Infection Points
This spyware arrives as a file downloaded from the following URLs:
- http://sweetygg.com/yourbot.exe
Installation
This spyware adds the following folders:
- %Application Data%\{random1}
- %Application Data%\{random2}
(Note: %Application Data% is the current user's Application Data folder, which is usually C:\Windows\Profiles\{user name}\Application Data on Windows 98 and ME, C:\WINNT\Profiles\{user name}\Application Data on Windows NT, and C:\Documents and Settings\{user name}\Local Settings\Application Data on Windows 2000, XP, and Server 2003.)
It stays memory-resident by injecting codes into the following processes:
- rdpclip.exe
- ctfmon.exe
- wscntfy.exe
- taskeng.exe
- taskhost.exe
Autostart Technique
This spyware adds the following registry entries to enable its automatic execution at every system startup:
HKEY_CURRENT_USER\Software\Microsoft\
Windows\CurrentVersion\Run
{AC242F0C-72CB-67C1-AD51-2F457FEA7550} = %Application Data%\{random1}\{random}.exe
It drops the following files:
- %Application Data%\{random1}\{random}.exe
- %Application Data%\{random2}\{random}.ard
(Note: %Application Data% is the current user's Application Data folder, which is usually C:\Windows\Profiles\{user name}\Application Data on Windows 98 and ME, C:\WINNT\Profiles\{user name}\Application Data on Windows NT, and C:\Documents and Settings\{user name}\Local Settings\Application Data on Windows 2000, XP, and Server 2003.)
Other System Modifications
This spyware adds the following registry entries as part of its installation routine:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\
Services\SharedAccess\Parameters\
FirewallPolicy\StandardProfile\AuthorizedApplications\
List
%Windows%\\Explorer.EXE = %Windows%\Explorer.EXE:Enabled:*:Windows Explorer
Download Routine
This spyware connects to the following URL(s) to download its configuration file:
- http://sweetygg.com/config.bin
Information Theft
This spyware attempts to access a website to download a file which contains information where the Trojan can download an updated copy of itself, and where to send its stolen data. This configuration file also contains the following list of targeted bank-related websites from which it steals information:
- !*.microsoft.com/*
- !http://*myspace.com*
- https://www.gruposantander.es/*
- !http://*odnoklassniki.ru/*
- !http://vkontakte.ru/*
- @*/login.osmp.ru/*
- @*/atl.osmp.ru/*
- https://chaseonline.chase.com/MyAccounts.*
- *chaseonline.chase.com/MyAccounts*
- *.chase.com/MyAccounts*
- https://online.wellsfargo.com/das/cgi-bin/session.cgi*
- https://online.wellsfargo.com/das/cgi-bin/session.cgi*
- https://banking.commercebank.com/cbi/login*
- https://www.gotomycard.com/*
- https://www.gotomycard.com/accounts.asp
- https://www.hsbccreditcard.com/*
- https://www.hsbccreditcard.com/ecare/*
- https://www.ibsnetaccess.com/NASApp/*
- https://www.ibsnetaccess.com/NASApp/NetAccess/*
- https://onlinebanking.nationalcity.com/OLB/secure/AccountList*
- https://onlinebanking.nationalcity.com/OLB/secure/*
- https://www.suntrust.com/*
- https://www.suntrust.com/portal/server.pt?mode=*
- https://www.usaa.com/inet/ent_home/CpHome
- https://www.usaa.com/*
- https://www*.usbank.com/internetBanking/RequestRouter
- https://www*.usbank.com/internetBanking/RequestRouter*DisplayAccountSummary*
- https://www*.usbank.com/internetBanking/RequestRouter?requestCmdId*
- https://www.macys.com/myinfo/index.ognc
- https://onlinebanking#.wachovia.com/*
- https://online*.bankofamerica.com/cgi-bin/*GotoWelcome*
- https://onlineeast#.bankofamerica.com/cgi-bin/ias/*
- https://myaccountsaws.navyfcu.org/nfoaa/accounts/*
- https://myaccountsaws.navyfcu.org/nfoaa/main/top
- https://www.statementlook.com/fdr_ge.service?TRANTYPE=HOM*
- https://www.accessmycardonline.com/RBS_Consumer/*
- https://www.accountcentralonline.com/cmuser/myacct/*
- https://www.accountonline.com/cards/svc/Dashboard.do*
- https://credit.compassbank.com/Compass_Consumer/*
- https://www.creditonebank.com/Summary.aspx*
- https://www3.financialtrans.com/tf/Vision/*
- https://www.myaccountaccess.com/onlineCard/postLogin.do?phase=start
- https://www.mypremiercreditcard.com/index.aspx*
- https://www.wilmingtontrust.com/wtcom/index.jsp?section=MyHome*
- https://*.americanexpress.com/*
- https://*.americanexpress.com/myca/acctsumm/*
- *.cey-ebanking.com/CLKCCM/*/passmark/*
- https://login.countrywide.com/slogin*
- *.ebtaccount.jpmorgan.com/*
- https://www.ebtaccount.jpmorgan.com/*/Accounts/*
- http://www.ncsecu.org/*
- https://onlineaccess.ncsecu.org/login.aspx
- *.netspend.com/account/welcome.m*
- https://www.netspend.com/account/welcome.m*
- https://www.ocfcu.org/onlineserv/HB*FrameNavigationComponent*
- https://www.ocfcu.org/onlineserv/HB*Summary*
- https://www.whitneybank.web-access.com/whitney/cgi-bin/welcome.cgi*
- *whitneybank.web-access.com/whitney/cgi-bin/welcome.cgi?continue
- https://onlinebanking.capitalone.com/CAPITALONE/Accounts/Summary.aspx
- https://online.wellsfargo.com/das/cgi-bin/session.cgi*
- https://online.wellsfargo.com/das/cgi-bin/session.cgi*
- *onlinebanking*.wachovia.com/myAccounts.aspx*
- *accountonline.com/cards/svc/Dashboard.do
- *discovercard.com/cardmembersvcs/achome/homepage*
- *hsbc.com/1/2/3/personal/online-services/personal-internet-banking/view-accounts/account-summary*
- *onlinebanking.pnc.com/alservlet/VerifyP*
- *suntrust.com/portal/server.pt?mode=2*
- *securentrycorp.zionsbank.*/Authentication/zbf/*
- https://wellsoffice.wellsfargo.com/portal/signon/index.jsp
- https://www*.americanexpress.com/*
- https://www*.americanexpress.com/myca/acctsumm/*
- https://online.citibank.com/US/JPS/portal/Home.do
- https://online.citibank.com/*/*/portal/Index*
- https://online.citibank.com/*/*/signoff/SummaryRecord.*
- https://online.citibank.com/US/JRS/portal/menu.do*
- https://www.ibsnetaccess.com/NASApp/*
- https://www.ibsnetaccess.com/NASApp/NetAccess/*
- https://onlinebanking.nationalcity.com/OLB/secure/AccountList*
- https://onlinebanking.nationalcity.com/OLB/secure/*
- https://www.usaa.com/inet/ent_home/CpHome
- https://www.usaa.com/*
- https://www*.usbank.com/internetBanking/RequestRouter
- https://www*.usbank.com/internetBanking/RequestRouter*DisplayAccountSummary*
- https://www*.usbank.com/internetBanking/RequestRouter?requestCmdId*
- https://www.svbconnect.com/*
- *securentrycorp.calbanktrust*/Authentication/zbf/*
- *securentrycorp.nbarizona.*/Authentication/zbf/*
- *securentrycorp.amegybank.*/Authentication/zbf/*
- https://ach.shazam.net/wcmfd/wcmpw/CustomerLogin
- https://webexpress.tdbank.com/wcmfd/wcmpw/CustomerLogin
- https://bob.sovereignbank.com/wcmfd/wcmpw/CustomerLogin
- https://140278.webcashmgmt.com/wcmfd/wcmpw/CustomerLogin
- https://columbiabank.webcashmgmt.com/wcmfd/wcmpw/CustomerLogin
- https://lakecitybank.webcashmgmt.com/wcmfd/wcmpw/CustomerLogin
- https://cityntl.webcashmgmt.com/wcmfd/wcmpw/CustomerLogin
- https://bpna.webcashmanager.com/wcmfd/wcmpw/CustomerLogin
- https://iris73test.webcashmgmt.com/wcmfd/wcmpw/CustomerLogin
- https://ccb.webcashmanager.com/wcmfd/wcmpw/CustomerLogin
- https://onb.webcashmgmt.com/wcmfd/wcmpw/CustomerLogin
- https://fhbguam.webcashmgmt.com/wcmfd/wcmpw/CustomerLogin
- https://psb.webcashmgmt.com/wcmfd/wcmpw/CustomerLogin
- https://cbky.webcashmgmt.com/wcmfd/wcmpw/CustomerLogin
- https://fhbhi.webcashmgmt.com/wcmfd/wcmpw/CustomerLogin
- https://oceanbank.webcashmgmt.com/wcmfd/wcmpw/CustomerLogin
- */phcp/servlet/*LoginServlet
- *businessonline.huntington.com/BOLHome/BusinessOnlineLogin.aspx
- *business-eb.ibanking-services.com/K1/sb_login.jsp?*
- https://www8.comerica.com/pkmslogin.form
- http://www.ncsecu.org/*
- https://onlineaccess.ncsecu.org/login.aspx
- https://usgateway2.rbs.com/usgateway/cb/gpsmoneymanager.jsp
- *usgateway2.rbs.com/usgateway/cb/gpsmoneymanager.jsp?continue
- *e-access.compassbank.com/bbw/cmserver/welcome/default/verify.cfm
- *e-access.compassbank.com/bbw/cmserver/welcome/default/verify.cfm?continue
- *53.com/servlet/efsonline*
- *businessaccess.citibank.citigroup.com/*/signon.do*
- *businessaccess.citibank.citigroup.com/cbusol/privacy.do?continue
- https://*treasury.pncbank.com/*/login.ht
- *treasury.pncbank.com/portal/esec/login.ht?continue
- *access.jpmorgan.com/appmanager/jpmalogonportal/jpmalogonhome
- *access.jpmorgan.com/appmanager/jpmalogonportal/jpmalogonhome?_nfpb=true&continue
It attempts to steal information from the following banks and/or other financial institutions:
- Amegy Bank
- American Express
- Bank of America
- California Bank & Trust
- Capital One
- Chase
- Citi Cards
- CitiBank
- Comerica
- Commerce Bank
- Compass Bank
- Credit One Bank
- Discover Credit Cards
- Elan Credit Card Services
- FIA Card Services
- Fifth Third
- GoToMyCard
- HSBC
- JP Morgan
- Macy's
- Microsoft
- Money Manager
- Myspace
- National Bank of Arizona
- National City
- Navy Federal Credit
- NetSpend
- OSPM
- Odnoklassniki
- Orange County Federal Credit Union
- PNC Bank
- PREMIER Bankcard
- RBS
- Raiffeisen
- Santander
- Shazam
- Silicon Valley Bank
- Sovereignb Bank
- State Employees' Credit Union
- Statementlook
- Suntrust
- TD Bank
- US Bank
- USAA
- Vkontakte
- Wachovia
- Wells Fargo
- Whitney Bank
- Wilmington Trust
- Zions Bank
- cey-ebanking
Stolen Information
This spyware sends the gathered information via HTTP POST to the following URL:
- http://sweetygg.com/gotoin.php
Variant Information
This spyware has the following MD5 hashes:
- c9578aeaf96ca8723329996e099d2d69
It has the following SHA1 hashes:
- 3fb7bfcd0b99c1688aeb732bddfdcde7f085b3ed
Step 1
For Windows XP and Windows Server 2003 users, before doing any scans, please make sure you disable System Restore to allow full scanning of your computer.
Step 2
Scan your computer with your Trend Micro product and note files detected as TSPY_ZBOT.ERK
Step 3
Restart in Safe Mode
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To restart in Safe Mode:
• For Windows 2000 users
- Restart your computer.
- Press F8 when you see the Starting Windows bar at the bottom of the screen.
- Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.
• For Windows XP users
- Restart your computer.
- Press F8 after the Power-On Self Test (POST) routine is done. If the Windows Advanced Options menu does not appear, try restarting then pressing F8 several times when the POST screen appears.
- Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.
• For Windows Server 2003 users
- Restart your computer.
- Press F8 after Windows starts up. If the Windows Advanced Options menu does not appear, try restarting again and pressing F8 several times afterward.
- On the Windows Advanced Option menu, use the arrow keys to select Safe Mode then press Enter.
Step 4
Delete this registry value
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Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.
- In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- {AC242F0C-72CB-67C1-AD51-2F457FEA7550} = %Application Data%\{random1}\{random}.exe
To delete the registry value this malware created:
- Open Registry Editor. To do this, click Start>Run, type regedit in the text box provided, then press Enter.
- In the left panel of the Registry Editor window, double-click the following:
HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Run - In the right panel, locate and delete the entry:
{AC242F0C-72CB-67C1-AD51-2F457FEA7550} = %Application Data%\{random1}>{random}.exe - Close Registry Editor.
Step 5
Delete this registry value
[ learnMore ]
[ back ]
Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.
- In HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List
- %Windows%\Explorer.EXE = %Windows%\Explorer.EXE:Enabled:*:Windows Explorer
To delete the registry value this malware/grayware created:
- Open Registry Editor. Click Start>Run, type REGEDIT, then press Enter.
- In the left panel, double-click the following:
HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services>SharedAccess>Parameters>FirewallPolicy>StandardProfile>AuthorizedApplications>List - In the right panel, locate and delete the entry:
%Windows%\Explorer.EXE = %Windows%\Explorer.EXE:Enabled:*:Windows Explorer - Close Registry Editor.
Step 6
Restart in normal mode and scan your computer with your Trend Micro product for files detected as TSPY_ZBOT.ERK. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.
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