INF_PALEVO.AO

To terminate the malware/grayware/spyware process:

1. Scan your computer with your Trend Micro product and take note of the name of the malware/grayware/spyware detected.
2. Open Windows Task Manager. To do this, press CTRL+SHIFT+ESC.
3. View the list of all running programs. To do this:
   • For Windows 2000, XP, Server 2003, Vista, 7 and Server 2008 users, click the Processes tab.
   • For Windows 8, 8.1 and Server 2012 users, click the Details tab.
4. In the list of running programs, locate a malware/grayware/spyware file detected earlier.
5. Select the detected files, then press either the End Task or the End Process button, depending on the version of Windows you are using.
6. Do the same for the remaining detected malware/grayware/spyware files in the list of running programs.
7. To check if the malware/grayware/spyware process has been terminated, close Task Manager, and then open it again.
8. Close Task Manager.

To identify and delete AUTORUN.INF files created:

For Windows 2000, Windows XP, and Windows Server 2003:

1. Right-click the Start button then choose Search... or Find..., depending on the version of Windows you are running.
2. In the File name* input box, type:
   AUTORUN.INF
3. In the Look in: drop-down list, select a drive, then press Enter.
4. Select the file, then open using Notepad.
5. Check if the following lines are present in the file:
   

   [autorun
   ;{garbage}
   open=.\Docs\print.exe
   ;{garbage}
   :cmp
   ;{garbage}
   icon=%SystemRoot%\system32\SHELL32.dll,4
   :jmp3
   ;{garbage}
   action=Open folder to view files using Windows Explorer
   ;{garbage}
   shell\\\\open\\command=Docs////print.exe
   :jne1
   ;{garbage}
   shell\\explore\\\\command=.\\Docs/print.exe
   ;{garbage}
   ;;;;;;;;;;;;;
   useautoplay=1
   ;{garbage}
   ;{garbage}
   [autorun]
   :goto fuckavg

6. If the lines are present, delete the file.
7. Repeat steps 3 to 6 for the remaining AUTORUN.INF files in other remaining removable drives.
8. Close Search Results.

For Windows Vista, Windows 7, Windows Server 2003, Windows 8, Windows 8.1, and Windows Server 2012:

1. Open a Windows Explorer window.
   • For Windows Vista, 7, and Server 2008 users, click Start>Computer.
   • For Windows 8, 8.1, and Server 2012 users, right-click on the lower left corner of the screen, then click File Explorer.
2. In the Search Computer/This PC input box, type:
   AUTORUN.INF
3. Select the file, then open using Notepad.
4. Check if the following lines are present in the file:
   

   [autorun
   ;{garbage}
   open=.\Docs\print.exe
   ;{garbage}
   :cmp
   ;{garbage}
   icon=%SystemRoot%\system32\SHELL32.dll,4
   :jmp3
   ;{garbage}
   action=Open folder to view files using Windows Explorer
   ;{garbage}
   shell\\\\open\\command=Docs////print.exe
   :jne1
   ;{garbage}
   shell\\explore\\\\command=.\\Docs/print.exe
   ;{garbage}
   ;;;;;;;;;;;;;
   useautoplay=1
   ;{garbage}
   ;{garbage}
   [autorun]
   :goto fuckavg

5. If the lines are present, delete the file.
6. Repeat steps 3 to 5 for the remaining AUTORUN.INF files in other remaining removable drives.
7. Close Search Results.