BKDR_VOLGMER.Y

Disabling Malware Service:

This procedure stops the running malware service.

1. Open a command prompt window:
   » For Windows 2000, Windows XP, and Windows Server 2003 users, click Start>Run, type cmd in the text box provided, and press Enter.
   » For Windows Vista, Windows 7, and Windows 2008 users, click the Start button, type cmd in the Search input field, and press Enter.
   » For Windows 8, Windows 8.1, and Windows Server 2012 users, right-click on the lower left corner of the screen, click Command Prompt.
2. At the command prompt, type the following:
   NET STOP  
   • {Dropped DLL File Name}
3. Press Enter. A message should indicate that the service has been stopped successfully.
4. Close the command prompt window.

To delete the registry value this malware/grayware created:

1. Open Registry Editor.
   » For Windows 2000, Windows XP, and Windows Server 2003 users, click Start>Run, type regedit in the text box provided, and then press Enter.
   » For Windows Vista, Windows 7, and Windows Server 2008 users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, Windows 8.1, and Windows Server 2012 users, right-click on the lower-left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SYSTEM>ControlSet001>Control>WMI>Security
3. In the right panel, locate and delete the entry:
   125463f3-2a9c-bdf0-d890-5a98b08d8898 = "{Hexadecimal Values}"
4. Again In the right panel, locate and delete the entry:
   f0012345-2a9c-bdf8-345d-345d67b542a1 = "{Hexadecimal Values}"
5. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SYSTEM>ControlSet001>services>ciupsvc>Parameters
6. In the right panel, locate and delete the entry:
   ServiceDll = "%System%\{Dropped DLL File Name}.dll"
7. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows NT>CurrentVersion>Svchost
8. In the right panel, locate and delete the entry:
   LocalSystems = "{Dropped DLL File Name}"
9. Close Registry Editor.

To manually delete a malware/grayware file from an affected system:

• For Windows 2000, Windows XP, and Windows Server 2003:

1. Right-click Start then click Search....
2. In the File name* input box, type the following:
   
   • %User Temp%\pdm.bat
   • %System%\{Random}.dll
3. In the Look In drop-down list, select My Computer then press Enter.
4. Once located, select the file then press SHIFT+DELETE to delete it.
   *Note: The file name input box title varies depending on the Windows version (e.g. Search for files or folders named or All or part of the file name.).

• For Windows Vista, Windows 7, Windows Server 2008, Windows 8, Windows 8.1, and Windows Server 2012:

1. Open a Windows Explorer window.
   • For Windows Vista, 7, and Server 2008 users, click Start>Computer.
   • For Windows 8, 8.1, and Server 2012 users, right-click on the lower left corner of the screen, then click File Explorer.
2. In the Search Computer/This PC input box, type:
   
   • %User Temp%\pdm.bat
   • %System%\{Random}.dll
3. Once located, select the file then press SHIFT+DELETE to delete it.
   *Note: Read the following Microsoft page if these steps do not work on Windows 7.