Analysis by: Michael Cabel

ALIASES:

Microsoft : PWS:Win32/Zbot.gen!Y; Kaspersky: Trojan-Spy.Win32.Zbot.attd

 PLATFORM:

Windows 2000, XP, Server 2003

 OVERALL RISK RATING:
 REPORTED INFECTION:
 SYSTEM IMPACT RATING:
 INFORMATION EXPOSURE:

  • Threat Type: Spyware

  • Destructiveness: No

  • Encrypted: Yes

  • In the wild: Yes

  OVERVIEW

This spyware may be dropped by other malware. It may be unknowingly downloaded by a user while visiting malicious websites.

It creates folders where it drops its files.

It modifies the Internet Explorer Zone Settings.

It attempts to steal sensitive online banking information, such as user names and passwords. This routine risks the exposure of the user's account information, which may then lead to the unauthorized use of the stolen data. It attempts to steal information, such as user names and passwords, used when logging into certain banking or finance-related websites.

  TECHNICAL DETAILS

File Size: 128,000 bytes
File Type: PE
Memory Resident: Yes
Initial Samples Received Date: 17 Nov 2010

Arrival Details

This spyware may be dropped by other malware.

It may be unknowingly downloaded by a user while visiting malicious websites.

It may be downloaded from the following remote sites:

  • http://188.95.159.128/tmp/update_4812648.exe

Installation

This spyware drops the following files:

  • %Application Data%\{random1}\{random}.exe - copy of itself
  • %Application Data%\{random2}\{random}.{3 random alpha character extension name} - encrypted file

(Note: %Application Data% is the current user's Application Data folder, which is usually C:\Windows\Profiles\{user name}\Application Data on Windows 98 and ME, C:\WINNT\Profiles\{user name}\Application Data on Windows NT, and C:\Documents and Settings\{user name}\Local Settings\Application Data on Windows 2000, XP, and Server 2003.)

It is injected into the following processes running in memory:

  • ctfmon.exe
  • dwm.exe
  • explorer.exe
  • rdpclip.exe
  • taskeng.exe
  • taskhost.exe
  • wscntfy.exe

Autostart Technique

This spyware adds the following registry entries to enable its automatic execution at every system startup:

HKEY_CURRENT_USER\Software\Microsoft\
Windows\CurrentVersion\Run
{GUID} = {malware path and file name}

Other System Modifications

This spyware adds the following registry entries as part of its installation routine:

HKEY_CURRENT_USER\Software\Microsoft\
Internet Explorer\Privacy
CleanCookies = 0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\
Services\SharedAccess\Parameters\
FirewallPolicy\StandardProfile\AuthorizedApplications\
List
%Windows%\EXPLORER.EXE = %Windows%\EXPLORER.EXE:*:Enabled:Windows Explorer

Web Browser Home Page and Search Page Modification

This spyware modifies the Internet Explorer Zone Settings.

Information Theft

This spyware monitors the Internet Explorer (IE) activities of the affected system, specifically the address bar or title bar. It recreates a legitimate website with a spoofed login page if a user visits banking sites with the following strings in the address bar or title bar:

  • *.americanexpress.com/myca/acctsumm/us/*
  • *.bankofamerica.com/*
  • *.ebay.com/*eBayISAPI.dll?*
  • *.marinefederalhb.org/*
  • */CapitalOne_Consumer/*
  • */my.ebay.com/*CurrentPage=MyeBayPersonalInfo*
  • *azstcu.org*
  • *bankofamerica.com*
  • *bankofinternet.com*
  • *citibank.com*
  • *countrywide.com/*myCountrywide.aspx*
  • *southvalleybank.net*
  • *nassaued.org*
  • *navyfcu.*
  • */nubi/*
  • *dcu.com*
  • *firstib.com*
  • *gemoney.com*
  • *huntington.com*
  • *onlinebanking.capitalone.com*
  • *onlinesefcu.com*
  • *scotiaonline.scotiabank.com/online/start.jsp*
  • *sitekey.bankofamerica.com*
  • *sso.uboc.com/obc/forms/password*
  • *ufcu.org*
  • *usaa.com*
  • *vancity.com*
  • *websteronline.com*
  • *www3.citizensbankonline.com/efs/servlet/efs/default.jsp
  • @*//www.svbconnect.com/security/challengeVerify.do
  • @hiring.monster.com*
  • @https://secure.ingdirect.com/myaccount/INGDirect.html?command=displayCustomerAuthenticate*
  • @libertyreserve.com*
  • http://fbtonline.com/home/
  • http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback&*
  • http://sccu.com/*
  • http://www.ncsecu.org/*
  • https://*.alaskausa.org/*
  • https://*.ebanking-services.com/nubi/StrongAuth/SignInContinue_Register.aspx
  • https://*.libertyreserve.com/en/customer/login2/choice/*
  • https://*.scottrade.com/*
  • https://*.tdbank.com/*/AccountPortfolio.aspx
  • https://*.tdcanadatrust.com/*FinancialSummaryServlet*
  • https://*/IBWS/checkUser.do
  • https://*dcu.com*
  • https://*paypal.com/cgi-bin/webscr?cmd=_login-done*
  • https://*paypal.com/row/cgi-bin/webscr?cmd=_profile-address*
  • https://*treasury.pncbank.com/*/login.ht
  • https://*ulsterbankanytimebanking.*/login.aspx*
  • https://*wachovia.com*
  • https://alltimetreasury.pacificcapitalbank.com/TekPortfolio/servlet/TB_UI_Controller*
  • https://banking.calbanktrust.com/iLogin.jsp
  • https://businessonline.tdbank.com/CorporateBankingWeb/Core/Login.aspx*
  • https://cardsonline-consumer.com/RBSG_Consumer/VerifyLogin.do
  • https://cashmanagement.firstambank.com/iBank/cmserver/loginforwardtourl.cfm
  • https://cashmanagement.firstambank.com/iBank/cmserver/verify.cfm
  • https://cashmgt.firsttennessee.biz/WebID/IISWebAgentIF.dll
  • https://cashmgt.firsttennessee.biz/cb/servlet/cb/login.jsp
  • https://cbs.firstcitizens.com/cb/servlet/cb/loginfcbnc.jsp
  • https://chaseonline.chase.com/*ogon.aspx*
  • https://chaseonline.chase.com/MyAccounts.aspx
  • https://client.schwab.com/Accounts/Summary/Summary.aspx
  • https://cm.firstbankpr.com/cashplus/
  • https://cm.netteller.com/login*/Authentication/Views/LoginCM.aspx
  • https://commerceconnections.commercebank.com/ibank/cmserver/welcome/default/verify.cfm
  • https://contracostafcu.onlineaccounts.org/HBNet/accountinfo/balances.aspx?*
  • https://contracostafcu.onlineaccounts.org/HBNet/options/SecurityAuthentication.aspx*
  • https://contracostafcu.onlineaccounts.org/HBNet/options/SecurityAuthentication.aspx?*
  • https://cuonline.kemba.org/kemba/hbnet/accountinfo/balances.aspx*
  • https://cuonline.kemba.org/kemba/hbnet/accountinfo/balances.aspx?*
  • https://cuonline.kemba.org/kemba/hbnet/options/SecurityAuthentication.aspx*
  • https://cuonline.kemba.org/kemba/hbnet/options/SecurityAuthentication.aspx?*
  • https://e-access.compassbank.com/bbw/cmserver/welcome/default/verify.cfm
  • https://ffce.webcashmgmt.com/wcmfd/wcmpw/CustomerLogin
  • https://goldleafach.com/ach/Login.aspx*
  • https://ibank.scnb.com/inets/Login.cfm
  • https://internetbanking.unfcu.org/*
  • https://internetbanking.unfcu.org/*/sbuser/*
  • https://investing.schwab.com/trading/start
  • https://ktt.key.com/ktt/cmd/logon
  • https://lakecitybank.webcashmgmt.com/wcmfd/wcmpw/CustomerLogin
  • https://login.fidelity.com/* h  *ncsecu.org*
  • https://militarybankonline.bankofamerica.com/efs/servlet/militaryonline/index.jsp
  • https://militarybankonline.bankofamerica.com/efs/servlet/militaryonline/security-password-challengejtf.jsp
  • https://myib.firstmerchants.com/fi3039a_auth/sbuser/slogon
  • https://online.citibank.com/*
  • https://online.wellsfargo.com/*
  • https://online.wellsfargo.com/das/cgi-bin/session.cgi*
  • https://onlineaccess.ncsecu.org/login.aspx
  • https://onlinebanking*.wachovia.com/myAccounts.aspx?referrer=authService*
  • https://onlinebanking.nationalcity.com/*/AccountList.aspx
  • https://onlinebanking.nationalcity.com/OLB/secure/AccountList.aspx
  • https://onlineservices.ubs.com/olsauth/ex/pbl/ubso/pl
  • https://onlinetreasurymanager.suntrust.com/ibswebsuntrust/cmserver/welcome/default/verify.cfm
  • https://secure.ally.com/allyWebClient/accountList.do
  • https://secure.ally.com/allyWebClient/authChallenges.do
  • https://secure.ally.com/allyWebClient/login.do
  • https://secure.fundsxpress.com/piles/fxweb.pile/custom_login?template=login&no_top_url=1&iid=ABMWI
  • https://secure.ingdirect.com/myaccount/INGDirect.html
  • https://secure.ingdirect.com/myaccount/InitialINGDirect.html*
  • https://tinkerhb.tinkerfcu.org/TinkerHB/HBNet/accountinfo/balances.aspx*
  • https://tinkerhb.tinkerfcu.org/TinkerHB/HBNet/options/SecurityAuthentication.aspx*
  • https://tinkerhb.tinkerfcu.org/TinkerHB/HBNet/options/SecurityAuthentication.aspx?*
  • https://trading.scottrade.com/home/default.aspx
  • https://trading.scottrade.com/home/default.aspx*
  • https://web.da-us.citibank.com/*BS_Id=MemberHomepage*
  • https://web3.secureinternetbank.com/ebc_ebc1961/ebc1961.asp*
  • https://webexpress.tdbanknorth.com/wcmfd/wcmpw/CustomerLogin
  • https://www#.citizensbankonline.com/*/index-wait.jsp
  • https://www#.usbank.com/internetBanking/LoginRouter
  • https://www.53.com/*
  • https://www.53.com/wps/portal/cblogin
  • https://www.accessmycardonline.com/RBS_Consumer/*
  • https://www.accountonline.com/*
  • https://www.alertpay.com/AccountOverview.aspx*
  • https://www.americansavingsnj2.com/onlineserv/CM/
  • https://www.arizonastatecu.org/*
  • https://www.arizonastatecu.org/onlineserv/HB/Summary.cgi*
  • https://www.arizonastatecu.org/onlineserv/HB/UserOptions.cgi?runmode=ForgottenPassword
  • https://www.bankoffortbendonline.com/onlineserv/CM*
  • https://www.bankunitedbusinessexpress.blilk.com/Core/Authentication/MFAUsername.aspx
  • https://www.bbvacompass.com/contact/
  • https://www.businesse-cashmanager.web-access.com/natpenn/cgi-bin/welcome.cgi
  • https://www.cashu.com/CLogin/welcome
  • https://www.cashu.com/CLogin/welcome
  • https://www.columbiabankonline.com/onlineserv/CM/
  • https://www.eastwestbankhb.com/onlineserv/CM/*
  • https://www.ecathay.com/onlineserv/CM/
  • https://www.independentcm.com/onlineserv/CM/
  • https://www.isbnj.com/home/home
  • https://www.isbnj.com/onlineserv/CM/
  • https://www.libertyreserve.com/EN/customer/account*
  • https://www.mafcu.org/*
  • https://www.mafcu.org/onlineserv/HB/Summary.cgi*
  • https://www.mafcu.org/onlineserv/HB/UserOptions.cgi?runmode=ForgottenPassword*
  • https://www.marinefederalhb.org/*
  • https://www.marinefederalhb.org/onlineserv/HB/Summary.cgi*
  • https://www.marinefederalhb.org/onlineserv/HB/UserOptions.cgi?runmode=ForgottenPassword
  • https://www.moneybookers.com/app/my_account.pl
  • https://www.nationalcity.com/consultnc/
  • https://www.netspend.com/
  • https://www.netspend.com/account/authenticate*
  • https://www.netteller.com/*/hbMain.cfm*
  • https://www.onlinefpcu.org/HBNet/accountinfo/balances.aspx*
  • https://www.onlinefpcu.org/HBNet/accountinfo/balances.aspx?*
  • https://www.onlinefpcu.org/HBNet/options/SecurityAuthentication.aspx*
  • https://www.onlinefpcu.org/HBNet/options/SecurityAuthentication.aspx?*
  • https://www.onlinesefcu.com/*
  • https://www.onlinesefcu.com/onlineserv/HB/Summary.cgi*
  • https://www.onlinesefcu.com/onlineserv/HB/UserOptions.cgi?runmode=ForgottenPassword
  • https://www.paypal.com/*
  • https://www.paypal.com/*/webscr?cmd=_account
  • https://www.paypal.com/*/webscr?cmd=_login-done*
  • https://www.securechemicalbankmi.com/onlineserv/CM/
  • https://www.skagitonlinebanking.com/onlineserv/CM/
  • https://www.sterlingwires.com/
  • https://www.sunnb.blilk.com/Core/Authentication/MFAUsername.aspx
  • https://www.sunnbnj.com/onlineserv/HB/*
  • https://www.sunnbnj.com/onlineserv/HB/Summary.cgi*
  • https://www.sunnbnj.com/onlineserv/HB/UserOptions.cgi?runmode=ForgottenPassword
  • https://www.suntrust.com/*
  • https://www.suntrust.com/portal/server.pt*parentname=Login*
  • https://www.svbconnect.com/security/integratedLoginAuth.do
  • https://www.thriventbankonline.com/*
  • https://www.thriventbankonline.com/onlineserv/HB/Signon.cgi
  • https://www.thriventbankonline.com/onlineserv/HB/Summary.cgi*
  • https://www.thriventbankonline.com/onlineserv/HB/UserOptions.cgi?runmode=ForgottenPassword*
  • https://www.towerfcu.org/onlineserv/HB/HomeBanking.cgi
  • https://www.towerfcu.org/onlineserv/HB/Summary.cgi
  • https://www.towerfcu.org/onlineserv/HB/UserOptions.cgi?runmode=ForgottenPassword
  • https://www.treasurypathways.com/pub/html/pt/RSApm/loginID.html
  • https://www.us.hsbc.com/*
  • https://www.usaa.com/*
  • https://www.usaa.com/inet/ent_logon/*
  • https://www.whitneybank.web-access.com/whitney/cgi-bin/welcome.cgi
  • https://www8.comerica.com/cma/portal/mybusinessconnect
  • https://www8.comerica.com/out.html
  • https://wwws.ameritrade.com/cgi-bin/apps/Main
  • https://wwws.ameritrade.com/cgi-bin/apps/u/Home

It attempts to steal sensitive online banking information, such as user names and passwords. This routine risks the exposure of the user's account information, which may then lead to the unauthorized use of the stolen data.

It accesses the following site to download its configuration file:

  • http://contentserver001.info/images/img_1582.jpg
  • http://188.95.159.128/images/img_1582.jpg

The downloaded file contains information where the malware can download an updated copy of itself, and where to send its stolen data.

It attempts to steal information from the following banks and/or other financial institutions:

  • Alertpay
  • American Express
  • Ameritrade
  • Arizona State Credit Union
  • Bank of America
  • Bank of FortBend
  • California Bank & Trust
  • Capital One
  • Cathay Bank
  • Chase
  • Chemical Bank
  • Citibank
  • Citizens
  • Columbia Bank Online
  • Comerica
  • Commerce Bank
  • Compass Bank
  • Contra Costa Federal Credit Union
  • East West Bank
  • Ebay
  • Fifth Third
  • First American Bank
  • First Bank and Trust
  • First Citizens Bank
  • First Tennessee
  • HSBC
  • ING Direct
  • Investors Savings Bank
  • KEMBA Financial Credit Union
  • Key Total Treasury
  • Liberty Reserve
  • Marine Federal Credit Union
  • Mid-Atlantic Federal Credit Union
  • Moneybookers
  • National City
  • NetTeller
  • PNC
  • Pacific Capital Bank
  • PayPal
  • RBS
  • SEFCU
  • Schwab
  • Scottrade
  • Silicon Valley Bank
  • Skagit State Bank
  • State Employees' Credit Union
  • Suffolk County National Bank
  • Suntrust
  • TD Bank
  • TD Canada Trust
  • Tower Federal Credit Union
  • US Bank
  • USAA
  • Union Bank of California
  • United Nations Federal Credit Union
  • Wachovia
  • Wells Fargo

Drop Points

Stolen information is uploaded to the following websites:

  • http://contentserver001.info/forum/profile.php

Variant Information

This spyware has the following MD5 hashes:

  • b58fcee9bcb86d023f998f481e82fd38

It has the following SHA1 hashes:

  • d71cab9e9916b05787565d9d32fa41c0736efc12

  SOLUTION

Minimum Scan Engine: 8.900
VSAPI PATTERN File: 7.628.09
VSAPI PATTERN Date: 17 Nov 2010
VSAPI PATTERN Date: 11/17/2010 12:00:00 AM

Step 1

For Windows XP and Windows Server 2003 users, before doing any scans, please make sure you disable System Restore to allow full scanning of your computer.

Step 2

Scan your computer with your Trend Micro product and note files detected as TSPY_ZBOT.XXP

Step 3

Restart in Safe Mode

[ Learn More ]

Step 4

Delete this registry value

[ Learn More ]

Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.

  • In HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Privacy
    • CleanCookies = 0
  • In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
    • {GUID} = {malware path and file name}
  • In HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List
    • %Windows%\EXPLORER.EXE = %Windows%\EXPLORER.EXE:*:Enabled:Windows Explorer

Step 5

Restart in normal mode and scan your computer with your Trend Micro product for files detected as TSPY_ZBOT.XXP. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.

Step 6

Reset Internet security settings

[ Learn More ]

Step 7

Scan your computer with your Trend Micro product to delete files detected as TSPY_ZBOT.XXP. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.


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