RANSOM_JIGSAW.WG
Trojan-Ransom.Win32.Crypren.adys (Kaspersky); Ransom.Jigsaw (Malwarebytes); Ransom.HiddenTear!g1 (Symantec)
Windows

Threat Type: Ransomware
Destructiveness: No
Encrypted: No
In the wild: Yes
OVERVIEW
This Ransomware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.
It connects to certain websites to send and receive information.
It encrypts files with specific file extensions. It encrypts files found in specific folders.
TECHNICAL DETAILS
Arrival Details
This Ransomware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.
Installation
This Ransomware drops the following copies of itself depending on the platform/operating system of the affected computer:
- %User Temp%\{Malware Name}.exe
(Note: %User Temp% is the user's temporary folder, where it usually is C:\Documents and Settings\{user name}\Local Settings\Temp on Windows 2000, Windows Server 2003, and Windows XP (32- and 64-bit); C:\Users\{user name}\AppData\Local\Temp on Windows Vista (32- and 64-bit), Windows 7 (32- and 64-bit), Windows 8 (32- and 64-bit), Windows 8.1 (32- and 64-bit), Windows Server 2008, and Windows Server 2012.)
Autostart Technique
This Ransomware adds the following registry entries to enable its automatic execution at every system startup:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\
Windows\CurrentVersion\Run
{Random} = "%User Temp%\{Malware Name}.exe"
Wherein {Random} could be any of the following:
- Validator
- Adobe
- Validation
- DefinatelyNotMalware
- Default
- WindowsLogon
- Microsoft
- Microsoft Word
Other Details
This Ransomware connects to the following website to send and receive information:
- http://{BLOCKED}i.com/sc/gettime.php
- http://{BLOCKED}i.com/sc/register.php?
It displays a pop-up window with the following message:
It does the following:
- It will open the following websites if you click on the Article links on the pop-up window:
- http://www.bleepingcomputer.com/news/security/jigsaw-ransomware-decrypted-will-delete-your-files-until-you-pay-the-ransom/
- https://security.googleblog.com/2010/09/stay-safe-while-browsing.html
- It displays a window which connects to the following website if you agreed to install the .NET framework:
- https://www.microsoft.com/en-us/download/search.aspx?q=.net%20framework
Ransomware Routine
This Ransomware encrypts files with the following extensions:
- .txt
It encrypts files found in the following folders:
- %User Profile%
(Note: %User Profile% is the current user's profile folder, which is usually C:\Documents and Settings\{user name} on Windows 2000, XP, and Server 2003, or C:\Users\{user name} on Windows Vista and 7.)
It appends the following extension to the file name of the encrypted files:
- .encrypted
SOLUTION
Step 1
Before doing any scans, Windows XP, Windows Vista, and Windows 7 users must disable System Restore to allow full scanning of their computers.
Step 2
Note that not all files, folders, and registry keys and entries are installed on your computer during this malware's/spyware's/grayware's execution. This may be due to incomplete installation or other operating system conditions. If you do not find the same files/folders/registry information, please proceed to the next step.
Step 3
Restart in Safe Mode
Step 4
Delete this registry value
Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.
- In HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
- {Random} = "%User Temp%\{Malware Name}.exe"
- {Random} = "%User Temp%\{Malware Name}.exe"
Step 5
Restart in normal mode and scan your computer with your Trend Micro product for files detected as RANSOM_JIGSAW.WG. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.
Step 6
Restore encrypted files from backup.
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