HKTL_PRODUCTKEY
Windows 2000, Windows Server 2003, Windows XP (32-bit, 64-bit), Windows Vista (32-bit, 64-bit), Windows 7 (32-bit, 64-bit)
Threat Type: Hacking Tool
Destructiveness: No
Encrypted:
In the wild: Yes
OVERVIEW
This hacking tool may arrive bundled with malware packages as a malware component. It may be manually installed by a user.
It requires its main component to successfully perform its intended routine.
TECHNICAL DETAILS
Arrival Details
This hacking tool may arrive bundled with malware packages as a malware component.
It may be manually installed by a user.
Other Details
This hacking tool requires its main component to successfully perform its intended routine.
NOTES:
This hacking tool may be use to retrieve product keys of several packages installed on the system.
SOLUTION
Step 1
Identify and terminate files detected as HKTL_PRODUCTKEY
- Windows Task Manager may not display all running processes. In this case, please use a third-party process viewer, preferably Process Explorer, to terminate the malware/grayware/spyware file. You may download the said tool here.
- If the detected file is displayed in either Windows Task Manager or Process Explorer but you cannot delete it, restart your computer in safe mode. To do this, refer to this link for the complete steps.
- If the detected file is not displayed in either Windows Task Manager or Process Explorer, continue doing the next steps.
Step 2
Before doing any scans, Windows XP, Windows Vista, and Windows 7 users must disable System Restore to allow full scanning of their computers.
Step 3
Scan your computer with your Trend Micro product to delete files detected as HKTL_PRODUCTKEY. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.
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