files%\PDFsam Enhanced 7\localization\ru\messages.dat
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\metadata.xml
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings\MSSymbolEncoding
%Program Files%\PDFsam Enhanced 7\msvcp140.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\msvcp140.dll
%Program Files%\PDFsam Enhanced 7\msvcp140_1.dll
%Program Files%\PDFsam Enhanced 7\msvcp140_2.dll
%Program Files%\PDFsam Enhanced 7\msvcp140_codecvt_ids.dll
%Program Files%\PDFsam Enhanced 7\notification-service.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\ocr.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\PDF_tagged.xml
%Program Files%\PDFsam Enhanced 7\pdf2html.dll
%Program Files%\PDFsam Enhanced 7\pdf2image.dll
%Program Files%\PDFsam Enhanced 7\Pdf2PdfAPI.dll
%Program Files%\PDFsam Enhanced 7\pdf2pdfconv.exe
%Program Files%\PDFsam Enhanced 7\pdf2text.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\PDFA_1a.xml
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\PDFA_1b.xml
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\PDFA_2a.xml
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\PDFA_2b.xml
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\PDFA_3a.xml
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\PDFA_3b.xml
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\PDFA_XMP_1.xml
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\PDFA_XMP_2.xml
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\PDFA_XMP_3.xml
%Program Files%\PDFsam Enhanced 7\pdfcore.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\PdfDbEditor.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\PdfFlt.flt
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\PdfFontMapper.txt
%Program Files%\PDFsam Enhanced 7\pdfgraphics.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\PDFLibTool.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\PdfMeta.dll
%Program Files%\PDFsam Enhanced 7\pdfview.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-acroform.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-box-storage.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-dropbox-storage.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-evernote.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-googledrive-storage.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-onboarding-tutorial.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-onedrive-storage.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-pdf-converter.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-pdf-creator.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-pdfa-converter.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-scanner.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-sharepoint-storage.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-text-markup.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-text-to-speech.dll
%Program Files%\PDFsam Enhanced 7\plugins-manager.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\PptxFlt.flt
%Program Files%\PDFsam Enhanced 7\preview-handler.dll
%Program Files%\PDFsam Enhanced 7\rlottie.dll
%Program Files%\PDFsam Enhanced 7\sp\root\root.csp
%Program Files%\PDFsam Enhanced 7\root-service-provider.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\RtfFlt.flt
%Program Files%\PDFsam Enhanced 7\scan.exe
%Program Files%\PDFsam Enhanced 7\sciter.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\SecurePdfSDK.dll
%Program Files%\PDFsam Enhanced 7\settings.dll
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings\SJISEncoding
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\SolidCore.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\SolidFrameworkNative.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\SolidLanguage.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\SolidLists.pdf
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\SPal.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\SpmlFlt.flt
%Program Files%\PDFsam Enhanced 7\stats.dll
%Program Files%\PDFsam Enhanced 7\resources\Core\Icons\sticker.normal.txt
%Program Files%\PDFsam Enhanced 7\resources\Core\Icons\sticker.pressed.txt
%Program Files%\PDFsam Enhanced 7\resources\Core\Templates\StickerNormal
%Program Files%\PDFsam Enhanced 7\resources\Core\Templates\StickerPressed
%Program Files%\PDFsam Enhanced 7\support.dll
%Program Files%\PDFsam Enhanced 7\thumbnail-handler.dll
%Program Files%\PDFsam Enhanced 7\tray-app.exe
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\txtFlt.flt
%Program Files%\PDFsam Enhanced 7\ucrtbase.dll
%Program Files%\PDFsam Enhanced 7\sp\ui\ui.csp
%Program Files%\PDFsam Enhanced 7\ui.dll
%Program Files%\PDFsam Enhanced 7\ui-actions.dll
%Program Files%\PDFsam Enhanced 7\ui-ads.dll
%Program Files%\PDFsam Enhanced 7\ui-creator-module.dll
%Program Files%\PDFsam Enhanced 7\ui-dialogs.dll
%Program Files%\PDFsam Enhanced 7\ui-dialogs-fs.dll
%Program Files%\PDFsam Enhanced 7\ui-document-frame.dll
%Program Files%\PDFsam Enhanced 7\ui-document-panel-attachments.dll
%Program Files%\PDFsam Enhanced 7\ui-document-panel-bookmarks.dll
%Program Files%\PDFsam Enhanced 7\ui-document-panel-comments.dll
%Program Files%\PDFsam Enhanced 7\ui-document-panel-forms.dll
%Program Files%\PDFsam Enhanced 7\ui-document-panel-layers.dll
%Program Files%\PDFsam Enhanced 7\ui-document-panel-links.dll
%Program Files%\PDFsam Enhanced 7\ui-document-panel-page-preview.dll
%Program Files%\PDFsam Enhanced 7\ui-document-panel-properties.dll
%Program Files%\PDFsam Enhanced 7\ui-document-panel-search.dll
%Program Files%\PDFsam Enhanced 7\ui-document-panel-signatures.dll
%Program Files%\PDFsam Enhanced 7\ui-engine.dll
%Program Files%\PDFsam Enhanced 7\ui-floating-toolbar.dll
%Program Files%\PDFsam Enhanced 7\ui-main-frame.dll
%Program Files%\PDFsam Enhanced 7\ui-options.dll
%Program Files%\PDFsam Enhanced 7\plugins\ui-print-plugin.dll
%Program Files%\PDFsam Enhanced 7\ui-remover.dll
%Program Files%\PDFsam Enhanced 7\ui-ribbon.dll
%Program Files%\PDFsam Enhanced 7\ui-scan.dll
%Program Files%\PDFsam Enhanced 7\ui-service-provider.dll
%Program Files%\PDFsam Enhanced 7\ui-splash.dll
%Program Files%\PDFsam Enhanced 7\ui-src.dll
%Program Files%\PDFsam Enhanced 7\ui-update.dll
%Program Files%\PDFsam Enhanced 7\ui-user-management.dll
%Program Files%\PDFsam Enhanced 7\updater-so.dll
%Program Files%\PDFsam Enhanced 7\resources\Core\Color\USWebCoatedSWOP.icc
%Program Files%\PDFsam Enhanced 7\vccorlib140.dll
%Program Files%\PDFsam Enhanced 7\vcruntime140.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\vcruntime140.dll
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings\WansungEncoding
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\WdmlFlt.flt
%Program Files%\PDFsam Enhanced 7\web-link-store.dll
%Program Files%\PDFsam Enhanced 7\webservices-so.dll
%Program Files%\PDFsam Enhanced 7\win-specific-services.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\XlsxFlt.flt
%Application Data%\PDFsam Enhanced 7\logs\sam_{random characters}.htm
%Application Data%\PDFsam Enhanced 7\logs\activation-service_{random characters}.htm
%Application Data%\PDFsam Enhanced 7\plugins\config.json
%Application Data%\PDFsam Enhanced 7\.dsblupdt.lock

To manually delete a malware/grayware file from an affected system:

•For Windows 7, Windows Server 2008 (R2), Windows 8, Windows 8.1, Windows 10, and Windows Server 2012 (R2):

Open a Windows Explorer window.
- For Windows 7 and Server 2008 (R2) users, click Start>Computer.
- For Windows 8, 8.1, 10, and Server 2012 (R2) users, right-click on the lower-left corner of the screen,then click File Explorer.
In the Search Computer/This PC input box, type:
%All Users Profile%\PDFsam Enhanced 7\Installation\curl-ca-bundle.crt
%All Users Profile%\PDFsam Enhanced 7\Installation\logs\log.INFO.{random characters}.{random characters}
%User Temp%\{Random characters}-{Random characters}-{Random characters}-{Random characters}-{Random characters}.exe
%All Users Profile%\PDFsam Enhanced 7\Installation\Statistics.dll
%User Temp%\{Random characters}-{Random characters}-{Random characters}-{Random characters}-{Random characters}\PDFsam_Enhanced_7_Installer_7.0.49.2295.exe
%All Users Profile%\PDFsam Enhanced 7\Installation\PDFsam_Enhanced_7_Installer.exe
%All Users Profile%\PDFsam Enhanced 7\Installation\logs\log.ERROR.{random characters}.{random characters}
%All Users Profile%\PDFsam Enhanced 7\Installation\logs\log.WARNING.{random characters}.{random characters}
%User Temp%\{Random characters}-{Random characters}-{Random characters}-{Random characters}-{Random characters}.bat
%All Users Profile%\PDFsam Enhanced 7\Installation\analytics.dll
%All Users Profile%\PDFsam Enhanced 7\Installation\pdfsam-enhanced-startup-7.0.70.15196-x86.msi
%All Users Profile%\PDFsam Enhanced 7\Installation\app-config.json
%Desktop%PDFsam Enhanced 7.lnk
%Application Data%\Microsoft\Internet Explorer\Quick Launch\PDFsam Enhanced 7.lnk
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings\AdobeExpertEncoding
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings\AdobeLatin1Encoding
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings\AdobeSingleGlyphList
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings\AdobeStandardEncoding
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-console-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-datetime-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-debug-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-errorhandling-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-file-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-file-l1-2-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-file-l2-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-handle-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-heap-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-interlocked-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-libraryloader-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-localization-l1-2-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-memory-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-namedpipe-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-processenvironment-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-processthreads-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-processthreads-l1-1-1.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-profile-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-rtlsupport-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-string-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-synch-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-synch-l1-2-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-sysinfo-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-timezone-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-core-util-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-conio-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-convert-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-environment-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-filesystem-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-heap-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-locale-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-math-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-multibyte-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-private-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-process-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-runtime-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-stdio-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-string-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-time-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\api-ms-win-crt-utility-l1-1-0.dll
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings\AppleRomanEncoding
%Program Files%\PDFsam Enhanced 7\localization\Click on 'Change' to select default pdf handler.pdf
%Program Files%\PDFsam Enhanced 7\atom.dll
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings\Big5Encoding
%Program Files%\PDFsam Enhanced 7\sp\bl\bl.csp
%Program Files%\PDFsam Enhanced 7\bl.dll
%Program Files%\PDFsam Enhanced 7\bl-creator-module.dll
%Program Files%\PDFsam Enhanced 7\bl-edit.dll
%Program Files%\PDFsam Enhanced 7\bl-scan.dll
%Program Files%\PDFsam Enhanced 7\bl-service-provider.dll
%Program Files%\PDFsam Enhanced 7\bl-views.dll
%Program Files%\PDFsam Enhanced 7\brand.dll
%Program Files%\PDFsam Enhanced 7\resources\Scripts\Common.js
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\commonwidths.dat
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\compliance_log.xml
%Program Files%\PDFsam Enhanced 7\concrt140.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\concrt140.dll
%Program Files%\PDFsam Enhanced 7\context-menu.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\ConverterCoreLight.dll
%Program Files%\PDFsam Enhanced 7\crash-handler.dll
%Program Files%\PDFsam Enhanced 7\crash-handler-app.exe
%Program Files%\PDFsam Enhanced 7\creator-so.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\CsvFlt.flt
%Program Files%\PDFsam Enhanced 7\curl-ca-bundle.crt
%Program Files%\PDFsam Enhanced 7\D3DCompiler_43.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\dbCore.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\DOCXFlt.flt
%Program Files%\PDFsam Enhanced 7\ebook2pdf.dll
%Program Files%\PDFsam Enhanced 7\encoding-conversion.dll
%Program Files%\PDFsam Enhanced 7\resources\Core\Icons\file_attachment.graph.txt
%Program Files%\PDFsam Enhanced 7\resources\Core\Icons\file_attachment.paperclip.txt
%Program Files%\PDFsam Enhanced 7\resources\Core\Icons\file_attachment.pushpin.txt
%Program Files%\PDFsam Enhanced 7\resources\Core\Icons\file_attachment.tag.txt
%Program Files%\PDFsam Enhanced 7\sam.exe
%Program Files%\PDFsam Enhanced 7\sam-launcher.exe
%Program Files%\PDFsam Enhanced 7\activation-service.exe
%Program Files%\PDFsam Enhanced 7\stats-com.exe
%Program Files%\PDFsam Enhanced 7\creator-app.exe
%Program Files%\PDFsam Enhanced 7\creator-ws.exe
%Program Files%\PDFsam Enhanced 7\printer-installer.dll
%Program Files%\PDFsam Enhanced 7\printer-installer-app.exe
%Program Files%\PDFsam Enhanced 7\ui-notifier.dll
%Program Files%\PDFsam Enhanced 7\update-service.exe
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Framework.dll
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings\GB2312Encoding
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\GenericRGBProfile.icc
%Program Files%\PDFsam Enhanced 7\graphics-service.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\htmFlt.flt
%Program Files%\PDFsam Enhanced 7\localization\de\icon.png
%Program Files%\PDFsam Enhanced 7\localization\en\icon.png
%Program Files%\PDFsam Enhanced 7\localization\es\icon.png
%Program Files%\PDFsam Enhanced 7\localization\fr\icon.png
%Program Files%\PDFsam Enhanced 7\localization\ja\icon.png
%Program Files%\PDFsam Enhanced 7\localization\pt\icon.png
%Program Files%\PDFsam Enhanced 7\localization\ru\icon.png
%Program Files%\PDFsam Enhanced 7\resources\Core\icudt58l.dat
%Program Files%\PDFsam Enhanced 7\icudt68.dll
%Program Files%\PDFsam Enhanced 7\icudt68l.dat
%Program Files%\PDFsam Enhanced 7\icuin68.dll
%Program Files%\PDFsam Enhanced 7\icuin68d.dll
%Program Files%\PDFsam Enhanced 7\icuuc68.dll
%Program Files%\PDFsam Enhanced 7\resources\Core\CMap\Identity-H
%Program Files%\PDFsam Enhanced 7\resources\Core\CMap\Identity-V
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\ImageTool.dll
%Program Files%\PDFsam Enhanced 7\localization\de\info.json
%Program Files%\PDFsam Enhanced 7\localization\en\info.json
%Program Files%\PDFsam Enhanced 7\localization\es\info.json
%Program Files%\PDFsam Enhanced 7\localization\fr\info.json
%Program Files%\PDFsam Enhanced 7\localization\it\info.json
%Program Files%\PDFsam Enhanced 7\localization\ja\info.json
%Program Files%\PDFsam Enhanced 7\localization\pt\info.json
%Program Files%\PDFsam Enhanced 7\localization\ru\info.json
%Program Files%\PDFsam Enhanced 7\localization\it\icon.png
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings\JohabEncoding
%Program Files%\PDFsam Enhanced 7\libcrypto-1_1.dll
%Program Files%\PDFsam Enhanced 7\libcurl.dll
%Program Files%\PDFsam Enhanced 7\libidn.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\libidn.dll
%Program Files%\PDFsam Enhanced 7\libphonenumber.dll
%Program Files%\PDFsam Enhanced 7\libssl-1_1.dll
%Program Files%\PDFsam Enhanced 7\localization-service.dll
%Program Files%\PDFsam Enhanced 7\logger.dll
%Program Files%\PDFsam Enhanced 7\localization\de\messages.dat
%Program Files%\PDFsam Enhanced 7\localization\en\messages.dat
%Program Files%\PDFsam Enhanced 7\localization\es\messages.dat
%Program Files%\PDFsam Enhanced 7\localization\fr\messages.dat
%Program Files%\PDFsam Enhanced 7\localization\it\messages.dat
%Program Files%\PDFsam Enhanced 7\localization\ja\messages.dat
%Program Files%\PDFsam Enhanced 7\localization\pt\messages.dat
%Program Files%\PDFsam Enhanced 7\localization\ru\messages.dat
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\metadata.xml
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings\MSSymbolEncoding
%Program Files%\PDFsam Enhanced 7\msvcp140.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\msvcp140.dll
%Program Files%\PDFsam Enhanced 7\msvcp140_1.dll
%Program Files%\PDFsam Enhanced 7\msvcp140_2.dll
%Program Files%\PDFsam Enhanced 7\msvcp140_codecvt_ids.dll
%Program Files%\PDFsam Enhanced 7\notification-service.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\ocr.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\PDF_tagged.xml
%Program Files%\PDFsam Enhanced 7\pdf2html.dll
%Program Files%\PDFsam Enhanced 7\pdf2image.dll
%Program Files%\PDFsam Enhanced 7\Pdf2PdfAPI.dll
%Program Files%\PDFsam Enhanced 7\pdf2pdfconv.exe
%Program Files%\PDFsam Enhanced 7\pdf2text.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\PDFA_1a.xml
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\PDFA_1b.xml
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\PDFA_2a.xml
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\PDFA_2b.xml
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\PDFA_3a.xml
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\PDFA_3b.xml
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\PDFA_XMP_1.xml
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\PDFA_XMP_2.xml
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\PDFA_XMP_3.xml
%Program Files%\PDFsam Enhanced 7\pdfcore.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\PdfDbEditor.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\PdfFlt.flt
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\PdfFontMapper.txt
%Program Files%\PDFsam Enhanced 7\pdfgraphics.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\PDFLibTool.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\PdfMeta.dll
%Program Files%\PDFsam Enhanced 7\pdfview.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-acroform.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-box-storage.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-dropbox-storage.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-evernote.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-googledrive-storage.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-onboarding-tutorial.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-onedrive-storage.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-pdf-converter.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-pdf-creator.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-pdfa-converter.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-scanner.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-sharepoint-storage.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-text-markup.dll
%Program Files%\PDFsam Enhanced 7\plugins\plugin-text-to-speech.dll
%Program Files%\PDFsam Enhanced 7\plugins-manager.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\PptxFlt.flt
%Program Files%\PDFsam Enhanced 7\preview-handler.dll
%Program Files%\PDFsam Enhanced 7\rlottie.dll
%Program Files%\PDFsam Enhanced 7\sp\root\root.csp
%Program Files%\PDFsam Enhanced 7\root-service-provider.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\RtfFlt.flt
%Program Files%\PDFsam Enhanced 7\scan.exe
%Program Files%\PDFsam Enhanced 7\sciter.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\SecurePdfSDK.dll
%Program Files%\PDFsam Enhanced 7\settings.dll
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings\SJISEncoding
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\SolidCore.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\SolidFrameworkNative.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\SolidLanguage.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\Resources\SolidLists.pdf
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\SPal.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\SpmlFlt.flt
%Program Files%\PDFsam Enhanced 7\stats.dll
%Program Files%\PDFsam Enhanced 7\resources\Core\Icons\sticker.normal.txt
%Program Files%\PDFsam Enhanced 7\resources\Core\Icons\sticker.pressed.txt
%Program Files%\PDFsam Enhanced 7\resources\Core\Templates\StickerNormal
%Program Files%\PDFsam Enhanced 7\resources\Core\Templates\StickerPressed
%Program Files%\PDFsam Enhanced 7\support.dll
%Program Files%\PDFsam Enhanced 7\thumbnail-handler.dll
%Program Files%\PDFsam Enhanced 7\tray-app.exe
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\txtFlt.flt
%Program Files%\PDFsam Enhanced 7\ucrtbase.dll
%Program Files%\PDFsam Enhanced 7\sp\ui\ui.csp
%Program Files%\PDFsam Enhanced 7\ui.dll
%Program Files%\PDFsam Enhanced 7\ui-actions.dll
%Program Files%\PDFsam Enhanced 7\ui-ads.dll
%Program Files%\PDFsam Enhanced 7\ui-creator-module.dll
%Program Files%\PDFsam Enhanced 7\ui-dialogs.dll
%Program Files%\PDFsam Enhanced 7\ui-dialogs-fs.dll
%Program Files%\PDFsam Enhanced 7\ui-document-frame.dll
%Program Files%\PDFsam Enhanced 7\ui-document-panel-attachments.dll
%Program Files%\PDFsam Enhanced 7\ui-document-panel-bookmarks.dll
%Program Files%\PDFsam Enhanced 7\ui-document-panel-comments.dll
%Program Files%\PDFsam Enhanced 7\ui-document-panel-forms.dll
%Program Files%\PDFsam Enhanced 7\ui-document-panel-layers.dll
%Program Files%\PDFsam Enhanced 7\ui-document-panel-links.dll
%Program Files%\PDFsam Enhanced 7\ui-document-panel-page-preview.dll
%Program Files%\PDFsam Enhanced 7\ui-document-panel-properties.dll
%Program Files%\PDFsam Enhanced 7\ui-document-panel-search.dll
%Program Files%\PDFsam Enhanced 7\ui-document-panel-signatures.dll
%Program Files%\PDFsam Enhanced 7\ui-engine.dll
%Program Files%\PDFsam Enhanced 7\ui-floating-toolbar.dll
%Program Files%\PDFsam Enhanced 7\ui-main-frame.dll
%Program Files%\PDFsam Enhanced 7\ui-options.dll
%Program Files%\PDFsam Enhanced 7\plugins\ui-print-plugin.dll
%Program Files%\PDFsam Enhanced 7\ui-remover.dll
%Program Files%\PDFsam Enhanced 7\ui-ribbon.dll
%Program Files%\PDFsam Enhanced 7\ui-scan.dll
%Program Files%\PDFsam Enhanced 7\ui-service-provider.dll
%Program Files%\PDFsam Enhanced 7\ui-splash.dll
%Program Files%\PDFsam Enhanced 7\ui-src.dll
%Program Files%\PDFsam Enhanced 7\ui-update.dll
%Program Files%\PDFsam Enhanced 7\ui-user-management.dll
%Program Files%\PDFsam Enhanced 7\updater-so.dll
%Program Files%\PDFsam Enhanced 7\resources\Core\Color\USWebCoatedSWOP.icc
%Program Files%\PDFsam Enhanced 7\vccorlib140.dll
%Program Files%\PDFsam Enhanced 7\vcruntime140.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\vcruntime140.dll
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings\WansungEncoding
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\WdmlFlt.flt
%Program Files%\PDFsam Enhanced 7\web-link-store.dll
%Program Files%\PDFsam Enhanced 7\webservices-so.dll
%Program Files%\PDFsam Enhanced 7\win-specific-services.dll
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin\XlsxFlt.flt
%Application Data%\PDFsam Enhanced 7\logs\sam_{random characters}.htm
%Application Data%\PDFsam Enhanced 7\logs\activation-service_{random characters}.htm
%Application Data%\PDFsam Enhanced 7\plugins\config.json
%Application Data%\PDFsam Enhanced 7\.dsblupdt.lock
Once located, select the file then press SHIFT+DELETE to delete it.
*Note: Read the following Microsoft page if these steps do not work on Windows 7 and Windows Server 2008 (R2).

Step 6

Search and delete these folders

[ Learn More ]

Please make sure you check the Search Hidden Files and Folders checkbox in the More advanced options option to include all hidden folders in the search result.

%All Users Profile%\PDFsam Enhanced 7
%All Users Profile%\PDFsam Enhanced 7\Installation
%All Users Profile%\PDFsam Enhanced 7\Installation\logs
%User Temp%\{Random characters}-{Random characters}-{Random characters}-{Random characters}-{Random characters}
%Program Files%\PDFsam Enhanced 7
%Program Files%\PDFsam Enhanced 7\plugins
%Program Files%\PDFsam Enhanced 7\plugins\resources
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin
%Program Files%\PDFsam Enhanced 7\resources
%Program Files%\PDFsam Enhanced 7\resources\Core
%Program Files%\PDFsam Enhanced 7\resources\Core\Color
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings
%Program Files%\PDFsam Enhanced 7\localization
%Program Files%\PDFsam Enhanced 7\Print
%Program Files%\PDFsam Enhanced 7\sp
%Program Files%\PDFsam Enhanced 7\sp\bl
%Program Files%\PDFsam Enhanced 7\sp\root
%Program Files%\PDFsam Enhanced 7\sp\ui
%Application Data%\PDFsam Enhanced 7
%Application Data%\PDFsam Enhanced 7\plugins
%Application Data%\PDFsam Enhanced 7\logs

To delete malware/grayware/spyware folders:

For Windows 7, Windows Server 2008 (R2), Windows 8, Windows 8.1, Windows 10, and Windows Server 2012 (R2):

Open a Windows Explorer window.
- For Windows 7 and Server 2008 (R2) users, click Start>Computer.
- For Windows 8, 8.1, 10, and Server 2012 (R2) users, right-click on the lower-left corner of the screen,then click File Explorer.
In the Search Computer/This PC input box, type:
%All Users Profile%\PDFsam Enhanced 7
%All Users Profile%\PDFsam Enhanced 7\Installation
%All Users Profile%\PDFsam Enhanced 7\Installation\logs
%User Temp%\{Random characters}-{Random characters}-{Random characters}-{Random characters}-{Random characters}
%Program Files%\PDFsam Enhanced 7
%Program Files%\PDFsam Enhanced 7\plugins
%Program Files%\PDFsam Enhanced 7\plugins\resources
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin
%Program Files%\PDFsam Enhanced 7\resources
%Program Files%\PDFsam Enhanced 7\resources\Core
%Program Files%\PDFsam Enhanced 7\resources\Core\Color
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings
%Program Files%\PDFsam Enhanced 7\localization
%Program Files%\PDFsam Enhanced 7\Print
%Program Files%\PDFsam Enhanced 7\sp
%Program Files%\PDFsam Enhanced 7\sp\bl
%Program Files%\PDFsam Enhanced 7\sp\root
%Program Files%\PDFsam Enhanced 7\sp\ui
%Application Data%\PDFsam Enhanced 7
%Application Data%\PDFsam Enhanced 7\plugins
%Application Data%\PDFsam Enhanced 7\logs
Once located, select the file then press SHIFT+DELETE to permanently delete the folder.
Repeat steps 2-3 for the remaining folders: %All Users Profile%\PDFsam Enhanced 7
%All Users Profile%\PDFsam Enhanced 7\Installation
%All Users Profile%\PDFsam Enhanced 7\Installation\logs
%User Temp%\{Random characters}-{Random characters}-{Random characters}-{Random characters}-{Random characters}
%Program Files%\PDFsam Enhanced 7
%Program Files%\PDFsam Enhanced 7\plugins
%Program Files%\PDFsam Enhanced 7\plugins\resources
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid
%Program Files%\PDFsam Enhanced 7\plugins\resources\solid\bin
%Program Files%\PDFsam Enhanced 7\resources
%Program Files%\PDFsam Enhanced 7\resources\Core
%Program Files%\PDFsam Enhanced 7\resources\Core\Color
%Program Files%\PDFsam Enhanced 7\resources\Core\Encodings
%Program Files%\PDFsam Enhanced 7\localization
%Program Files%\PDFsam Enhanced 7\Print
%Program Files%\PDFsam Enhanced 7\sp
%Program Files%\PDFsam Enhanced 7\sp\bl
%Program Files%\PDFsam Enhanced 7\sp\root
%Program Files%\PDFsam Enhanced 7\sp\ui
%Application Data%\PDFsam Enhanced 7
%Application Data%\PDFsam Enhanced 7\plugins
%Application Data%\PDFsam Enhanced 7\logs

*Note: Read the following Microsoft page if these steps do not work on Windows 7 and Server 2008 (R2).

Step 7

Deleting Scheduled Tasks

The following {Task Name} - {Task to be run} listed should be used in the steps identified below:

Task Name: \Andrea Vacondio\PDFsam Enhanced 7\App Notification
Task Action: %Program Files%\pdfsam enhanced 7\sam-launcher.exe
Task Name: \Andrea Vacondio\PDFsam Enhanced 7\App Notification Logon
Task Action:%Program Files%\pdfsam enhanced 7\sam-launcher.exe
Task Name: \Andrea Vacondio\PDFsam Enhanced 7\Update
Task Action: %Program Files%\pdfsam enhanced 7\sam.exe

For Windows 2000, Windows XP, and Windows Server 2003:

Open the Windows Scheduled Tasks. Click Start>Programs>Accessories>
System Tools>Scheduled Tasks.
Locate each {Task Name} values listed above in the Name column.
Right-click on the said file(s) with the aforementioned value.
Click on Properties. In the Run field, check for the listed {Task to be run}.
If the strings match the list above, delete the task.

For Windows Vista, Windows 7, Windows Server 2008, Windows 8, Windows 8.1, and Windows Server 2012:

Open the Windows Task Scheduler. To do this:
• On Windows Vista, Windows 7, and Windows Server 2008, click Start, type taskschd.msc in the Search input field, then press Enter.
• On Windows 8, Windows 8.1, and Windows Server 2012, right-click on the lower left corner of the screen, click Run, type taskschd.msc, then press Enter.
In the left panel, click Task Scheduler Library.
In the upper-middle panel, locate each {Task Name} values listed above in the Name column.
In the lower-middle panel, click the Actions tab. In the Details column, check for the {Task to be run} string.
If the said string is found, delete the task.

Step 8

Disable this malware service

[ Learn More ]

- PDFsam Enhanced 7
- PDFsam Enhanced 7 Creator
- PDFsam Enhanced 7 Update Service

Step 9

Restart in normal mode and scan your computer with your Trend Micro product for files detected as PUA.Win32.LuluSoftware.A. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.

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PUA.Win32.LuluSoftware.A

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