ADW_DOWNADMIN

April 02, 2016

PLATFORM:

Windows

OVERALL RISK RATING:

REPORTED INFECTION:

SYSTEM IMPACT RATING:

INFORMATION EXPOSURE:

Threat Type: Adware
Destructiveness: No
Encrypted:
In the wild: Yes

OVERVIEW

This adware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

TECHNICAL DETAILS

File Size: 900,576 bytes

File Type: EXE

Memory Resident: No

Initial Samples Received Date: 05 Sep 2015

Arrival Details

This adware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

Installation

This adware creates the following folders:

%User Temp%/Ng8abpBpCJyapHIMGYm
%System Root%\DOCUME~1
%System Root%\DOCUME~1\Wilbert
%User Profile%\LOCALS~1
%User Temp%/Ng8abpBpCJyapHIMGYm\apps
%User Temp%/Ng8abpBpCJyapHIMGYm\skin
%User Temp%/Ng8abpBpCJyapHIMGYm\skin/res
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets
%User Temp%/Ng8abpBpCJyapHIMGYm/0
%User Temp%/Ng8abpBpCJyapHIMGYm/1
%User Temp%/Ng8abpBpCJyapHIMGYm/137
%User Temp%/Ng8abpBpCJyapHIMGYm/141
%User Temp%/Ng8abpBpCJyapHIMGYm/145
%User Temp%/Ng8abpBpCJyapHIMGYm/149
%User Temp%/Ng8abpBpCJyapHIMGYm/153
%User Temp%/Ng8abpBpCJyapHIMGYm/157
%User Temp%/Ng8abpBpCJyapHIMGYm/161
%User Temp%/Ng8abpBpCJyapHIMGYm/165
%User Temp%/Ng8abpBpCJyapHIMGYm/169
%User Temp%/Ng8abpBpCJyapHIMGYm/171
%User Temp%/Ng8abpBpCJyapHIMGYm/215
%User Temp%/Ng8abpBpCJyapHIMGYm/241

(Note: %User Temp% is the user's temporary folder, where it usually is C:\Documents and Settings\{user name}\Local Settings\Temp on Windows 2000, Windows Server 2003, and Windows XP (32- and 64-bit); C:\Users\{user name}\AppData\Local\Temp on Windows Vista (32- and 64-bit), Windows 7 (32- and 64-bit), Windows 8 (32- and 64-bit), Windows 8.1 (32- and 64-bit), Windows Server 2008, and Windows Server 2012.. %System Root% is the Windows root folder, where it usually is C:\ on all Windows operating system versions.. %User Profile% is the current user's profile folder, which is usually C:\Documents and Settings\{user name} on Windows 2000, XP, and Server 2003, or C:\Users\{user name} on Windows Vista and 7.)

Dropping Routine

This adware drops the following files:

%User Temp%/Ng8abpBpCJyapHIMGYm\lua51.dll
%User Temp%/Ng8abpBpCJyapHIMGYm\1FjPnuMG6.dll
%User Temp%/Ng8abpBpCJyapHIMGYm\2wI1oDdsCx.dll
%User Temp%/Ng8abpBpCJyapHIMGYm/yZvWSsXxcDUukLwXNnrSdEbC90vWFf90iJ.dll
%User Temp%/Ng8abpBpCJyapHIMGYm\skin.zip
%User Temp%/Ng8abpBpCJyapHIMGYm\skin/res/common.css
%User Temp%/Ng8abpBpCJyapHIMGYm\skin/res/jquery.js
%User Temp%/Ng8abpBpCJyapHIMGYm\skin/res/knockout.js
%User Temp%/Ng8abpBpCJyapHIMGYm\skin/res/common.js
%User Temp%/Ng8abpBpCJyapHIMGYm\kLoPVvrSyZOofGUugHSsEez1.dll
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\index.html
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\options.json
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\.DS_Store
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\accept-lg.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\accept.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\back.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\cancel.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\close.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\decline.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\default_logo.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\main.css
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\next.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\progress-bar.gif
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\progress.gif
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\progressPause.gif
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\skin.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\step_bg.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\step_off.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\step_on.png
%User Temp%\Ng8abpBpCJyapHIMGYm\1\sien.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\137\arcadetwist_playthru_pcprocleaner_updateadmin_628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\141\arcadetwist_knctr_playthru_updateadmin_628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\145\arcadetwist_playthru_onesystemcare_updateadmin_628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\149\knctr_playthru_onesystemcare_updateadmin_628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\153\knctr_playthru_tidy_updateadmin_628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\157\knctr_playthru_tidy_triple_628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\161\tidynetwork_playthru_propccleaner_updateadmin_628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\165\tidy_playthru_onesystemcare_triple_628_3.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\169\onesystemcare_tidy_double628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\171\playthru_tidy_double_628_3.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\215\arcadetwist_geniusbox_onesystemcare_628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\241\wordshark_geniusbox_onesystemcare_628.mht

Other Details

This adware connects to the following possibly malicious URL:

http://service.{BLOCKED}adadmin.com/install?{random characters}
http://mirror.{BLOCKED}adnet1049.com/skins/da/06032014/megazord_skin_cancel.zip
http://service.{BLOCKED}adadmin.com/env?{random characters}
http://mirror.{BLOCKED}adnet1049.com/binstallers/BM2/sien/ipage/sien.mht
http://mirror.{BLOCKED}adnet1049.com/{random path}
http://mirror.{BLOCKED}adnet1049.com/products/BM2/combos/arcadetwist_knctr_playthru_updateadmin_628.mht
http://mirror.{BLOCKED}adnet1049.com/products/BM2/combos/knctr_playthru_onesystemcare_updateadmin_628.mht
http://mirror.{BLOCKED}adnet1049.com/products/BM2/combos/knctr_playthru_tidy_updateadmin_628.mht
http://mirror.{BLOCKED}adnet1049.com/products/BM2/combos/knctr_playthru_tidy_triple_628.mht
http://mirror.{BLOCKED}adnet1049.com/products/BM2/combos/tidy_playthru_onesystemcare_triple_628_3.mht
http://mirror.{BLOCKED}adnet1049.com/products/BM2/combos/onesystemcare_tidy_double628.mht
http://mirror.{BLOCKED}adnet1049.com/products/BM2/combos/playthru_tidy_double_628_3.mht
http://mirror.{BLOCKED}adnet1049.com/products/BM2/combos/arcadetwist_geniusbox_onesystemcare_628.mht
http://mirror.{BLOCKED}adnet1049.com/products/BM2/combos/wordshark_geniusbox_onesystemcare_628.mht
{BLOCKED}63.138
{BLOCKED}5.14.91

This report is generated via an automated analysis system.

SOLUTION

Minimum Scan Engine: 9.750

Step 1

Before doing any scans, Windows XP, Windows Vista, and Windows 7 users must disable System Restore to allow full scanning of their computers.

Step 2

Search and delete these components

[ Learn More ]

There may be some components that are hidden. Please make sure you check the Search Hidden Files and Folders checkbox in the "More advanced options" option to include all hidden files and folders in the search result.

%User Temp%/Ng8abpBpCJyapHIMGYm\lua51.dll
%User Temp%/Ng8abpBpCJyapHIMGYm\1FjPnuMG6.dll
%User Temp%/Ng8abpBpCJyapHIMGYm\2wI1oDdsCx.dll
%User Temp%/Ng8abpBpCJyapHIMGYm/yZvWSsXxcDUukLwXNnrSdEbC90vWFf90iJ.dll
%User Temp%/Ng8abpBpCJyapHIMGYm\skin.zip
%User Temp%/Ng8abpBpCJyapHIMGYm\skin/res/common.css
%User Temp%/Ng8abpBpCJyapHIMGYm\skin/res/jquery.js
%User Temp%/Ng8abpBpCJyapHIMGYm\skin/res/knockout.js
%User Temp%/Ng8abpBpCJyapHIMGYm\skin/res/common.js
%User Temp%/Ng8abpBpCJyapHIMGYm\kLoPVvrSyZOofGUugHSsEez1.dll
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\index.html
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\options.json
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\.DS_Store
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\accept-lg.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\accept.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\back.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\cancel.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\close.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\decline.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\default_logo.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\main.css
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\next.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\progress-bar.gif
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\progress.gif
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\progressPause.gif
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\skin.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\step_bg.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\step_off.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\step_on.png
%User Temp%\Ng8abpBpCJyapHIMGYm\1\sien.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\137\arcadetwist_playthru_pcprocleaner_updateadmin_628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\141\arcadetwist_knctr_playthru_updateadmin_628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\145\arcadetwist_playthru_onesystemcare_updateadmin_628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\149\knctr_playthru_onesystemcare_updateadmin_628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\153\knctr_playthru_tidy_updateadmin_628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\157\knctr_playthru_tidy_triple_628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\161\tidynetwork_playthru_propccleaner_updateadmin_628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\165\tidy_playthru_onesystemcare_triple_628_3.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\169\onesystemcare_tidy_double628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\171\playthru_tidy_double_628_3.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\215\arcadetwist_geniusbox_onesystemcare_628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\241\wordshark_geniusbox_onesystemcare_628.mht

To manually delete a malware/grayware file from an affected system:

• For Windows 2000, Windows XP, and Windows Server 2003:

Right-click Start then click Search....
In the File name* input box, type the following:
%User Temp%/Ng8abpBpCJyapHIMGYm\lua51.dll
%User Temp%/Ng8abpBpCJyapHIMGYm\1FjPnuMG6.dll
%User Temp%/Ng8abpBpCJyapHIMGYm\2wI1oDdsCx.dll
%User Temp%/Ng8abpBpCJyapHIMGYm/yZvWSsXxcDUukLwXNnrSdEbC90vWFf90iJ.dll
%User Temp%/Ng8abpBpCJyapHIMGYm\skin.zip
%User Temp%/Ng8abpBpCJyapHIMGYm\skin/res/common.css
%User Temp%/Ng8abpBpCJyapHIMGYm\skin/res/jquery.js
%User Temp%/Ng8abpBpCJyapHIMGYm\skin/res/knockout.js
%User Temp%/Ng8abpBpCJyapHIMGYm\skin/res/common.js
%User Temp%/Ng8abpBpCJyapHIMGYm\kLoPVvrSyZOofGUugHSsEez1.dll
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\index.html
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\options.json
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\.DS_Store
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\accept-lg.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\accept.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\back.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\cancel.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\close.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\decline.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\default_logo.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\main.css
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\next.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\progress-bar.gif
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\progress.gif
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\progressPause.gif
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\skin.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\step_bg.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\step_off.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\step_on.png
%User Temp%\Ng8abpBpCJyapHIMGYm\1\sien.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\137\arcadetwist_playthru_pcprocleaner_updateadmin_628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\141\arcadetwist_knctr_playthru_updateadmin_628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\145\arcadetwist_playthru_onesystemcare_updateadmin_628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\149\knctr_playthru_onesystemcare_updateadmin_628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\153\knctr_playthru_tidy_updateadmin_628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\157\knctr_playthru_tidy_triple_628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\161\tidynetwork_playthru_propccleaner_updateadmin_628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\165\tidy_playthru_onesystemcare_triple_628_3.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\169\onesystemcare_tidy_double628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\171\playthru_tidy_double_628_3.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\215\arcadetwist_geniusbox_onesystemcare_628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\241\wordshark_geniusbox_onesystemcare_628.mht
In the Look In drop-down list, select My Computer then press Enter.
Once located, select the file then press SHIFT+DELETE to delete it.
*Note: The file name input box title varies depending on the Windows version (e.g. Search for files or folders named or All or part of the file name.).

• For Windows Vista, Windows 7, Windows Server 2008, Windows 8, Windows 8.1, and Windows Server 2012:

Open a Windows Explorer window.
- For Windows Vista, 7, and Server 2008 users, click Start>Computer.
- For Windows 8, 8.1, and Server 2012 users, right-click on the lower left corner of the screen,then click File Explorer.
In the Search Computer/This PC input box, type:
%User Temp%/Ng8abpBpCJyapHIMGYm\lua51.dll
%User Temp%/Ng8abpBpCJyapHIMGYm\1FjPnuMG6.dll
%User Temp%/Ng8abpBpCJyapHIMGYm\2wI1oDdsCx.dll
%User Temp%/Ng8abpBpCJyapHIMGYm/yZvWSsXxcDUukLwXNnrSdEbC90vWFf90iJ.dll
%User Temp%/Ng8abpBpCJyapHIMGYm\skin.zip
%User Temp%/Ng8abpBpCJyapHIMGYm\skin/res/common.css
%User Temp%/Ng8abpBpCJyapHIMGYm\skin/res/jquery.js
%User Temp%/Ng8abpBpCJyapHIMGYm\skin/res/knockout.js
%User Temp%/Ng8abpBpCJyapHIMGYm\skin/res/common.js
%User Temp%/Ng8abpBpCJyapHIMGYm\kLoPVvrSyZOofGUugHSsEez1.dll
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\index.html
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\options.json
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\.DS_Store
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\accept-lg.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\accept.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\back.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\cancel.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\close.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\decline.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\default_logo.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\main.css
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\next.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\progress-bar.gif
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\progress.gif
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\progressPause.gif
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\skin.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\step_bg.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\step_off.png
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets\step_on.png
%User Temp%\Ng8abpBpCJyapHIMGYm\1\sien.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\137\arcadetwist_playthru_pcprocleaner_updateadmin_628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\141\arcadetwist_knctr_playthru_updateadmin_628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\145\arcadetwist_playthru_onesystemcare_updateadmin_628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\149\knctr_playthru_onesystemcare_updateadmin_628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\153\knctr_playthru_tidy_updateadmin_628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\157\knctr_playthru_tidy_triple_628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\161\tidynetwork_playthru_propccleaner_updateadmin_628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\165\tidy_playthru_onesystemcare_triple_628_3.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\169\onesystemcare_tidy_double628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\171\playthru_tidy_double_628_3.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\215\arcadetwist_geniusbox_onesystemcare_628.mht
%User Temp%\Ng8abpBpCJyapHIMGYm\241\wordshark_geniusbox_onesystemcare_628.mht
Once located, select the file then press SHIFT+DELETE to delete it.
*Note: Read the following Microsoft page if these steps do not work on Windows 7.

Step 3

Search and delete these folders

[ Learn More ]

Please make sure you check the Search Hidden Files and Folders checkbox in the More advanced options option to include all hidden folders in the search result.

%User Temp%/Ng8abpBpCJyapHIMGYm
%System Root%\DOCUME~1
%System Root%\DOCUME~1\Wilbert
%User Profile%\LOCALS~1
%User Temp%/Ng8abpBpCJyapHIMGYm\apps
%User Temp%/Ng8abpBpCJyapHIMGYm\skin
%User Temp%/Ng8abpBpCJyapHIMGYm\skin/res
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets
%User Temp%/Ng8abpBpCJyapHIMGYm/0
%User Temp%/Ng8abpBpCJyapHIMGYm/1
%User Temp%/Ng8abpBpCJyapHIMGYm/137
%User Temp%/Ng8abpBpCJyapHIMGYm/141
%User Temp%/Ng8abpBpCJyapHIMGYm/145
%User Temp%/Ng8abpBpCJyapHIMGYm/149
%User Temp%/Ng8abpBpCJyapHIMGYm/153
%User Temp%/Ng8abpBpCJyapHIMGYm/157
%User Temp%/Ng8abpBpCJyapHIMGYm/161
%User Temp%/Ng8abpBpCJyapHIMGYm/165
%User Temp%/Ng8abpBpCJyapHIMGYm/169
%User Temp%/Ng8abpBpCJyapHIMGYm/171
%User Temp%/Ng8abpBpCJyapHIMGYm/215
%User Temp%/Ng8abpBpCJyapHIMGYm/241

To delete malware/grayware/spyware folders:

For Windows 2000, Windows XP, and Windows Server 2003:

Right-click Start then click Search... or Find..., depending on the version of Windows you are running.
In the File name* input box, type:

%User Temp%/Ng8abpBpCJyapHIMGYm
%System Root%\DOCUME~1
%System Root%\DOCUME~1\Wilbert
%User Profile%\LOCALS~1
%User Temp%/Ng8abpBpCJyapHIMGYm\apps
%User Temp%/Ng8abpBpCJyapHIMGYm\skin
%User Temp%/Ng8abpBpCJyapHIMGYm\skin/res
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets
%User Temp%/Ng8abpBpCJyapHIMGYm/0
%User Temp%/Ng8abpBpCJyapHIMGYm/1
%User Temp%/Ng8abpBpCJyapHIMGYm/137
%User Temp%/Ng8abpBpCJyapHIMGYm/141
%User Temp%/Ng8abpBpCJyapHIMGYm/145
%User Temp%/Ng8abpBpCJyapHIMGYm/149
%User Temp%/Ng8abpBpCJyapHIMGYm/153
%User Temp%/Ng8abpBpCJyapHIMGYm/157
%User Temp%/Ng8abpBpCJyapHIMGYm/161
%User Temp%/Ng8abpBpCJyapHIMGYm/165
%User Temp%/Ng8abpBpCJyapHIMGYm/169
%User Temp%/Ng8abpBpCJyapHIMGYm/171
%User Temp%/Ng8abpBpCJyapHIMGYm/215
%User Temp%/Ng8abpBpCJyapHIMGYm/241
In the Look In drop-down list, select My Computer, then press Enter.
Once located, select the folder then press SHIFT+DELETE to permanently delete the folder.
Repeat steps 2 to 4 for the remaining folders: %User Temp%/Ng8abpBpCJyapHIMGYm
%System Root%\DOCUME~1
%System Root%\DOCUME~1\Wilbert
%User Profile%\LOCALS~1
%User Temp%/Ng8abpBpCJyapHIMGYm\apps
%User Temp%/Ng8abpBpCJyapHIMGYm\skin
%User Temp%/Ng8abpBpCJyapHIMGYm\skin/res
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets
%User Temp%/Ng8abpBpCJyapHIMGYm/0
%User Temp%/Ng8abpBpCJyapHIMGYm/1
%User Temp%/Ng8abpBpCJyapHIMGYm/137
%User Temp%/Ng8abpBpCJyapHIMGYm/141
%User Temp%/Ng8abpBpCJyapHIMGYm/145
%User Temp%/Ng8abpBpCJyapHIMGYm/149
%User Temp%/Ng8abpBpCJyapHIMGYm/153
%User Temp%/Ng8abpBpCJyapHIMGYm/157
%User Temp%/Ng8abpBpCJyapHIMGYm/161
%User Temp%/Ng8abpBpCJyapHIMGYm/165
%User Temp%/Ng8abpBpCJyapHIMGYm/169
%User Temp%/Ng8abpBpCJyapHIMGYm/171
%User Temp%/Ng8abpBpCJyapHIMGYm/215
%User Temp%/Ng8abpBpCJyapHIMGYm/241

*Note: The file name input box title varies depending on the Windows version (e.g. Search for files or folders named or All or part of the file name.).

For Windows Vista, Windows 7, Windows Server 2008, Windows 8, Windows 8.1, and Windows Server 2012:

Open a Windows Explorer window.
- For Windows Vista, 7, and Server 2008 users, click Start>Computer.
- For Windows 8, 8.1, and Server 2012 users, right-click on the lower left corner of the screen, then click File Explorer.
In the Search Computer/This PC input box, type:
%User Temp%/Ng8abpBpCJyapHIMGYm
%System Root%\DOCUME~1
%System Root%\DOCUME~1\Wilbert
%User Profile%\LOCALS~1
%User Temp%/Ng8abpBpCJyapHIMGYm\apps
%User Temp%/Ng8abpBpCJyapHIMGYm\skin
%User Temp%/Ng8abpBpCJyapHIMGYm\skin/res
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets
%User Temp%/Ng8abpBpCJyapHIMGYm/0
%User Temp%/Ng8abpBpCJyapHIMGYm/1
%User Temp%/Ng8abpBpCJyapHIMGYm/137
%User Temp%/Ng8abpBpCJyapHIMGYm/141
%User Temp%/Ng8abpBpCJyapHIMGYm/145
%User Temp%/Ng8abpBpCJyapHIMGYm/149
%User Temp%/Ng8abpBpCJyapHIMGYm/153
%User Temp%/Ng8abpBpCJyapHIMGYm/157
%User Temp%/Ng8abpBpCJyapHIMGYm/161
%User Temp%/Ng8abpBpCJyapHIMGYm/165
%User Temp%/Ng8abpBpCJyapHIMGYm/169
%User Temp%/Ng8abpBpCJyapHIMGYm/171
%User Temp%/Ng8abpBpCJyapHIMGYm/215
%User Temp%/Ng8abpBpCJyapHIMGYm/241
Once located, select the file then press SHIFT+DELETE to permanently delete the folder.
Repeat steps 2-3 for the remaining folders: %User Temp%/Ng8abpBpCJyapHIMGYm
%System Root%\DOCUME~1
%System Root%\DOCUME~1\Wilbert
%User Profile%\LOCALS~1
%User Temp%/Ng8abpBpCJyapHIMGYm\apps
%User Temp%/Ng8abpBpCJyapHIMGYm\skin
%User Temp%/Ng8abpBpCJyapHIMGYm\skin/res
%User Temp%/Ng8abpBpCJyapHIMGYm\skin\assets
%User Temp%/Ng8abpBpCJyapHIMGYm/0
%User Temp%/Ng8abpBpCJyapHIMGYm/1
%User Temp%/Ng8abpBpCJyapHIMGYm/137
%User Temp%/Ng8abpBpCJyapHIMGYm/141
%User Temp%/Ng8abpBpCJyapHIMGYm/145
%User Temp%/Ng8abpBpCJyapHIMGYm/149
%User Temp%/Ng8abpBpCJyapHIMGYm/153
%User Temp%/Ng8abpBpCJyapHIMGYm/157
%User Temp%/Ng8abpBpCJyapHIMGYm/161
%User Temp%/Ng8abpBpCJyapHIMGYm/165
%User Temp%/Ng8abpBpCJyapHIMGYm/169
%User Temp%/Ng8abpBpCJyapHIMGYm/171
%User Temp%/Ng8abpBpCJyapHIMGYm/215
%User Temp%/Ng8abpBpCJyapHIMGYm/241

*Note: Read the following Microsoft page if these steps do not work on Windows 7.

Step 4

Scan your computer with your Trend Micro product to delete files detected as ADW_DOWNADMIN. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.

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