PUA.Win32.DriverDoc.A

May 20, 2019

Analysis by: Arvin Roi Macaraeg

ALIASES:

Win32/UwS.DriverFighter.C application(NOD32)

PLATFORM:

Windows

OVERALL RISK RATING:

DAMAGE POTENTIAL:

DISTRIBUTION POTENTIAL:

REPORTED INFECTION:

INFORMATION EXPOSURE:

Threat Type: Potentially Unwanted Application
Destructiveness: No
Encrypted:
In the wild: Yes

OVERVIEW

This Potentially Unwanted Application arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites. It may be manually installed by a user.

TECHNICAL DETAILS

File Size: 11,737,848 bytes

File Type: EXE

Memory Resident: No

Initial Samples Received Date: 16 Mar 2018

Arrival Details

This Potentially Unwanted Application arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

It may be manually installed by a user.

Installation

This Potentially Unwanted Application drops the following files:

%User Temp%\DR{Random Characters}\DRPROSetup.exe
%All User Profile%\Solvusoft\Solvusoft Suite\Logs\Installer.log.txt
%All User Profile%\Solvusoft\DriverDoc\Logs\Installer.log.txt
%All User Profile%\Solvusoft\Tray\Logs\CommonTrayInstaller.log.txt
%All User Profile%\Solvusoft\Solvusoft Suite\suite.cfg.new
%Application Data%\Solvusoft\Solvusoft Suite\Logs\Client.log.txt
%All User Profile%\Solvusoft\DriverDoc\suite.cfg.new
%Program Files%\Solvusoft\Tray\HTML\gfx\Icon_TKTRAY-UPD-DVPRO-10019.png
%All User Profile%\Solvusoft\Tray\Configurations\DVPRO.xml
%Program Files%\Solvusoft\DriverDoc\Notification.dll
%Program Files%\Solvusoft\Tray\MsgSys.exe
%Program Files%\Solvusoft\Tray\SuiteClient.dll
%All User Profile%\Solvusoft\Tray\Configurations\TKTRAY.xml
%All User Profile%\Solvusoft\Tray\Menu\products_list.xml
%Program Files%\Solvusoft\Tray\Translations\Language_EN.xml
%Program Files%\Solvusoft\Tray\SolvusoftTray.exe
%Program Files%\Solvusoft\Tray\sfhtml.dll
%Program Files%\Solvusoft\Tray\HTML\baloon-tip.html
%Program Files%\Solvusoft\Tray\HTML\checking_for_updates.html
%Program Files%\Solvusoft\Tray\HTML\done_lightbox.html
%Program Files%\Solvusoft\Tray\HTML\error_lightbox.html
%Program Files%\Solvusoft\Tray\HTML\popup.css
%Program Files%\Solvusoft\Tray\HTML\popup.html
%Program Files%\Solvusoft\Tray\HTML\restart_lightbox.html
%Program Files%\Solvusoft\Tray\HTML\update_manager.css
%Program Files%\Solvusoft\Tray\HTML\Update_Manager.html
%Program Files%\Solvusoft\Tray\HTML\uptodate_lightbox.html
%Program Files%\Solvusoft\Tray\HTML\whitelabel.css
%Program Files%\Solvusoft\Tray\HTML\gfx\bg_stretch.png
%Program Files%\Solvusoft\Tray\HTML\gfx\done_btn.png
%Program Files%\Solvusoft\Tray\HTML\gfx\done_btn_down.png
%Program Files%\Solvusoft\Tray\HTML\gfx\icon_complete.png
%Program Files%\Solvusoft\Tray\HTML\gfx\Icon_done.png
%Program Files%\Solvusoft\Tray\HTML\gfx\icon_error.png
%Program Files%\Solvusoft\Tray\HTML\gfx\Icon_fdf.png
%Program Files%\Solvusoft\Tray\HTML\gfx\icon_info.png
%Program Files%\Solvusoft\Tray\HTML\gfx\icon_info_active.png
%Program Files%\Solvusoft\Tray\HTML\gfx\icon_productname.png
%Program Files%\Solvusoft\Tray\HTML\gfx\icon_shield.png
%Program Files%\Solvusoft\Tray\HTML\gfx\Icon_slow.png
%Program Files%\Solvusoft\Tray\HTML\gfx\Icon_spam.png
%Program Files%\Solvusoft\Tray\HTML\gfx\Icon_spy.png
%Program Files%\Solvusoft\Tray\HTML\gfx\icon_support.png
%Program Files%\Solvusoft\Tray\HTML\gfx\icon_support_active.png
%Program Files%\Solvusoft\Tray\HTML\gfx\Icon_TKTRAYAPP.png
%Program Files%\Solvusoft\Tray\HTML\gfx\Icon_virus.png
%Program Files%\Solvusoft\Tray\HTML\gfx\spinner.gif
%Program Files%\Solvusoft\Tray\HTML\gfx\unipb.gif
%Program Files%\Solvusoft\Tray\HTML\gfx\unipb_install.gif
%Program Files%\Solvusoft\Tray\HTML\gfx\arrows\balloon-arrow-win7-bottom-left.png
%Program Files%\Solvusoft\Tray\HTML\gfx\arrows\balloon-arrow-win7-bottom-right.png
%Program Files%\Solvusoft\Tray\HTML\gfx\arrows\balloon-arrow-win7-top-left.png
%Program Files%\Solvusoft\Tray\HTML\gfx\arrows\balloon-arrow-win7-top-right.png
%Program Files%\Solvusoft\Tray\HTML\gfx\arrows\balloon-arrow-win8-bottom-left.png
%Program Files%\Solvusoft\Tray\HTML\gfx\arrows\balloon-arrow-win8-bottom-right.png
%Program Files%\Solvusoft\Tray\HTML\gfx\arrows\balloon-arrow-win8-top-left.png
%Program Files%\Solvusoft\Tray\HTML\gfx\arrows\balloon-arrow-win8-top-right.png
%Program Files%\Solvusoft\Tray\HTML\gfx\arrows\balloon-arrow-winXP-bottom-left.png
%Program Files%\Solvusoft\Tray\HTML\gfx\arrows\balloon-arrow-winXP-bottom-right.png
%Program Files%\Solvusoft\Tray\HTML\gfx\arrows\balloon-arrow-winXP-top-left.png
%Program Files%\Solvusoft\Tray\HTML\gfx\arrows\balloon-arrow-winXP-top-right.png
%Program Files%\Solvusoft\Tray\HTML\gfx\icons\critical.ico
%Program Files%\Solvusoft\Tray\HTML\gfx\icons\help-win8.ico
%Program Files%\Solvusoft\Tray\HTML\gfx\icons\help.ico
%Program Files%\Solvusoft\Tray\HTML\gfx\icons\info-win8.ico
%Program Files%\Solvusoft\Tray\HTML\gfx\icons\info.ico
%Program Files%\Solvusoft\Tray\HTML\gfx\icons\warning.ico
%Program Files%\Solvusoft\Tray\HTML\gfx\scrollbar\sb-v-scroll-next.png
%Program Files%\Solvusoft\Tray\HTML\gfx\scrollbar\sb-v-scroll-prev.png
%Program Files%\Solvusoft\Tray\Translations\Language_AR.xml
%Program Files%\Solvusoft\Tray\Translations\Language_BG.xml
%Program Files%\Solvusoft\Tray\Translations\Language_CS.xml
%Program Files%\Solvusoft\Tray\Translations\Language_DA.xml
%Program Files%\Solvusoft\Tray\Translations\Language_DE.xml
%Program Files%\Solvusoft\Tray\Translations\Language_EL.xml
%Program Files%\Solvusoft\Tray\Translations\Language_ES.xml
%Program Files%\Solvusoft\Tray\Translations\Language_FI.xml
%Program Files%\Solvusoft\Tray\Translations\Language_FR.xml
%Program Files%\Solvusoft\Tray\Translations\Language_HE.xml
%Program Files%\Solvusoft\Tray\Translations\Language_HR.xml
%Program Files%\Solvusoft\Tray\Translations\Language_HU.xml
%Program Files%\Solvusoft\Tray\Translations\Language_ID.xml
%Program Files%\Solvusoft\Tray\Translations\Language_IT.xml
%Program Files%\Solvusoft\Tray\Translations\Language_JA.xml
%Program Files%\Solvusoft\Tray\Translations\Language_KO.xml
%Program Files%\Solvusoft\Tray\Translations\Language_NL.xml
%Program Files%\Solvusoft\Tray\Translations\Language_NO.xml
%Program Files%\Solvusoft\Tray\Translations\Language_PL.xml
%Program Files%\Solvusoft\Tray\Translations\Language_PT.xml
%Program Files%\Solvusoft\Tray\Translations\Language_RO.xml
%Program Files%\Solvusoft\Tray\Translations\Language_RU.xml
%Program Files%\Solvusoft\Tray\Translations\Language_SV.xml
%Program Files%\Solvusoft\Tray\Translations\Language_TH.xml
%Program Files%\Solvusoft\Tray\Translations\Language_TR.xml
%Program Files%\Solvusoft\Tray\Translations\Language_TW.xml
%Program Files%\Solvusoft\Tray\Translations\Language_VI.xml
%Program Files%\Solvusoft\Tray\Translations\Language_ZH.xml
%Program Files%\Solvusoft\Tray\notification\popup.css
%Program Files%\Solvusoft\Tray\notification\popup.html
%Program Files%\Solvusoft\Tray\notification\gfx\icon_close.png
%Program Files%\Solvusoft\Tray\notification\gfx\icon_productname.png
%Program Files%\Solvusoft\Tray\notification\gfx\popup_bubble.png
%Program Files%\Solvusoft\LogFilesCollector.exe
%Program Files%\Solvusoft\MachineId.exe
%Program Files%\Solvusoft\MachineIdGateway.dll
%Program Files%\Solvusoft\ShortcutLauncher.exe
%Program Files%\Solvusoft\SolvusoftLauncher.exe
%Program Files%\Solvusoft\SuiteService.exe
%Program Files%\Solvusoft\sfhtml.dll
%Program Files%\Solvusoft\Languages\Language_AR.xml
%Program Files%\Solvusoft\Languages\Language_BG.xml
%Program Files%\Solvusoft\Languages\Language_CS.xml
%Program Files%\Solvusoft\Languages\Language_DA.xml
%Program Files%\Solvusoft\Languages\Language_DE.xml
%Program Files%\Solvusoft\Languages\Language_EL.xml
%Program Files%\Solvusoft\Languages\Language_EN.xml
%Program Files%\Solvusoft\Languages\Language_ES.xml
%Program Files%\Solvusoft\Languages\Language_FI.xml
%Program Files%\Solvusoft\Languages\Language_FR.xml
%Program Files%\Solvusoft\Languages\Language_HR.xml
%Program Files%\Solvusoft\Languages\Language_HU.xml
%Program Files%\Solvusoft\Languages\Language_ID.xml
%Program Files%\Solvusoft\Languages\Language_IT.xml
%Program Files%\Solvusoft\Languages\Language_JA.xml
%Program Files%\Solvusoft\Languages\Language_NL.xml
%Program Files%\Solvusoft\Languages\Language_NO.xml
%Program Files%\Solvusoft\Languages\Language_PL.xml
%Program Files%\Solvusoft\Languages\Language_PT.xml
%Program Files%\Solvusoft\Languages\Language_RU.xml
%Program Files%\Solvusoft\Languages\Language_SV.xml
%Program Files%\Solvusoft\Languages\Language_TH.xml
%Program Files%\Solvusoft\Languages\Language_TR.xml
%Program Files%\Solvusoft\Languages\Language_TW.xml
%Program Files%\Solvusoft\Languages\Language_VI.xml
%Program Files%\Solvusoft\Languages\Language_ZH.xml
%All User Profile%\Solvusoft\Programs Bar\fred.txt
%Program Files%\Solvusoft\DriverDoc\DPInst32.exe
%Program Files%\Solvusoft\DriverDoc\DPInst64.exe
%Program Files%\Solvusoft\DriverDoc\Documents\EULA.rtf
%Program Files%\Solvusoft\DriverDoc\DriverHiveEngine.dll
%Program Files%\Solvusoft\DriverDoc\HTML\about_lightbox.html
%Program Files%\Solvusoft\DriverDoc\HTML\account.css
%Program Files%\Solvusoft\DriverDoc\HTML\account.html
%Program Files%\Solvusoft\DriverDoc\HTML\activation_lightbox.html
%Program Files%\Solvusoft\DriverDoc\HTML\buynowsmall_lightbox.html
%Program Files%\Solvusoft\DriverDoc\HTML\buynow_lightbox.html
%Program Files%\Solvusoft\DriverDoc\HTML\disabled_lightbox.html
%Program Files%\Solvusoft\DriverDoc\HTML\error_lightbox.html
%Program Files%\Solvusoft\DriverDoc\HTML\framework.html
%Program Files%\Solvusoft\DriverDoc\HTML\global.css
%Program Files%\Solvusoft\DriverDoc\HTML\history.css
%Program Files%\Solvusoft\DriverDoc\HTML\history.html
%Program Files%\Solvusoft\DriverDoc\HTML\info_lightbox.html
%Program Files%\Solvusoft\DriverDoc\HTML\lastscan.html
%Program Files%\Solvusoft\DriverDoc\HTML\layout.css
%Program Files%\Solvusoft\DriverDoc\HTML\msg_lightbox.html
%Program Files%\Solvusoft\DriverDoc\HTML\msg_lightbox_single_btn.html
%Program Files%\Solvusoft\DriverDoc\HTML\msg_lightbox_w_option.html
%Program Files%\Solvusoft\DriverDoc\HTML\overview.css
%Program Files%\Solvusoft\DriverDoc\HTML\overview.html
%Program Files%\Solvusoft\DriverDoc\HTML\restore_error_lightbox.html
%Program Files%\Solvusoft\DriverDoc\HTML\settings.css
%Program Files%\Solvusoft\DriverDoc\HTML\settings.html
%Program Files%\Solvusoft\DriverDoc\HTML\trial_lightbox.html
%Program Files%\Solvusoft\DriverDoc\HTML\update_lightbox.html
%Program Files%\Solvusoft\DriverDoc\HTML\whitelabel.css
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\account\account_details.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\account\account_fullversion.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\account\account_mypage.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\account\account_productkey.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\account\account_productkeyhistory.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\account\account_renew.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\account\account_tabicon_accountsettings.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\account\account_tabicon_licensesettings.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\about.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\arrow.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\arrow_up.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\bg_stretch.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\buy_full_version.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\check.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\check_30x27.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\check_44x40.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\connect_server.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\download.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\DV_box.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\error.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\expired.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\fb_active.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\fb_over.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\frameimage.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\help.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\icon_info.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\icon_info_large.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\id_card.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\lightbox_pro.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\lightbox_trial.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\logo.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\pro.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\spinner_small.gif
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\support.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\Thumbs.db
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\top_buy_bg.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\top_buy_ch.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\top_buy_cs.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\top_buy_da.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\top_buy_de.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\top_buy_el.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\top_buy_en.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\top_buy_es.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\top_buy_fi.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\top_buy_fr.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\top_buy_hu.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\top_buy_it.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\top_buy_ja.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\top_buy_ko.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\top_buy_nl.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\top_buy_no.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\top_buy_pl.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\top_buy_pt.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\top_buy_ru.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\top_buy_se.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\top_buy_sv.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\top_buy_th.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\top_buy_tw.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\top_buy_vi.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\top_buy_zh.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\traffic_green.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\traffic_red.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\unipb.gif
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\update.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\warning.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\warning_30x27.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\warning_44x40.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\history\history_tabicon_history.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\history\history_tabicon_ignore.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\history\history_tabicon_restore.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\history\ignore_icon.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\history\restore_icon.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\nav\01.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\nav\02.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\nav\03.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\nav\04.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\nav\05.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\nav\navbg.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\nav\navbg_current.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\nav\Thumbs.db
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\overview\done_calender.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\overview\done_scan.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\overview\drivers_found.gif
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\overview\legend_overview_01.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\overview\legend_overview_01_active.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\overview\legend_overview_02.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\overview\legend_overview_02_active.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\overview\legend_overview_03.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\overview\legend_overview_03_active.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\overview\legend_overview_04.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\overview\legend_overview_04_active.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\overview\legend_overview_05.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\overview\legend_overview_05_active.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\overview\pc_info.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\overview\severity_bar_01.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\overview\severity_bar_02.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\overview\severity_bar_03.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\overview\severity_bar_04.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\overview\severity_bar_05.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\overview\severity_bar_06.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\overview\severity_bar_07.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\overview\severity_bar_08.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\overview\severity_bar_09.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\overview\Thumbs.db
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\overview\tip_curl.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\overview\updatinglist_check.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\overview\updatinglist_downloading.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\overview\updatinglist_error.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\overview\updatinglist_installing.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\overview\updatinglist_process.gif
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\overview\updatinglist_progress.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\overview\updatinglist_waiting.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\settings\settings_download.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\settings\settings_general.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\settings\settings_language.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\settings\settings_tabicon_general.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\settings\settings_tabicon_info.png
%Program Files%\Solvusoft\DriverDoc\HTML\gfx\settings\settings_update.png
%Program Files%\Solvusoft\DriverDoc\Languages\Language_EN.xml
%Program Files%\Solvusoft\DriverDoc\Languages\Language_BG.xml
%Program Files%\Solvusoft\DriverDoc\Languages\Language_CS.xml
%Program Files%\Solvusoft\DriverDoc\Languages\Language_DA.xml
%Program Files%\Solvusoft\DriverDoc\Languages\Language_DE.xml
%Program Files%\Solvusoft\DriverDoc\Languages\Language_EL.xml
%Program Files%\Solvusoft\DriverDoc\Languages\Language_EN-US.xml
%Program Files%\Solvusoft\DriverDoc\Languages\Language_ES.xml
%Program Files%\Solvusoft\DriverDoc\Languages\Language_FI.xml
%Program Files%\Solvusoft\DriverDoc\Languages\Language_FR.xml
%Program Files%\Solvusoft\DriverDoc\Languages\Language_IT.xml
%Program Files%\Solvusoft\DriverDoc\Languages\Language_JA.xml
%Program Files%\Solvusoft\DriverDoc\Languages\Language_KO.xml
%Program Files%\Solvusoft\DriverDoc\Languages\Language_NL.xml
%Program Files%\Solvusoft\DriverDoc\Languages\Language_NO.xml
%Program Files%\Solvusoft\DriverDoc\Languages\Language_PL.xml
%Program Files%\Solvusoft\DriverDoc\Languages\Language_PT.xml
%Program Files%\Solvusoft\DriverDoc\Languages\Language_RU.xml
%Program Files%\Solvusoft\DriverDoc\Languages\Language_SV.xml
%Program Files%\Solvusoft\DriverDoc\Languages\Language_TH.xml
%Program Files%\Solvusoft\DriverDoc\Languages\Language_ZH.xml
%Program Files%\Solvusoft\DriverDoc\DriverDoc.exe
%Program Files%\Solvusoft\DriverDoc\SuiteClient.dll
%Program Files%\Solvusoft\DriverDoc\Uninstall.exe
%Program Files%\Solvusoft\DriverDoc\sfhtml.dll
%All User Profile%\Solvusoft\Tray\Configurations\DVPRO.xml
%Common Programs%\Solvusoft\DriverDoc\Support Tools\Collect Log Files.lnk
%Common Programs%\Solvusoft\DriverDoc\Support Tools\~ollect Log Files.tmp
%Common Programs%\Solvusoft\DriverDoc\Support Tools\Collect Log Files.lnk~RF3c9b65.TMP
%Common Programs%\Solvusoft\DriverDoc\FAQ and License Agreement\License Agreement.lnk
%Common Programs%\Solvusoft\DriverDoc\FAQ and License Agreement\~icense Agreement.tmp
%Common Programs%\Solvusoft\DriverDoc\FAQ and License Agreement\License Agreement.lnk~RF3c9c7e.TMP
%Common Programs%\Solvusoft\DriverDoc\FAQ and License Agreement\Frequently Asked Questions.lnk
%Common Programs%\Solvusoft\DriverDoc\FAQ and License Agreement\~requently Asked Questions.tmp
%Common Programs%\Solvusoft\DriverDoc\FAQ and License Agreement\Frequently Asked Questions.lnk~RF3c9d87.TMP
%Common Programs%\Solvusoft\DriverDoc\FAQ and License Agreement\Privacy.lnk
%Common Programs%\Solvusoft\DriverDoc\FAQ and License Agreement\~rivacy.tmp
%Common Programs%\Solvusoft\DriverDoc\FAQ and License Agreement\Privacy.lnk~RF3c9e71.TMP
%Common Programs%\Solvusoft\DriverDoc\Support Tools\Request support.lnk
%Common Programs%\Solvusoft\DriverDoc\Support Tools\~equest support.tmp
%Common Programs%\Solvusoft\DriverDoc\Support Tools\Request support.lnk~RF3ca055.TMP
%Common Programs%\Solvusoft\DriverDoc\Uninstall.lnk
%Common Programs%\Solvusoft\DriverDoc\~ninstall.tmp
%Common Programs%\Solvusoft\DriverDoc\Uninstall.lnk~RF3ca506.TMP
%Application Data%\Microsoft\Internet Explorer\Quick Launch\DriverDoc.lnk
%Common Programs%\Solvusoft\DriverDoc\DriverDoc.lnk
%Desktop%\DriverDoc.lnk
%All User Profile%\Solvusoft\Solvusoft Suite\product.cfg.new
%System%\config\systemprofile\AppData\Roaming\Solvusoft\Solvusoft Suite\Logs\MachineId.log.txt
%All User Profile%\Solvusoft\DriverDoc\Blacklist\Ignore.xml.part
%All User Profile%\Solvusoft\DriverDoc\Blacklist\Ignore.xml.part.details
%Application Data%\Solvusoft\DriverDoc\Logs\UI.log.txt
%Windows%\Tasks\DriverDoc Auto Start.job
%System%\Tasks\DriverDoc Auto Start
%Application Data%\Solvusoft\Tray\Logs\Tray.log.txt
%Application Data%\Solvusoft\Tray\product.cfg.new
%Application Data%\Solvusoft\Tray\Menu\products_list.xml

(Note: %User Temp% is the current user's Temp folder, which is usually C:\Documents and Settings\{user name}\Local Settings\Temp on Windows 2000, XP, and Server 2003, or C:\Users\{user name}\AppData\Local\Temp on Windows Vista, 7, and 8.. %Application Data% is the current user's Application Data folder, which is usually C:\Documents and Settings\{user name}\Application Data on Windows 2000, XP, and Server 2003, or C:\Users\{user name}\AppData\Roaming on Windows Vista, 7, and 8.. %Program Files% is the default Program Files folder, usually C:\Program Files in Windows 2000, Server 2003, and XP (32-bit), Vista (32-bit), 7 (32-bit), and 8 (32-bit), or C:\Program Files (x86) in Windows XP (64-bit), Vista (64-bit), 7 (64-bit), and 8 (64-bit).. %Common Programs% is the folder that contains common program groups for all users, which is usually C:\Documents and Settings\All Users\Start Menu\Programs on Windows 2000, XP, and Server 2003, or C:\ProgramData\Microsoft\Windows\Start Menu\Programs on Windows Vista, 7, and 8.. %Desktop% is the current user's desktop, which is usually C:\Documents and Settings\{User Name}\Desktop on Windows 2000, XP, and Server 2003, or C:\Users\{user name}\Desktop on Windows Vista, 7, and 8.. %System% is the Windows system folder, where it usually is C:\Windows\System32 on all Windows operating system versions.. %Windows% is the Windows folder, where it usually is C:\Windows on all Windows operating system versions.)

Autostart Technique

This Potentially Unwanted Application adds the following registry entries to enable its automatic execution at every system startup:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Run
CommonToolkitTray_Solvusoft = "%Program Files%\Solvusoft\Tray\SolvusoftTray.exe"

It adds the following lines or registry entries as part of its routine:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders
- %Program Files%\Solvusoft\Tray\HTML\gfx\arrows\ = ""
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders
- %Program Files%\Solvusoft\Tray\HTML\gfx\icons\ = ""
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders
- %Program Files%\Solvusoft\Tray\HTML\gfx\scrollbar\ = ""
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders
- %Program Files%\Solvusoft\Tray\notification\ = ""
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders
- %Program Files%\Solvusoft\Tray\notification\gfx\ = ""
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\{Hex Values}
- PatchGUID = ""
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\{Hex Values}
- MediaCabinet = ""
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\{Hex Values}
- File = "fighterlauncher.exe.{Hex Values}"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\{Hex Values}
- ComponentVersion = "3.1.295.0"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\{Hex Values}
- ProductVersion = "1.8.0"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\{Hex Values}
- PatchSize = "0"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\{Hex Values}
- PatchAttributes = "0"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\{Hex Values}
- PatchSequence = "0"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\{Hex Values}
- SharedComponent = "1"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\{Hex Values}
- IsFullFile = 0"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders
- %Program Files%\Solvusoft\Languages\ = ""
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders
- %All Users Profile%\Solvusoft\Programs Bar\ = ""
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders
- %Program Files%\Solvusoft\DriverDoc\Documents\ = ""
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders
- %Program Files%\Solvusoft\DriverDoc\HTML\gfx\account\ = ""
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders
- %Program Files%\Solvusoft\DriverDoc\HTML\gfx\global\ = ""
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders
- %Program Files%\Solvusoft\DriverDoc\HTML\gfx\history\ = ""
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders
- %Program Files%\Solvusoft\DriverDoc\HTML\gfx\nav\ = ""
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders
- %Program Files%\Solvusoft\DriverDoc\HTML\gfx\overview\ = ""
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders
- %Program Files%\Solvusoft\DriverDoc\HTML\gfx\settings\ = ""
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders
- %Program Files%\Solvusoft\DriverDoc\Languages\ = ""
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders
- %All Users Profile%\Microsoft\Windows\Start Menu\Programs\Solvusoft\DriverDoc\Support Tools\ = ""
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders
- %All Users Profile%\Microsoft\Windows\Start Menu\Programs\Solvusoft\DriverDoc\ = ""
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders
- %All Users Profile%\Microsoft\Windows\Start Menu\Programs\Solvusoft\ = ""
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\StartPage2
- ProgramsCache = "{Hex Values}"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders
- %Common Programs%\Solvusoft\DriverDoc\FAQ and License Agreement\ = ""
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Applications\SolvusoftTray.exe
- NoStartPage = ""
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Applications\LogFilesCollector.exe
- NoStartPage = ""
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Applications\ShortcutLauncher.exe
- NoStartPage = ""
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Applications\Uninstall.exe
- NoStartPage = ""
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Applications\EULA.rtf
- NoStartPage = ""
HKEY_LOCAL_MACHINE\SOFTWARE\Solvusoft\Tray
- Language = "EN-US"
HKEY_LOCAL_MACHINE\SOFTWARE\Solvusoft\Tray
- ShowCommonTray = "ShowCommonTray"
HKEY_LOCAL_MACHINE\SOFTWARE\Solvusoft\Tray
- trayinfo = "TKTRAYINFO-10019"
HKEY_LOCAL_MACHINE\SOFTWARE\Solvusoft
- TrayPath = "%Program Files%\Solvusoft\Tray\SolvusoftTray.exe"
HKEY_LOCAL_MACHINE\SOFTWARE\Solvusoft\MachineId
- TOOLKIT = "1"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DriverDoc
- DisplayVersion = "1.8.0"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DriverDoc
- DisplayName = "DriverDoc"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DriverDoc
- UninstallString = ""%Program Files%\Solvusoft\DriverDoc\Uninstall.exe" Remove SHORT_UNINSTALL=1"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DriverDoc
- Contact = ""
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DriverDoc
- EstimatedSize = 0"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DriverDoc
- HelpTelephone = ""
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DriverDoc
- ProductID = "{ID}"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DriverDoc
- en_US_UK = "1"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DriverDoc
- DisplayIcon = "%Program Files%\Solvusoft\DriverDoc\DriverDoc.exe"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DriverDoc
- HelpLink = http://www.{BLOCKED}oft.com/"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DriverDoc
- Readme = "%Program Files%\Solvusoft\DriverDoc\Documents\EULA.rtf"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DriverDoc
- URLInfoAbout = "http://www.{BLOCKED}oft.com/"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DriverDoc
- URLUpdateInfo = http://www.{BLOCKED}oft.com/"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DriverDoc
- VersionMinor = "1"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DriverDoc
- VersionMajor = "1"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DriverDoc
- InstallerLanguage = "1033"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DriverDoc
- InstallLocation = "%Program Files%\Solvusoft\"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DriverDoc
- InstallSource = "%All Users Profile%\Solvusoft\DriverDoc\InstallCache\{Hex Values}\"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DriverDoc
- NoModify = "1"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DriverDoc
- NoRepair = "1"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DriverDoc
- Product Code = {Hex Values}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DriverDoc
- Publisher = "Solvusoft Corporation"

Other Details

This Potentially Unwanted Application connects to the following possibly malicious URL:

http://ws.{BLOCKED}hive.com/driverservice.asmx

SOLUTION

Minimum Scan Engine: 9.850

SSAPI PATTERN File: 2.139.00

SSAPI PATTERN Date: 17 Jan 2019

Step 1

Before doing any scans, Windows 7, Windows 8, Windows 8.1, and Windows 10 users must disable System Restore to allow full scanning of their computers.

Step 2

Note that not all files, folders, and registry keys and entries are installed on your computer during this malware's/spyware's/grayware's execution. This may be due to incomplete installation or other operating system conditions. If you do not find the same files/folders/registry information, please proceed to the next step.

Step 3

Identify and terminate files detected as PUA.Win32.DriverDoc.A

[ Learn More ]

Windows Task Manager may not display all running processes. In this case, please use a third-party process viewer, preferably Process Explorer, to terminate the malware/grayware/spyware file. You may download the said tool here.
If the detected file is displayed in either Windows Task Manager or Process Explorer but you cannot delete it, restart your computer in safe mode. To do this, refer to this link for the complete steps.
If the detected file is not displayed in either Windows Task Manager or Process Explorer, continue doing the next steps.

Step 4

Remove PUA.Win32.DriverDoc.A by using its own Uninstall option

[ Learn More ]

To uninstall the grayware process

Step 5

Scan your computer with your Trend Micro product to delete files detected as PUA.Win32.DriverDoc.A. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check the following Trend Micro Support pages for more information:

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PUA.Win32.DriverDoc.A

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