Arrival Details
This Trojan arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.
Installation
This Trojan drops the following copies of itself into the affected system:
- %User Temp%\{random characters}.exe
(Note: %User Temp% is the user's temporary folder, where it usually is C:\Documents and Settings\{user name}\Local Settings\Temp on Windows 2000, Windows Server 2003, and Windows XP (32- and 64-bit); C:\Users\{user name}\AppData\Local\Temp on Windows Vista (32- and 64-bit), Windows 7 (32- and 64-bit), Windows 8 (32- and 64-bit), Windows 8.1 (32- and 64-bit), Windows Server 2008, and Windows Server 2012.)
Other System Modifications
This Trojan adds the following registry entries:
HKEY_CURRENT_USER\Software\Microsoft\
Windows\CurrentVersion\Run
JavaErrorHandler = %User Temp%\{random characters}.exe
HKEY_CURRENT_USER\Software\{random characters}
ErrorCode = {hex values}
Process Termination
This Trojan terminates the following processes if found running in the affected system's memory:
- taskmgr.exe
- regedit.exe
- msconfig.exe
Web Browser Home Page and Search Page Modification
This Trojan modifies the Internet Explorer Zone Settings.
Dropping Routine
This Trojan drops the following files:
- %User Temp%\{random characters}
- %User Startup%\JavaErrorHandler.lnk - malware shortcut
- %User Temp%\__config{random numbers}.bat
(Note: %User Temp% is the user's temporary folder, where it usually is C:\Documents and Settings\{user name}\Local Settings\Temp on Windows 2000, Windows Server 2003, and Windows XP (32- and 64-bit); C:\Users\{user name}\AppData\Local\Temp on Windows Vista (32- and 64-bit), Windows 7 (32- and 64-bit), Windows 8 (32- and 64-bit), Windows 8.1 (32- and 64-bit), Windows Server 2008, and Windows Server 2012.. %User Startup% is the current user's Startup folder, which is usually C:\Documents and Settings\{user}\Start Menu\Programs\Startup on Windows 2000 and XP, and C:\Documents and Settings\{User name}\Start Menu\Programs\Startup on Windows Vista, 7, and 8.)
Information Theft
This Trojan retrieves the following information from the affected system:
- Facebook account information
- Skype account information
- LinkedIn account information
- Geolocation
- Webcam capture
- IP Address
- Username
- System Information
Other Details
This Trojan connects to the following URL(s) to get the affected system's IP address:
It connects to the following website to send and receive information:
- {BLOCKED}.{BLOCKED}.238.52
- {BLOCKED}.{BLOCKED}.175.225
- {BLOCKED}.{BLOCKED}.193.9
- {BLOCKED}.{BLOCKED}.223.34
- {BLOCKED}.{BLOCKED}.244.244
- {BLOCKED}.{BLOCKED}.40.189
- {BLOCKED}.{BLOCKED}.251.203
- {BLOCKED}.{BLOCKED}.206.212
- {BLOCKED}.{BLOCKED}.21.38
- {BLOCKED}.{BLOCKED}.0.39
It terminates itself if it detects it is being run in a virtual environment.
It does the following:
- It skips scanning filenames containing the following strings in its full path name:
- $Recycle.Bin
- AppData
- Application Data
- ApplicationData
- Boot
- cache2
- Content.IE5
- Cookies
- DriverStore
- DVD Maker
- emo_cache_v2
- Extensions
- GAC_MSIL
- Games
- GOG Games
- History.IE5
- httpcache
- INetCache
- iTunes.Resources
- lol_game_client
- Microsoft
- microsoft shared
- My Games
- Program Files
- Program Files (x86)
- ProgramData
- steamapps
- System Volume Information
- System32
- Temp
- Temporary Internet Files
- tmp
- Windows
- winnt
- WinSAT
- WinSxS
- WinWDF
- It scans filenames containing the following extensions:
- avi
- divx
- jpeg
- jpg
- mkv
- mov
- mpe
- mpeg
- mpg
- pdf
- png
- qt
- rar
- rm
- sfv
- vob
- wmv
- xvid
- zip
- It checks if the filename contains the following strings:
- 1 yo
- 1 yr
- 10 yo
- 10 yr
- 10yo
- 10yr
- 1yo
- 1yr
- 2 yo
- 2 yr
- 2yo
- 2yr
- 3 yo
- 3 yr
- 3yo
- 3yr
- 4 yo
- 4 yr
- 4yo
- 4yr
- 5 yo
- 5 yr
- 5yo
- 5yr
- 6 yo
- 6 yr
- 6yo
- 6yr
- 7 yo
- 7 yr
- 7yo
- 7yr
- 8 yo
- 8 yr
- 8yo
- 8yr
- 9 yo
- 9 yr
- 9yo
- 9yr
- abused
- alice
- aliens stars
- aliens strs
- alinag
- alone
- alyonag
- alyonar
- anastasiak
- anastasias
- anitad
- anjelikal
- annat
- annaz
- assorties
- babies
- barbie
- batman
- biyankas
- builders
- candydoll
- candydolls
- candygirl
- candygirls
- child
- children in cinema
- confidential
- daisies
- dinay
- dreams
- duchess
- elenav
- elisam
- elizabetas
- evag
- fa-
- fairyland
- fallen girls
- fallg-
- fantasy
- flash
- forbidden
- fresh
- fruit
- happy
- hawaiian breeze
- holidays
- home
- hots
- incest
- innal
- irak
- irinab
- irynam
- issue
- jasminp
- juliyar
- katerynav
- kinderkutje
- kleuterkutje
- la2
- larisah
- las-
- last
- last virgins
- laurab
- lav-
- lbs-
- lerac
- lhv-
- liliyay
- little
- lkd-
- lolita
- lsb-
- lsbar-
- lsd
- lsh-
- lsm
- ls
- ls-magazine
- lsn-
- lsv-
- lswfall
- margaritad
- mashap
- mashas
- mayal
- milav
- milenas
- monikad
- mouse
- nadyas
- nastiak
- natashac
- ninat
- oksana
- olgas
- olhad
- olyay
- pedo
- pedofilia
- pedoland
- pedophilia
- pionap
- porn
- preteen
- pthc
- ptsc
- real
- ritak
- sashad
- sashal
- sex
- sharlottas
- short skirts
- show
- siberian
- siberianm
- silviyar
- sofiyav
- sonyam
- sp_
- special set
- stars
- stunning dolls
- svetlanat
- sweet
- syuzannar
- t-
- touch it
- twins
- ufo-
- ulyanaa
- ulyanam
- underage
- valensiyas
- valentines
- valeriyal
- variety
- victoriad
- victorias
- vikaz
- violetak
- virgins
- waterfall
- young
- yulias
- yuliyaz
- zinab
- It does not encrypt files.
- It locks the desktop and displays a customized ransom note depending on the data found inside the computer.
- Facebook Account Information
- Skype Account Information
- LinkedIn Account Information
- System Information
- Geolocation
- Webcam Capture
- IP Address
- PC Name
- User Name
- Torrent files
- Files containing questionable content
- It scans for torrent files in the following locations:
- %Application Data%\uTorrent
- %Application Data%\Azureus\active
- %Application Data%\Vuze Leap\.resume
- %Application Data%\qBittorrent\BT_backup
- %Application Data%\deluge\state
- It checks the following files to retrieve user's Skype, Facebook, and LinkedIn information:
- %Application Data%\Skype\shared.xml
- %Temporary Internet Files%\Content.IE5\index.dat
- %User Profile%\Cookies\index.dat
- %User Profile%\Local Settings\History\History.IE5\index.dat
(Note: %Application Data% is the Application Data folder, where it usually is C:\Documents and Settings\{user name}\Application Data on Windows 2000, Windows Server 2003, and Windows XP (32- and 64-bit); C:\Users\{user name}\AppData\Roaming on Windows Vista (32- and 64-bit), Windows 7 (32- and 64-bit), Windows 8 (32- and 64-bit), Windows 8.1 (32- and 64-bit), Windows Server 2008, and Windows Server 2012.. %User Profile% is the current user's profile folder, which is usually C:\Documents and Settings\{user name} on Windows 2000, XP, and Server 2003, or C:\Users\{user name} on Windows Vista and 7.)
NOTES:
It displays the following message:

Step 1
Before doing any scans, Windows XP, Windows Vista, and Windows 7 users must disable System Restore to allow full scanning of their computers.
Step 2
Note that not all files, folders, and registry keys and entries are installed on your computer during this malware's/spyware's/grayware's execution. This may be due to incomplete installation or other operating system conditions. If you do not find the same files/folders/registry information, please proceed to the next step.
Step 3
Restart in Safe Mode
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To restart in Safe Mode:
• For Windows 2000 users
- Restart your computer.
- Press F8 when you see the Starting Windows bar at the bottom of the screen.
- Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.
• For Windows XP users
- Restart your computer.
- Press F8 after the Power-On Self Test (POST) routine is done. If the Windows Advanced Options menu does not appear, try restarting then pressing F8 several times when the POST screen appears.
- Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.
• For Windows Server 2003 users
- Restart your computer.
- Press F8 after Windows starts up. If the Windows Advanced Options menu does not appear, try restarting again and pressing F8 several times afterward.
- On the Windows Advanced Option menu, use the arrow keys to select Safe Mode then press Enter.
• For Windows Vista, Windows 7, and Windows Server 2008 users
- Restart your computer.
- Press F8 after the Power-On Self Test (POST) routine is done. If the Advanced Boot Options menu does not appear, try restarting and then pressing F8 several times after the POST screen is displayed.
- On the Advanced Boot Options menu, use the arrow keys to select the Safe Mode option, and then press Enter.
• For Windows 8, Windows 8.1, and Windows Server 2012 users
- Access the Charms bar by moving your mouse pointer to the upper right corner of the screen.
- Move your mouse pointer down and click Settings>Change your PC Settings.
- In the left panel, click General.
- In the right panel, scroll down to the bottom to find the Advanced startup section, then click the Restart now button and wait for the system to restart.
- In the Advanced Startup menu, click Troubleshoot>Advanced Options>Startup Settings>Restart and wait for the system to restart.
- In the Startup Settings menu, press 4 to enable safe mode.
Step 4
Delete this registry value
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Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.
- In HKEY_CURRENT_USER\Software\{random characters}
- In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- JavaErrorHandler = %User Temp%\{random characters}.exe
To delete the registry value this malware/grayware created:
- Open Registry Editor.
» For Windows 2000, Windows XP, and Windows Server 2003 users, click Start>Run, type regedit in the text box provided, and then press Enter.
» For Windows Vista, Windows 7, and Windows Server 2008 users, click the Start button, type regedit in the Search input field then press Enter.
» For Windows 8, Windows 8.1, and Windows Server 2012 users, right-click on the lower-left corner of the screen, click Run, type regedit in the text box provided, and then press Enter. - In the left panel, double-click the following:
HKEY_CURRENT_USER>Software>{random characters} - In the right panel, locate and delete the entry:
ErrorCode = {hex values} - In the left panel, double-click the following:
HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Run - In the right panel, locate and delete the entry:
JavaErrorHandler = %User Temp%\{random characters}.exe - Close Registry Editor.
Step 5
Search and delete these files
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There may be some files that are hidden. Please make sure you check the
Search Hidden Files and Folders checkbox in the "More advanced options" option to include all hidden files and folders in the search result.
- %User Temp%\{random characters}
- %User Startup%\JavaErrorHandler.lnk
- %User Temp%\__config{random numbers}.bat
To delete malware/grayware files:
For Windows 2000, Windows XP, and Windows Server 2003:
- Right-click Start then click Search....
- In the File name* input box, type
- %User Temp%\{random characters}
- %User Startup%\JavaErrorHandler.lnk
- %User Temp%\__config{random numbers}.bat
- In the Look In drop-down list, select My Computer then press Enter.
- Once located, select the file then press SHIFT+DELETE to delete it.
- Repeat the said steps for all files listed.
*Note: The file name input box title varies depending on the Windows version (e.g. Search for files or folders named or All or part of the file name.).
For Windows Vista, Windows 7, Windows Server 2008, Windows 8, Windows 8.1, and Windows Server 2012:
- Open a Windows Explorer window.
- For Windows Vista, 7, and Server 2008 users, click Start>Computer.
- For Windows 8, 8.1, and Server 2012 users, right-click on the lower left corner of the screen, then click File Explorer.
- In the Search Computer/This PC input box, type:
- %User Temp%\{random characters}
- %User Startup%\JavaErrorHandler.lnk
- %User Temp%\__config{random numbers}.bat
- Once located, select the file then press SHIFT+DELETE to delete it.
- Repeat the said steps for all files listed.
*Note: Read the following Microsoft page if these steps do not work on Windows 7.
Step 6
Reset Internet security settings
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To reset Internet security settings:
- Close all Internet browser windows.
- Open Control Panel. To do this:
• On Windows 2000
Click Start>Settings>Control Panel
• On Windows XP, Server 2003, Vista, and 7
Click Start>Control Panel - Double-click Internet Options.
- In the Internet Properties window, click the Security tab.
- For each Web content zone, click on the Default Level button to set each zone to the default setting.
- Click OK.
Step 7
Restart in normal mode and scan your computer with your Trend Micro product for files detected as RANSOM_RANSOC.A. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.
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