TSPY_ZBOT.HV
Windows 2000, Windows XP, Windows Server 2003

Threat Type: Spyware
Destructiveness: No
Encrypted:
In the wild: Yes
OVERVIEW
This spyware attempts to steal sensitive online banking information, such as user names and passwords. This routine risks the exposure of the user's account information, which may then lead to the unauthorized use of the stolen data.
TECHNICAL DETAILS
114,840 bytes
EXE
Yes
29 Mar 2011
Installation
This spyware drops the following files:
- %Application Data%\{random1}\{random}.exe - copy
- %Application Data%\{random2}\{random}.vei - nonmalicious
(Note: %Application Data% is the current user's Application Data folder, which is usually C:\Documents and Settings\{user name}\Application Data on Windows 2000, XP, and Server 2003, or C:\Users\{user name}\AppData\Roaming on Windows Vista and 7.)
It creates the following folders:
- %Application Data%\{random1}
- %Application Data%\{random2}
(Note: %Application Data% is the current user's Application Data folder, which is usually C:\Documents and Settings\{user name}\Application Data on Windows 2000, XP, and Server 2003, or C:\Users\{user name}\AppData\Roaming on Windows Vista and 7.)
It injects itself into the following processes as part of its memory residency routine:
- explorer.exe
Autostart Technique
This spyware adds the following registry entries to enable its automatic execution at every system startup:
HKEY_CURRENT_USER\Software\Microsoft\
Windows\CurrentVersion\Run
{Random CLSID} = %Application Data%\{random1}\{random}.exe
Other System Modifications
This spyware adds the following registry keys:
HKEY_CURRENT_USER\Software\Microsoft\
{random}
Information Theft
This spyware attempts to steal sensitive online banking information, such as user names and passwords. This routine risks the exposure of the user's account information, which may then lead to the unauthorized use of the stolen data.
It accesses the following site to download its configuration file:
- http://{BLOCKED}didos.in/config.bin
Other Details
This spyware did not exhibit backdoor routines during testing.
SOLUTION
8.900
7.938.01
29 Mar 2011
Step 1
Before doing any scans, Windows XP, Windows Vista, and Windows 7 users must disable System Restore to allow full scanning of their computers.
Step 2
Identify and terminate files detected as TSPY_ZBOT.HV
- Windows Task Manager may not display all running processes. In this case, please use a third-party process viewer, preferably Process Explorer, to terminate the malware/grayware/spyware file. You may download the said tool here.
- If the detected file is displayed in either Windows Task Manager or Process Explorer but you cannot delete it, restart your computer in safe mode. To do this, refer to this link for the complete steps.
- If the detected file is not displayed in either Windows Task Manager or Process Explorer, continue doing the next steps.
Step 3
Delete this registry value
Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.
- In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- {Random CLSID} = %Application Data%\{random1}\{random}.exe
- {Random CLSID} = %Application Data%\{random1}\{random}.exe
Step 4
Delete this registry key
Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.
- In HKEY_CURRENT_USER\Software\Microsoft\
- {random}
- {random}
Step 5
Search and delete this folder
- %Application Data%\{random1}
- %Application Data%\{random2}
Step 6
Scan your computer with your Trend Micro product to delete files detected as TSPY_ZBOT.HV. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.
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