PUA_SYSTEMCARE.GA

To restart in Safe Mode:

• For Windows 2000 users

1. Restart your computer.
2. Press F8 when you see the Starting Windows bar at the bottom of the screen.
3. Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.

• For Windows XP users

1. Restart your computer.
2. Press F8 after the Power-On Self Test (POST) routine is done. If the Windows Advanced Options menu does not appear, try restarting then pressing F8 several times when the POST screen appears.
3. Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.

• For Windows Server 2003 users

1. Restart your computer.
2. Press F8 after Windows starts up. If the Windows Advanced Options menu does not appear, try restarting again and pressing F8 several times afterward.
3. On the Windows Advanced Option menu, use the arrow keys to select Safe Mode then press Enter.

• For Windows Vista, Windows 7, and Windows Server 2008 users

1. Restart your computer.
2. Press F8 after the Power-On Self Test (POST) routine is done. If the Advanced Boot Options menu does not appear, try restarting and then pressing F8 several times after the POST screen is displayed.
3. On the Advanced Boot Options menu, use the arrow keys to select the Safe Mode option, and then press Enter.

• For Windows 8, Windows 8.1, and Windows Server 2012 users

1. Access the Charms bar by moving your mouse pointer to the upper right corner of the screen.
2. Move your mouse pointer down and click Settings>Change your PC Settings.
3. In the left panel, click General.
4. In the right panel, scroll down to the bottom to find the Advanced startup section, then click the Restart now button and wait for the system to restart.
5. In the Advanced Startup menu, click Troubleshoot>Advanced Options>Startup Settings>Restart and wait for the system to restart.
6. In the Startup Settings menu, press 4 to enable safe mode.

To delete the registry key this malware/grayware created:

1. Open Registry Editor.
   » For Windows 2000, Windows XP, and Windows Server 2003 users, click Start>Run, type regedit in the text box provided, and then press Enter.
   » For Windows Vista, Windows 7, and Windows Server 2008 users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, Windows 8.1, and Windows Server 2012 users, right-click on the lower left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>Software>globalpcworks.com
3. Still in the left panel, locate and delete the key:
   System Care
4. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>globalpcworks.com
5. Still in the left panel, locate and delete the key:
   System Care
6. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>Software
7. Still in the left panel, locate and delete the key:
   ussc-pr
8. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>globalpcworks.com>System Care
9. Still in the left panel, locate and delete the key:
   1.0.0.11331
10. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>Software>Microsoft>Windows>CurrentVersion>Uninstall
11. Still in the left panel, locate and delete the key:
    {788E5525-DADA-455B-AE88-84A09CF8F888}_is1
12. Again Still in the left panel, locate and delete the key:
    GPCWValidatorService
13. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>Software>Z2xvYmFscGN3b3Jrcy5jb20=>U3lzdGVtIENhcmU=
14. Still in the left panel, locate and delete the key:
    ACT
15. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>ControlSet001>Services>Eventlog>Application
16. Still in the left panel, locate and delete the key:
    GPCWValidator
17. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Unknown>shell
18. Still in the left panel, locate and delete the key:
    opendlg
19. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Unknown>shell>opendlg
20. Still in the left panel, locate and delete the key:
    command
21. Close Registry Editor.

To delete the registry value this malware/grayware created:

1. Open Registry Editor.
   » For Windows 2000, Windows XP, and Windows Server 2003 users, click Start>Run, type regedit in the text box provided, and then press Enter.
   » For Windows Vista, Windows 7, and Windows Server 2008 users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, Windows 8.1, and Windows Server 2012 users, right-click on the lower-left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Run
3. In the right panel, locate and delete the entry:
   System Care_Logon = "%Program Files%\System Care\gpcw.exe startupshow"
4. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Run
5. In the right panel, locate and delete the entry:
   System Care_Logon = "%Program Files%\System Care\gpcw.exe startupshow"
6. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>globalpcworks.com>System Care
7. In the right panel, locate and delete the entry:
   TELNO = "(855)-332-0124"
8. Again In the right panel, locate and delete the entry:
   ISTELNO = "1"
9. Again In the right panel, locate and delete the entry:
   issilent = "0"
10. Again In the right panel, locate and delete the entry:
    affired = "0"
11. Again In the right panel, locate and delete the entry:
    showwfo = "1"
12. Again In the right panel, locate and delete the entry:
    wfoset = "1"
13. Again In the right panel, locate and delete the entry:
    pxl = "FHP887_FHP870_FHP495"
14. Again In the right panel, locate and delete the entry:
    prereg = "0"
15. Again In the right panel, locate and delete the entry:
    showtn = "1"
16. Again In the right panel, locate and delete the entry:
    delay = "0"
17. Again In the right panel, locate and delete the entry:
    cbkpoff = "1"
18. Again In the right panel, locate and delete the entry:
    showunins = "1"
19. Again In the right panel, locate and delete the entry:
    utm_source = "fhposcw"
20. Again In the right panel, locate and delete the entry:
    utm_campaign = "fhposcw"
21. Again In the right panel, locate and delete the entry:
    utm_medium = "fhposcw"
22. Again In the right panel, locate and delete the entry:
    pxl = "fhp887_fhp870_fhp495"
23. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>globalpcworks.com>System Care
24. In the right panel, locate and delete the entry:
    utm_source = "fhposcw"
25. Again In the right panel, locate and delete the entry:
    utm_campaign = "fhposcw"
26. Again In the right panel, locate and delete the entry:
    utm_medium = "fhposcw"
27. Again In the right panel, locate and delete the entry:
    pxl = "fhp887_fhp870_fhp495"
28. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>ussc-pr
29. In the right panel, locate and delete the entry:
    utm_source = "fhposcw"
30. Again In the right panel, locate and delete the entry:
    utm_campaign = "fhposcw"
31. Again In the right panel, locate and delete the entry:
    utm_medium = "fhposcw"
32. Again In the right panel, locate and delete the entry:
    pxl = "fhp887_fhp870_fhp495"
33. Again In the right panel, locate and delete the entry:
    TELNO_us = "(855)-332-0124"
34. Again In the right panel, locate and delete the entry:
    TELNO_uk = "0800-031-5066"
35. Again In the right panel, locate and delete the entry:
    TELNO_gb = "0800-031-5066"
36. Again In the right panel, locate and delete the entry:
    TELNO_au = "(61)280-733403"
37. Again In the right panel, locate and delete the entry:
    TELNO_fr = "(334)-88627945"
38. Again In the right panel, locate and delete the entry:
    TELNO_de = "(800)-180-0926"
39. Again In the right panel, locate and delete the entry:
    TELNO_at = "(800)-180-0926"
40. Again In the right panel, locate and delete the entry:
    TELNO_ch = "(800)-180-0926"
41. Again In the right panel, locate and delete the entry:
    TELNO_lu = "(800)-180-0926"
42. Again In the right panel, locate and delete the entry:
    TELNO_jp = "0120-98192-7"
43. Again In the right panel, locate and delete the entry:
    TELNO_ja = "0120-98192-7"
44. Again In the right panel, locate and delete the entry:
    PurchaseURL = "http://www.{BLOCKED}pcworks.com/sc/price.asp?"
45. Again In the right panel, locate and delete the entry:
    RenewURL = "http://www.{BLOCKED}pcworks.com/sc/renewal.asp?"
46. Again In the right panel, locate and delete the entry:
    WebURL = "http://www.{BLOCKED}pcworks.com"
47. Again In the right panel, locate and delete the entry:
    EmailURL = "support@globalpcworks.com"
48. Again In the right panel, locate and delete the entry:
    supporturl = "http://www.{BLOCKED}pcworks.com/help"
49. Again In the right panel, locate and delete the entry:
    Installstring = "%Program Files%\System Care"
50. Again In the right panel, locate and delete the entry:
    Installstring = "%Program Files%\System Care"
51. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Uninstall>{788E5525-DADA-455B-AE88-84A09CF8F888}_is1
52. In the right panel, locate and delete the entry:
    Inno Setup: Setup Version = "5.5.5 (u)"
53. Again In the right panel, locate and delete the entry:
    Inno Setup: App Path = "%Program Files%\System Care"
54. Again In the right panel, locate and delete the entry:
    InstallLocation = "%Program Files%\System Care"
55. Again In the right panel, locate and delete the entry:
    Inno Setup: Icon Group = "System Care"
56. Again In the right panel, locate and delete the entry:
    Inno Setup: User = "Wilbert"
57. Again In the right panel, locate and delete the entry:
    Inno Setup: Language = "en"
58. Again In the right panel, locate and delete the entry:
    DisplayName = "System Care"
59. Again In the right panel, locate and delete the entry:
    DisplayIcon = "%Program Files%\System Care\gpcw.exe"
60. Again In the right panel, locate and delete the entry:
    UninstallString = "%Program Files%\System Care\unins000.exe "
61. Again In the right panel, locate and delete the entry:
    QuietUninstallString = "%Program Files%\System Care\unins000.exe /SILENT"
62. Again In the right panel, locate and delete the entry:
    DisplayVersion = "1.0.0.11331"
63. Again In the right panel, locate and delete the entry:
    Publisher = "globalpcworks.com"
64. Again In the right panel, locate and delete the entry:
    URLInfoAbout = "http://www.{BLOCKED}pcworks.com"
65. Again In the right panel, locate and delete the entry:
    HelpLink = "http://www.{BLOCKED}pcworks.com/help"
66. Again In the right panel, locate and delete the entry:
    NoModify = "1"
67. Again In the right panel, locate and delete the entry:
    NoRepair = "1"
68. Again In the right panel, locate and delete the entry:
    InstallDate = "20160719"
69. Again In the right panel, locate and delete the entry:
    MajorVersion = "1"
70. Again In the right panel, locate and delete the entry:
    MinorVersion = "0"
71. Again In the right panel, locate and delete the entry:
    InstallString = "%Program Files%\System Care"
72. Again In the right panel, locate and delete the entry:
    InstallString = "%Program Files%\System Care"
73. Again In the right panel, locate and delete the entry:
    LangCode = "en"
74. Again In the right panel, locate and delete the entry:
    LangCode = "en"
75. Again In the right panel, locate and delete the entry:
    LangCode = "en"
76. Again In the right panel, locate and delete the entry:
    afterInstallUrl = "http://www.{BLOCKED}pcworks.com/sc/afterinstall/?"
77. Again In the right panel, locate and delete the entry:
    country = "us"
78. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>GPCWValidatorService>GPCWValidatorService
79. In the right panel, locate and delete the entry:
    country = "us"
80. Again In the right panel, locate and delete the entry:
    affired = "1"
81. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Z2xvYmFscGN3b3Jrcy5jb20=>U3lzdGVtIENhcmU=>ACT
82. In the right panel, locate and delete the entry:
    data = "{random values}"
83. Again In the right panel, locate and delete the entry:
    reg = "0"
84. Again In the right panel, locate and delete the entry:
    expired = "0"
85. Again In the right panel, locate and delete the entry:
    x-ccode = "us"
86. Again In the right panel, locate and delete the entry:
    country = "us"
87. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>ControlSet001>Services>Eventlog>Application>GPCWValidator
88. In the right panel, locate and delete the entry:
    EventMessageFile = "%Windows%\Microsoft.NET\Framework\v2.0.50727\EventLogMessages.dll"
89. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Unknown>shell>openas>command
90. In the right panel, locate and delete the entry:
    windowsfileopener.Dat = "%System%\rundll32.exe %System%\shell32.dll,OpenAs_RunDLL %1"
91. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Unknown>shell>opendlg
92. In the right panel, locate and delete the entry:
    MultiSelectModel = "Single"
93. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Unknown>shell>opendlg>command
94. In the right panel, locate and delete the entry:
    windowsfileopener.Dat = "%System%\rundll32.exe %System%\shell32.dll,OpenAs_RunDLL %1"
95. Again In the right panel, locate and delete the entry:
    hdata = "{random values}"
96. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>DE28F4A4FFE5B92FA3C503D1A349A7F9962A8212
97. In the right panel, locate and delete the entry:
    Blob = "{random values}"
98. Close Registry Editor.

To restore registry values this malware/grayware modified:

1. Open Registry Editor. To do this:
   
   • On Windows 2000, XP, and Server 2003:
     Click Start>Run, type REGEDIT in the text box provided, and then press Enter.
   • On Windows Vista, 7, and Server 2008:
     Click the Start button, type REGEDIT in the Search input field then press Enter.
   • On Windows 8, 8.1, and Server 2012:
     Right-click on the lower left corner of the screen and click Run, type REGEDIT in the Run input field, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SYSTEM>ControlSet001>Services>Eventlog>Application
3. In the right panel, locate the registry value:
   Sources = "{random characters}"
4. Right-click on the value name and choose Modify. Change the value data of this entry to:
   Sources = "{random values}"
5. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>4EFCED9C6BDD0C985CA3C7D253063C5BE6FC620C
6. In the right panel, locate the registry value:
   Blob = "{random values}"
7. Right-click on the value name and choose Modify. Change the value data of this entry to:
   Blob = "{random values}"
8. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>4EF2E6670AC9B5091FE06BE0E5483EAAD6BA32D9
9. In the right panel, locate the registry value:
   Blob = "{random values}"
10. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
11. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>4C95A9902ABE0777CED18D6ACCC3372D2748381E
12. In the right panel, locate the registry value:
    Blob = "{random values}"
13. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
14. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>4BA7B9DDD68788E12FF852E1A024204BF286A8F6
15. In the right panel, locate the registry value:
    Blob = "{random values}"
16. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
17. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>4B421F7515F6AE8A6ECEF97F6982A400A4D9224E
18. In the right panel, locate the registry value:
    Blob = "{random values}"
19. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
20. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>47AFB915CDA26D82467B97FA42914468726138DD
21. In the right panel, locate the registry value:
    Blob = "{random values}"
22. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
23. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>4463C531D7CCC1006794612BB656D3BF8257846F
24. In the right panel, locate the registry value:
    Blob = "{random values}"
25. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
26. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>43F9B110D5BAFD48225231B0D0082B372FEF9A54
27. In the right panel, locate the registry value:
    Blob = "{random values}"
28. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
29. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>43DDB1FFF3B49B73831407F6BC8B975023D07C50
30. In the right panel, locate the registry value:
    Blob = "{random values}"
31. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
32. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>40E78C1D523D1CD9954FAC1A1AB3BD3CBAA15BFC
33. In the right panel, locate the registry value:
    Blob = "{random values}"
34. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
35. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>4072BA31FEC351438480F62E6CB95508461EAB2F
36. In the right panel, locate the registry value:
    Blob = "{random values}"
37. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
38. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>3F85F2BB4A62B0B58BE1614ABB0D4631B4BEF8BA
39. In the right panel, locate the registry value:
    Blob = "{random values}"
40. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
41. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>394FF6850B06BE52E51856CC10E180E882B385CC
42. In the right panel, locate the registry value:
    Blob = "{random values}"
43. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
44. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>36863563FD5128C7BEA6F005CFE9B43668086CCE
45. In the right panel, locate the registry value:
    Blob = "{random values}"
46. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
47. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>317A2AD07F2B335EF5A1C34E4B57E8B7D8F1FCA6
48. In the right panel, locate the registry value:
    Blob = "{random values}"
49. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
50. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>2F173F7DE99667AFA57AF80AA2D1B12FAC830338
51. In the right panel, locate the registry value:
    Blob = "{random values}"
52. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
53. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>284F55C41A1A7A3F8328D4C262FB376ED6096F24
54. In the right panel, locate the registry value:
    Blob = "{random values}"
55. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
56. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>273EE12457FDC4F90C55E82B56167F62F532E547
57. In the right panel, locate the registry value:
    Blob = "{random values}"
58. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
59. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>24BA6D6C8A5B5837A48DB5FAE919EA675C94D217
60. In the right panel, locate the registry value:
    Blob = "{random values}"
61. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
62. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>24A40A1F573643A67F0A4B0749F6A22BF28ABB6B
63. In the right panel, locate the registry value:
    Blob = "{random values}"
64. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
65. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>23E594945195F2414803B4D564D2A3A3F5D88B8C
66. In the right panel, locate the registry value:
    Blob = "{random values}"
67. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
68. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>216B2A29E62A00CE820146D8244141B92511B279
69. In the right panel, locate the registry value:
    Blob = "{random values}"
70. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
71. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>209900B63D955728140CD13622D8C687A4EB0085
72. In the right panel, locate the registry value:
    Blob = "{random values}"
73. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
74. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>1F55E8839BAC30728BE7108EDE7B0BB0D3298224
75. In the right panel, locate the registry value:
    Blob = "{random values}"
76. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
77. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>1331F48A5DA8E01DAACA1BB0C17044ACFEF755BB
78. In the right panel, locate the registry value:
    Blob = "{random values}"
79. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
80. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>0B77BEBBCB7AA24705DECC0FBD6A02FC7ABD9B52
81. In the right panel, locate the registry value:
    Blob = "{random values}"
82. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
83. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>049811056AFE9FD0F5BE01685AACE6A5D1C4454C
84. In the right panel, locate the registry value:
    Blob = "{random values}"
85. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
86. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>0483ED3399AC3608058722EDBC5E4600E3BEF9D7
87. In the right panel, locate the registry value:
    Blob = "{random values}"
88. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
89. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>00EA522C8A9C06AA3ECCE0B4FA6CDC21D92E8099
90. In the right panel, locate the registry value:
    Blob = "{random values}"
91. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
92. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>0048F8D37B153F6EA2798C323EF4F318A5624A9E
93. In the right panel, locate the registry value:
    Blob = "{random values}"
94. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
95. Close Registry Editor.

To manually delete a malware/grayware file from an affected system:

• For Windows 2000, Windows XP, and Windows Server 2003:

1. Right-click Start then click Search....
2. In the File name* input box, type the following:
   
   • %User Temp%\is-i9il7.tmp\{malware file name}.tmp
   • %User Temp%\is-UI405.tmp\_isetup\_shfoldr.dll
   • %User Temp%\is-UI405.tmp\_isetup\_iscrypt.dll
   • %User Temp%\is-UI405.tmp\isxdl.dll
   • %Program Files%\System Care\unins000.dat
   • %Program Files%\System Care\is-1BP98.tmp
   • %Program Files%\System Care\is-89D10.tmp
   • %Program Files%\System Care\is-V26AS.tmp
   • %Program Files%\System Care\is-JGTSK.tmp
   • %Program Files%\System Care\is-40OMJ.tmp
   • %Program Files%\System Care\is-3NVUM.tmp
   • %Program Files%\System Care\is-G2I6C.tmp
   • %Program Files%\System Care\is-JER90.tmp
   • %Program Files%\System Care\is-F5M3D.tmp
   • %Program Files%\System Care\x64\is-UC79L.tmp
   • %Program Files%\System Care\x86\is-ISSK5.tmp
   • %Program Files%\System Care\is-2JC10.tmp
   • %Program Files%\System Care\is-VJOQC.tmp
   • %Program Files%\System Care\is-66VNK.tmp
   • %User Profile%\System Care\is-S3D11.tmp
   • %User Profile%\System Care\is-7UD4C.tmp
   • %User Profile%\FileOpenerWindows\is-H29QB.tmp
   • %User Profile%\FileOpenerWindows\is-PJE2C.tmp
   • %User Profile%\x64\is-TVJDO.tmp
   • %User Profile%\x86\is-RO6MT.tmp
   • %User Profile%\FileOpenerWindows\is-4M9M0.tmp
   • %User Profile%\GPCWValidator\is-TLD7K.tmp
   • %User Profile%\GPCWValidator\is-6QEF1.tmp
   • %User Profile%\SCAppManager\is-4QA0B.tmp
   • %User Profile%\SCAppManager\is-HF6K3.tmp
   • %Program Files%\System Care\is-68S95.tmp
   • %User Profile%\FileOpenerWindows\is-MPHDL.tmp
   • %Program Files%\System Care\is-C1FCD.tmp
   • %Program Files%\System Care\is-40IFD.tmp
   • %Program Files%\System Care\is-B2CCM.tmp
   • %Program Files%\System Care\is-N1A6B.tmp
   • %Program Files%\System Care\is-LOKAR.tmp
   • %Program Files%\System Care\is-R8OML.tmp
   • %Program Files%\System Care\is-D0ERV.tmp
   • %Program Files%\System Care\is-3C79R.tmp
   • %Program Files%\System Care\is-OCPFE.tmp
   • %Program Files%\System Care\is-NKKCK.tmp
   • %Program Files%\System Care\is-NU34Q.tmp
   • %Program Files%\System Care\is-06TSU.tmp
   • %Program Files%\System Care\is-FQ0HT.tmp
   • %Start Menu%\Programs\System Care\System Care.lnk
   • %Start Menu%\Programs\System Care\Buy System Care.lnk
   • %Start Menu%\Programs\System Care\Uninstall System Care.lnk
   • %Desktop%\System Care.lnk
   • %Program Files%\System Care\unins000.msg
   • %User Profile%\System Care\Errorlog.txt
   • %User Profile%\GPCWValidator\GPCWValidatorService.InstallState
   • %User Profile%\System Care\exlist.bin
   • %User Profile%\MetaData\2BF68F4714092295550497DD56F57004
   • %User Profile%\Content\2BF68F4714092295550497DD56F57004
   • %User Profile%\MetaData\94308059B57B3142E455B38A6EB92015
   • %User Profile%\Content\94308059B57B3142E455B38A6EB92015
   • %User Temp%\Cab63.tmp
   • %User Temp%\Tar65.tmp
   • %User Profile%\MetaData\008C56320A656ABF9A43EEC6337A4C52
   • %User Profile%\Content\008C56320A656ABF9A43EEC6337A4C52
   • %User Profile%\MetaData\69F425D577B6578AAFA58B50BBAEA86F
   • %User Profile%\Content\69F425D577B6578AAFA58B50BBAEA86F
3. In the Look In drop-down list, select My Computer then press Enter.
4. Once located, select the file then press SHIFT+DELETE to delete it.
   *Note: The file name input box title varies depending on the Windows version (e.g. Search for files or folders named or All or part of the file name.).

• For Windows Vista, Windows 7, Windows Server 2008, Windows 8, Windows 8.1, and Windows Server 2012:

1. Open a Windows Explorer window.
   • For Windows Vista, 7, and Server 2008 users, click Start>Computer.
   • For Windows 8, 8.1, and Server 2012 users, right-click on the lower left corner of the screen,then click File Explorer.
2. In the Search Computer/This PC input box, type:
   
   • %User Temp%\is-i9il7.tmp\{malware file name}.tmp
   • %User Temp%\is-UI405.tmp\_isetup\_shfoldr.dll
   • %User Temp%\is-UI405.tmp\_isetup\_iscrypt.dll
   • %User Temp%\is-UI405.tmp\isxdl.dll
   • %Program Files%\System Care\unins000.dat
   • %Program Files%\System Care\is-1BP98.tmp
   • %Program Files%\System Care\is-89D10.tmp
   • %Program Files%\System Care\is-V26AS.tmp
   • %Program Files%\System Care\is-JGTSK.tmp
   • %Program Files%\System Care\is-40OMJ.tmp
   • %Program Files%\System Care\is-3NVUM.tmp
   • %Program Files%\System Care\is-G2I6C.tmp
   • %Program Files%\System Care\is-JER90.tmp
   • %Program Files%\System Care\is-F5M3D.tmp
   • %Program Files%\System Care\x64\is-UC79L.tmp
   • %Program Files%\System Care\x86\is-ISSK5.tmp
   • %Program Files%\System Care\is-2JC10.tmp
   • %Program Files%\System Care\is-VJOQC.tmp
   • %Program Files%\System Care\is-66VNK.tmp
   • %User Profile%\System Care\is-S3D11.tmp
   • %User Profile%\System Care\is-7UD4C.tmp
   • %User Profile%\FileOpenerWindows\is-H29QB.tmp
   • %User Profile%\FileOpenerWindows\is-PJE2C.tmp
   • %User Profile%\x64\is-TVJDO.tmp
   • %User Profile%\x86\is-RO6MT.tmp
   • %User Profile%\FileOpenerWindows\is-4M9M0.tmp
   • %User Profile%\GPCWValidator\is-TLD7K.tmp
   • %User Profile%\GPCWValidator\is-6QEF1.tmp
   • %User Profile%\SCAppManager\is-4QA0B.tmp
   • %User Profile%\SCAppManager\is-HF6K3.tmp
   • %Program Files%\System Care\is-68S95.tmp
   • %User Profile%\FileOpenerWindows\is-MPHDL.tmp
   • %Program Files%\System Care\is-C1FCD.tmp
   • %Program Files%\System Care\is-40IFD.tmp
   • %Program Files%\System Care\is-B2CCM.tmp
   • %Program Files%\System Care\is-N1A6B.tmp
   • %Program Files%\System Care\is-LOKAR.tmp
   • %Program Files%\System Care\is-R8OML.tmp
   • %Program Files%\System Care\is-D0ERV.tmp
   • %Program Files%\System Care\is-3C79R.tmp
   • %Program Files%\System Care\is-OCPFE.tmp
   • %Program Files%\System Care\is-NKKCK.tmp
   • %Program Files%\System Care\is-NU34Q.tmp
   • %Program Files%\System Care\is-06TSU.tmp
   • %Program Files%\System Care\is-FQ0HT.tmp
   • %Start Menu%\Programs\System Care\System Care.lnk
   • %Start Menu%\Programs\System Care\Buy System Care.lnk
   • %Start Menu%\Programs\System Care\Uninstall System Care.lnk
   • %Desktop%\System Care.lnk
   • %Program Files%\System Care\unins000.msg
   • %User Profile%\System Care\Errorlog.txt
   • %User Profile%\GPCWValidator\GPCWValidatorService.InstallState
   • %User Profile%\System Care\exlist.bin
   • %User Profile%\MetaData\2BF68F4714092295550497DD56F57004
   • %User Profile%\Content\2BF68F4714092295550497DD56F57004
   • %User Profile%\MetaData\94308059B57B3142E455B38A6EB92015
   • %User Profile%\Content\94308059B57B3142E455B38A6EB92015
   • %User Temp%\Cab63.tmp
   • %User Temp%\Tar65.tmp
   • %User Profile%\MetaData\008C56320A656ABF9A43EEC6337A4C52
   • %User Profile%\Content\008C56320A656ABF9A43EEC6337A4C52
   • %User Profile%\MetaData\69F425D577B6578AAFA58B50BBAEA86F
   • %User Profile%\Content\69F425D577B6578AAFA58B50BBAEA86F
3. Once located, select the file then press SHIFT+DELETE to delete it.
   *Note: Read the following Microsoft page if these steps do not work on Windows 7.

To delete malware/grayware/spyware folders:

For Windows 2000, Windows XP, and Windows Server 2003:

1. Right-click Start then click Search... or Find..., depending on the version of Windows you are running.
2. In the File name* input box, type:
   
   • %User Temp%\is-I9IL7.tmp
   • %User Temp%\is-UI405.tmp
   • %User Temp%\is-UI405.tmp\_isetup
   • %Program Files%\System Care
   • %Program Files%\System Care\x64
   • %Program Files%\System Care\x86
   • %User Profile%\Application Data\globalpcworks.com
   • %User Profile%\globalpcworks.com\System Care
   • %User Profile%\Application Data\FileOpenerWindows
   • %User Profile%\FileOpenerWindows\x64
   • %User Profile%\FileOpenerWindows\x86
   • %User Profile%\Application Data\GPCWValidator
   • %User Profile%\Application Data\SCAppManager
   • %Start Menu%\Programs\System Care
   • %User Profile%\System Care\smico
   • %User Profile%\CryptnetUrlCache\MetaData
   • %User Profile%\Microsoft\CryptnetUrlCache
   • %User Profile%\CryptnetUrlCache\Content
3. In the Look In drop-down list, select My Computer, then press Enter.
4. Once located, select the folder then press SHIFT+DELETE to permanently delete the folder.
5. Repeat steps 2 to 4 for the remaining folders:
   • %User Temp%\is-I9IL7.tmp
   • %User Temp%\is-UI405.tmp
   • %User Temp%\is-UI405.tmp\_isetup
   • %Program Files%\System Care
   • %Program Files%\System Care\x64
   • %Program Files%\System Care\x86
   • %User Profile%\Application Data\globalpcworks.com
   • %User Profile%\globalpcworks.com\System Care
   • %User Profile%\Application Data\FileOpenerWindows
   • %User Profile%\FileOpenerWindows\x64
   • %User Profile%\FileOpenerWindows\x86
   • %User Profile%\Application Data\GPCWValidator
   • %User Profile%\Application Data\SCAppManager
   • %Start Menu%\Programs\System Care
   • %User Profile%\System Care\smico
   • %User Profile%\CryptnetUrlCache\MetaData
   • %User Profile%\Microsoft\CryptnetUrlCache
   • %User Profile%\CryptnetUrlCache\Content
   *Note: The file name input box title varies depending on the Windows version (e.g. Search for files or folders named or All or part of the file name.).

For Windows Vista, Windows 7, Windows Server 2008, Windows 8, Windows 8.1, and Windows Server 2012:

1. Open a Windows Explorer window.
   • For Windows Vista, 7, and Server 2008 users, click Start>Computer.
   • For Windows 8, 8.1, and Server 2012 users, right-click on the lower left corner of the screen, then click File Explorer.
2. In the Search Computer/This PC input box, type:
   
   • %User Temp%\is-I9IL7.tmp
   • %User Temp%\is-UI405.tmp
   • %User Temp%\is-UI405.tmp\_isetup
   • %Program Files%\System Care
   • %Program Files%\System Care\x64
   • %Program Files%\System Care\x86
   • %User Profile%\Application Data\globalpcworks.com
   • %User Profile%\globalpcworks.com\System Care
   • %User Profile%\Application Data\FileOpenerWindows
   • %User Profile%\FileOpenerWindows\x64
   • %User Profile%\FileOpenerWindows\x86
   • %User Profile%\Application Data\GPCWValidator
   • %User Profile%\Application Data\SCAppManager
   • %Start Menu%\Programs\System Care
   • %User Profile%\System Care\smico
   • %User Profile%\CryptnetUrlCache\MetaData
   • %User Profile%\Microsoft\CryptnetUrlCache
   • %User Profile%\CryptnetUrlCache\Content
3. Once located, select the file then press SHIFT+DELETE to permanently delete the folder.
4. Repeat steps 2-3 for the remaining folders:
   • %User Temp%\is-I9IL7.tmp
   • %User Temp%\is-UI405.tmp
   • %User Temp%\is-UI405.tmp\_isetup
   • %Program Files%\System Care
   • %Program Files%\System Care\x64
   • %Program Files%\System Care\x86
   • %User Profile%\Application Data\globalpcworks.com
   • %User Profile%\globalpcworks.com\System Care
   • %User Profile%\Application Data\FileOpenerWindows
   • %User Profile%\FileOpenerWindows\x64
   • %User Profile%\FileOpenerWindows\x86
   • %User Profile%\Application Data\GPCWValidator
   • %User Profile%\Application Data\SCAppManager
   • %Start Menu%\Programs\System Care
   • %User Profile%\System Care\smico
   • %User Profile%\CryptnetUrlCache\MetaData
   • %User Profile%\Microsoft\CryptnetUrlCache
   • %User Profile%\CryptnetUrlCache\Content
   *Note: Read the following Microsoft page if these steps do not work on Windows 7.