This Trojan arrives as an attachment to email messages spammed by other malware/grayware or malicious users.
As of this writing, the said sites are inaccessible.
Arrival Details
This Trojan arrives as an attachment to email messages spammed by other malware/grayware or malicious users.
Installation
This Trojan adds the following processes:
- %All Users Profile%\qmbvlcq.exe
(Note: %All Users Profile% is the common user's profile folder, which is usually C:\Documents and Settings\All Users on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\ProgramData on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit). )
Download Routine
This Trojan accesses the following websites to download files:
- https://www.{BLOCKED}contracting.com/ray/pom.php
It saves the files it downloads using the following names:
- %All Users Profile%\qmbvlcq.exe -> detected as TrojanSpy.Win32.URSNIF.THDAEBO
(Note: %All Users Profile% is the common user's profile folder, which is usually C:\Documents and Settings\All Users on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\ProgramData on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit). )
As of this writing, the said sites are inaccessible.
Step 1
Before doing any scans, Windows 7, Windows 8, Windows 8.1, and Windows 10 users must disable System Restore to allow full scanning of their computers.
Step 2
Note that not all files, folders, and registry keys and entries are installed on your computer during this malware's/spyware's/grayware's execution. This may be due to incomplete installation or other operating system conditions. If you do not find the same files/folders/registry information, please proceed to the next step.
Step 3
Restart in Safe Mode
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To restart in Safe Mode:
• For Windows 7 and Windows Server 2008 (R2) users
- Restart your computer.
- Press F8 after the Power-On Self Test (POST) routine is done. If the Advanced Boot Options menu does not appear, try restarting and then pressing F8 several times after the POST screen is displayed.
- On the Advanced Boot Options menu, use the arrow keys to select the Safe Mode option, and then press Enter.
• For Windows 8, Windows 8.1, and Windows Server 2012 users
- Access the Charms bar by moving your mouse pointer to the upper right corner of the screen.
- Move your mouse pointer down and click Settings>Change your PC Settings.
- In the left panel, click General.
- In the right panel, scroll down to the bottom to find the Advanced startup section, then click the Restart now button and wait for the system to restart.
- In the Advanced Startup menu, click Troubleshoot>Advanced Options>Startup Settings>Restart and wait for the system to restart.
- In the Startup Settings menu, press 4 to enable safe mode.
• For Windows 10 users
- Press Windows logo key + I on your keyboard to open Settings. If that doesn't work, select the Start button, then select Settings.
- Select Update & Security > Recovery.
- Under Advanced startup, select Restart now.
- After your PC restarts to the Choose an option screen, select Troubleshoot > Advcanced options > Startup settings > Restart.
- After your PC restarts, you'll see a list og options. Select 4 or press F4 to start your PC in Safe Mode.
Step 4
Search and delete these files
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There may be some files that are hidden. Please make sure you check the
Search Hidden Files and Folders checkbox in the "More advanced options" option to include all hidden files and folders in the search result.
- %All Users Profile%\qmbvlcq.exe
To delete malware/grayware files:
For Windows 7 and Server 2008 (R2), 8, 8.1, 10, and Server 2012 (R2):
- Open a Windows Explorer window.
- For Windows 7 and Server 2008 (R2) users, click Start>Computer.
- For Windows 8, 8.1, 10, and Server 2012 users, right-click on the lower left corner of the screen, then click File Explorer.
- In the Search Computer/This PC input box, type:
- %All Users Profile%\qmbvlcq.exe
- Once located, select the file then press SHIFT+DELETE to delete it.
- Repeat the said steps for all files listed.
*Note: Read the following Microsoft page if these steps do not work on Windows 7 and Server 2008 (R2).
Step 5
Restart in normal mode and scan your computer with your Trend Micro product for files detected as Trojan.X97M.URSNIF.THDAEBO. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.
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