The migration of the Global Customer and Business Information Sharing System to AWS provided Ricoh with a variety of benefits, including huge cost reductions and fast, easy scalability.
The company uses all the security functions provided by Deep Security to protect important information. For example, in addition to accurately detecting external attacks and cutting them off, Deep Security immediately notifies administrators by email when it sees the first indications of an attack. The administrator can then use the detailed logs provided by Deep Security to quickly track the attack.
“Another unique benefit of Deep Security is that can be deployed smoothly in the cloud and on-premises, without the need for any extra steps,” says Murata. Vulnerability shielding also contributes greatly to the enhanced security. This function uses rule-based signatures to detect attack packets which target vulnerabilities and block them, even in environments in which it is impossible to apply official security patches provided by OS vendors. This is known as virtual patching.
“Managerial departments throughout the world depend on the system, so frequent service downtime is out of the question. Because we also have to perform testing operations, we have decided to apply security patches once per month. Virtual patches allow us to operate the system with peace of mind, even during this period in which vulnerabilities would have remained if we had used a traditional approach,” says Ricoh Japan’s Hiroyuki Akama.
In the future, Ricoh aims to “combine the consistency of a worldwide strategy with local affinity and knowledge” while accelerating information sharing on a global scale. “In order to accomplish this, guaranteeing the security of the system that supports our business will be an important prerequisite. We expect that the characteristically thorough support of Trend Micro will steadfastly assist our security measures,” concludes Sakaue.
Business Development Center
Business Services Group, Ricoh Company Ltd