Arrival Details
This spyware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.
It may be dropped by the following malware:
Installation
This spyware drops the following copies of itself into the affected system and executes them:
- %Application Data%\{malware file name}.exe
(Note: %Application Data% is the Application Data folder, where it usually is C:\Documents and Settings\{user name}\Application Data on Windows 2000, Windows Server 2003, and Windows XP (32- and 64-bit); C:\Users\{user name}\AppData\Roaming on Windows Vista (32- and 64-bit), Windows 7 (32- and 64-bit), Windows 8 (32- and 64-bit), Windows 8.1 (32- and 64-bit), Windows Server 2008, and Windows Server 2012.)
It drops the following files:
- %Application Data%\client_id
- %Application Data%\group_tag
(Note: %Application Data% is the Application Data folder, where it usually is C:\Documents and Settings\{user name}\Application Data on Windows 2000, Windows Server 2003, and Windows XP (32- and 64-bit); C:\Users\{user name}\AppData\Roaming on Windows Vista (32- and 64-bit), Windows 7 (32- and 64-bit), Windows 8 (32- and 64-bit), Windows 8.1 (32- and 64-bit), Windows Server 2008, and Windows Server 2012.)
It uses the Windows Task Scheduler to add a scheduled task that executes the copies it drops.
It adds the following processes:
It creates the following folders:
- %Application Data%\Modules\
- %Application Data%\Modules\injectDll32_configs
(Note: %Application Data% is the Application Data folder, where it usually is C:\Documents and Settings\{user name}\Application Data on Windows 2000, Windows Server 2003, and Windows XP (32- and 64-bit); C:\Users\{user name}\AppData\Roaming on Windows Vista (32- and 64-bit), Windows 7 (32- and 64-bit), Windows 8 (32- and 64-bit), Windows 8.1 (32- and 64-bit), Windows Server 2008, and Windows Server 2012.)
It adds the following mutexes to ensure that only one of its copies runs at any one time:
It injects codes into the following process(es):
Autostart Technique
The scheduled task executes the malware every:
Download Routine
This spyware saves the files it downloads using the following names:
- %Application Data%\Modules\injectDll32
- %Application Data%\Modules\systeminfo32
- %Application Data%\Modules\config.conf (updated config file)
- %Application Data%\Modules\injectDll32_configs\dinj
- %Application Data%\Modules\injectDll32_configs\dpost
- %Application Data%\Modules\injectDll32_configs\sinj
(Note: %Application Data% is the Application Data folder, where it usually is C:\Documents and Settings\{user name}\Application Data on Windows 2000, Windows Server 2003, and Windows XP (32- and 64-bit); C:\Users\{user name}\AppData\Roaming on Windows Vista (32- and 64-bit), Windows 7 (32- and 64-bit), Windows 8 (32- and 64-bit), Windows 8.1 (32- and 64-bit), Windows Server 2008, and Windows Server 2012.)
Information Theft
This spyware s configuration file contains the following information:
- CnC
- Modules
- targeted banks (downloaded config file)
Other Details
This spyware connects to the following URL(s) to get the affected system's IP address:
It connects to the following website to send and receive information:
- {BLOCKED}.{BLOCKED}.138.194:443
- {BLOCKED}.{BLOCKED}.44.28:443
- {BLOCKED}.{BLOCKED}.23.98:443
- {BLOCKED}.{BLOCKED}.28.24:443
- {BLOCKED}.{BLOCKED}.176.6:443
- {BLOCKED}.{BLOCKED}.209.51:443
- {BLOCKED}.{BLOCKED}.52.75:443
- {BLOCKED}.{BLOCKED}.211.34:443
- {BLOCKED}.{BLOCKED}.28.0:443
- {BLOCKED}.{BLOCKED}.234.69:443
- {BLOCKED}.{BLOCKED}.251.0:443
- {BLOCKED}.{BLOCKED}.28.103/response.php
- {BLOCKED}.{BLOCKED}.28.77:443
- http://{BLOCKED}.{BLOCKED}.1.53:8082
It does the following:
- It monitors bank related site accesses in browsers using the following strings:
- */onlineserv/CM*
- *ibanking.stgeorge.com.au/ibank/loginPage.action*
- *ib.nab.com.au/nabib/index.jsp*
- *banking.westpac.com.au/wbc/banking/handler*
- *anz.com/IBAU/BANKAWAYTRAN*
- *anz.com/INETBANK/login.asp*
- *cibconline.cibc.com/olbtxn/authentication/*.cibc*
It deletes the initially executed copy of itself
Step 1
Before doing any scans, Windows XP, Windows Vista, and Windows 7 users must disable System Restore to allow full scanning of their computers.
Step 2
Note that not all files, folders, and registry keys and entries are installed on your computer during this malware's/spyware's/grayware's execution. This may be due to incomplete installation or other operating system conditions. If you do not find the same files/folders/registry information, please proceed to the next step.
Step 3
Remove the malware/grayware file that dropped/downloaded TSPY_TRICKLOAD.N. (Note: Please skip this step if the threat(s) listed below have already been removed.)
Step 4
Restart in Safe Mode
[ Learn More ]
[ back ]
To restart in Safe Mode:
• For Windows 2000 users
- Restart your computer.
- Press F8 when you see the Starting Windows bar at the bottom of the screen.
- Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.
• For Windows XP users
- Restart your computer.
- Press F8 after the Power-On Self Test (POST) routine is done. If the Windows Advanced Options menu does not appear, try restarting then pressing F8 several times when the POST screen appears.
- Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.
• For Windows Server 2003 users
- Restart your computer.
- Press F8 after Windows starts up. If the Windows Advanced Options menu does not appear, try restarting again and pressing F8 several times afterward.
- On the Windows Advanced Option menu, use the arrow keys to select Safe Mode then press Enter.
• For Windows Vista, Windows 7, and Windows Server 2008 users
- Restart your computer.
- Press F8 after the Power-On Self Test (POST) routine is done. If the Advanced Boot Options menu does not appear, try restarting and then pressing F8 several times after the POST screen is displayed.
- On the Advanced Boot Options menu, use the arrow keys to select the Safe Mode option, and then press Enter.
• For Windows 8, Windows 8.1, and Windows Server 2012 users
- Access the Charms bar by moving your mouse pointer to the upper right corner of the screen.
- Move your mouse pointer down and click Settings>Change your PC Settings.
- In the left panel, click General.
- In the right panel, scroll down to the bottom to find the Advanced startup section, then click the Restart now button and wait for the system to restart.
- In the Advanced Startup menu, click Troubleshoot>Advanced Options>Startup Settings>Restart and wait for the system to restart.
- In the Startup Settings menu, press 4 to enable safe mode.
Step 5
Delete the Scheduled Tasks added by this malware/grayware
[ Learn More ]
[ back ]
To delete the added Scheduled Task file:
For Windows 2000, Windows XP, and Windows Server 2003:
- Open the Windows Scheduled Tasks. To do this, click Start>Programs>Accessories>System Tools>Scheduled Tasks.
- Double-click on a .JOB file.
- Check if the malware path and file name exists in the .JOB file. To do this, check the value in the Run field.
- If found, select the .JOB file then press SHIFT+DELETE to permanently delete the file.
- Repeat the steps above for the remaining .JOB files.
For Windows Vista, Windows 7, Windows Server 2008, Windows 8, Windows 8.1, and Windows Server 2012:
- Open the Windows Task Scheduler. To do this:
• On Windows Vista, Windows 7, and Windows Server 2008, click Start, type taskschd.msc in the Search input field, then press Enter.
• On Windows 8, Windows 8.1, and Windows Server 2012, right-click on the lower left corner of the screen, click Run, type taskschd.msc, then press Enter. - In the left panel of the Task Scheduler Window, click Task Scheduler Library.
- In the upper-middle panel, click a Task.
- In the lower middle panel, click the Actions tab
- Check if the malware path and file name exists in the task. To do this, check the value in the Details column under the Actions tab.
- If found, select the task and press DELETE and click Yes to delete the task.
- Repeat the steps above for the remaining tasks.
Step 6
Search and delete these folders
[ Learn More ]
[ back ]
Please make sure you check the
Search Hidden Files and Folders checkbox in the More advanced options option to include all hidden folders in the search result.
- %Application Data%\Modules\
- %Application Data%\Modules\injectDll32_configs
To delete malware/grayware/spyware folders:
For Windows 2000, Windows XP, and Windows Server 2003:
- Right-click Start then click Search... or Find..., depending on the version of Windows you are running.
- In the File name* input box, type:
- %Application Data%\Modules\
- %Application Data%\Modules\injectDll32_configs
- In the Look In drop-down list, select My Computer, then press Enter.
- Once located, select the folder then press SHIFT+DELETE to permanently delete the folder.
- Repeat steps 2 to 4 for the remaining folders:
- %Application Data%\Modules\
- %Application Data%\Modules\injectDll32_configs
*Note: The file name input box title varies depending on the Windows version (e.g. Search for files or folders named or All or part of the file name.).
For Windows Vista, Windows 7, Windows Server 2008, Windows 8, Windows 8.1, and Windows Server 2012:
- Open a Windows Explorer window.
- For Windows Vista, 7, and Server 2008 users, click Start>Computer.
- For Windows 8, 8.1, and Server 2012 users, right-click on the lower left corner of the screen, then click File Explorer.
- In the Search Computer/This PC input box, type:
- %Application Data%\Modules\
- %Application Data%\Modules\injectDll32_configs
- Once located, select the file then press SHIFT+DELETE to permanently delete the folder.
- Repeat steps 2-3 for the remaining folders:
- %Application Data%\Modules\
- %Application Data%\Modules\injectDll32_configs
*Note: Read the following Microsoft page if these steps do not work on Windows 7.
Step 7
Search and delete these files
[ Learn More ]
[ back ]
There may be some files that are hidden. Please make sure you check the
Search Hidden Files and Folders checkbox in the "More advanced options" option to include all hidden files and folders in the search result.
- %Application Data%\client_id
- %Application Data%\group_tag
To delete malware/grayware files:
For Windows 2000, Windows XP, and Windows Server 2003:
- Right-click Start then click Search....
- In the File name* input box, type
- %Application Data%\client_id
- %Application Data%\group_tag
- In the Look In drop-down list, select My Computer then press Enter.
- Once located, select the file then press SHIFT+DELETE to delete it.
- Repeat the said steps for all files listed.
*Note: The file name input box title varies depending on the Windows version (e.g. Search for files or folders named or All or part of the file name.).
For Windows Vista, Windows 7, Windows Server 2008, Windows 8, Windows 8.1, and Windows Server 2012:
- Open a Windows Explorer window.
- For Windows Vista, 7, and Server 2008 users, click Start>Computer.
- For Windows 8, 8.1, and Server 2012 users, right-click on the lower left corner of the screen, then click File Explorer.
- In the Search Computer/This PC input box, type:
- %Application Data%\client_id
- %Application Data%\group_tag
- Once located, select the file then press SHIFT+DELETE to delete it.
- Repeat the said steps for all files listed.
*Note: Read the following Microsoft page if these steps do not work on Windows 7.
Step 8
Restart in normal mode and scan your computer with your Trend Micro product for files detected as TSPY_TRICKLOAD.N. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.
Step 9
Scan your computer with your Trend Micro product to delete files detected as TSPY_TRICKLOAD.N. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.
