This Ransomware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.
It drops files as ransom note.
Arrival Details
This Ransomware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.
Installation
This Ransomware drops the following files:
- {execution path}\clearnetworkdns_11-22-33.bat
- {malware path}\OwnerWin.db
It adds the following mutexes to ensure that only one of its copies runs at any one time:
Autostart Technique
This Ransomware adds and runs the following services:
- Service Name: msdtcstef
Path to Executable: "%Windows%\wsusg.exe"
(Note: %Windows% is the Windows folder, where it usually is C:\Windows on all Windows operating system versions.)
It starts the following services:
- Service Name: InformationProdecteCLP
Service Type: 16
Process Termination
This Ransomware terminates the following processes if found running in the affected system's memory:
- mysqld-opt.exe
- xfssvccon.exe
- thebat.exe
- ocautoupds.exe
- wordpad.exe
- mysqld-nt.exe
- thebat64.exe
- excel.exe
- thunderbird.exe
- agntsvc.exeagntsvc.exe
- zoolz.exe
- msaccess.exe
- sqlwriter.exe
- WINWORD.EXE
- THEBAT.EXE
- VISIO.EXE
- MSFTESQL.EXE
- ORACLE.EXE
- MYDESKTOPQOS.EXE
Other Details
This Ransomware does the following:
- This Ransomware will delete and terminate itself:
- If the keyboard layout is any of the following:
- Georgian
- Russian
- Ukranian
- Tajik
- Belarusian
- Armenian
- Azeri
- Uzbek
- Kazak
- Turkmen
- If the default language ID is as follows:
- It will drop and execute "{malware path}\clearnetworkdns_11-22-33.bat" if the following processes are not found:
- SBAMSvc.exe
- VipreAAPSvc.exe
- SBAMTray.exe
- SBPIMSvc.exe
- WRSA.exe
- Executes the following commands to edit the boot configuration data file
- bcdedit /set {default} recoveryenabled No
- bcdedit /set {default} bootstatuspolicy ignoreallfailures
- Executes the following commands to delete and resize the shadow copies:
- vssadmin resize shadowstorage /for=h: /on=h: /maxsize=401MB
- vssadmin resize shadowstorage /for=h: /on=h: /maxsize=unbounded
- vssadmin Delete Shadows /all /quiet
- It encrypts all files except the following:
- .Clop
- Clopreadme.txt
- ntldr
- NTLDR
- boot.ini
- BOOT.INI
- ntuser.ini
- NTUSER.INI
- AUTOEXEC.BAT
- autoexec.bat
- NTDETECT.COM
- ntdetect.com
- .dll
- .DLL
- .exe
- .EXE
- .sys
- .SYS
- .OCX
- .ocx
- .LNK
- .lnk
- desktop.ini
- autorun.inf
- ntuser.dat
- iconcache.db
- bootsect.bak
- ntuser.dat.log
- thumbs.db
- DESKTOP.INI
- AUTORUN.INF
- NTUSER.DAT
- ICONCACHE.DB
- bootsect.bak
- NTUSER.DAT.LOG
- THUMBS.DB
- It encrypts files which can be found in the following locations:
- Removable Drives
- Fixed Drives
- the batch file "{Malware Path}\systempdisk_11_23_556_6.bat" contains the following strings:
- @echo off
vssadmin Delete Shadows /all /quiet
vssadmin resize shadowstorage /for=c: /on=c: /maxsize=401MB
vssadmin resize shadowstorage /for=c: /on=c: /maxsize=unbounded
vssadmin resize shadowstorage /for=d: /on=d: /maxsize=401MB
vssadmin resize shadowstorage /for=d: /on=d: /maxsize=unbounded
vssadmin resize shadowstorage /for=e: /on=e: /maxsize=401MB
vssadmin resize shadowstorage /for=e: /on=e: /maxsize=unbounded
vssadmin resize shadowstorage /for=f: /on=f: /maxsize=401MB
vssadmin resize shadowstorage /for=f: /on=f: /maxsize=unbounded
vssadmin resize shadowstorage /for=g: /on=g: /maxsize=401MB
vssadmin resize shadowstorage /for=g: /on=g: /maxsize=unbounded
vssadmin resize shadowstorage /for=h: /on=h: /maxsize=401MB
vssadmin resize shadowstorage /for=h: /on=h: /maxsize=unbounded
vssadmin Delete Shadows /all /quiet
bcdedit /set {default} recoveryenabled No
bcdedit /set {default} bootstatuspolicy ignoreallfailures
Ransomware Routine
This Ransomware appends the following extension to the file name of the encrypted files:
- {file name}.{file extension}.Clop
It drops the following file(s) as ransom note:
- {all encrypted path}\CIopReadMe.txt
It leaves text files that serve as ransom notes containing the following text:
- |=|=|=|=|=|=|--> Your networks has been penetrated <--|=|=|=|=|=|=|
All files on each host in the networks have been encrypted with a strong algorithm.
Backups were either encrypted or deleted or backup disks were formatted.
Shadow copies also removed,so F8 or any other methods may damage encrypted data but not recover.
We exclusively have decryption software for your situation.
===No DECRYPTION software is AVAILABLE in the PUBLIC===
- DO NOT RENAME OR MOVE the encrypted and readme files.
!!!!!!!!!!!!!!!!!!! DO NOT RESET OR SHUTDOWN – FILES MAY BE DAMAGED!!!!!!!!!!!!!!!!!!!
===THIS MAY LEAD TO THE IMPOSSIBILITY OF RECOVERY OF THE CERTAIN FILES==
===ALL REPAIR TOOLS ARE USELESS AND CAN DESTROY YOUR FILES IRREVERSIBLY===
If you want to restore your files write to email!!!
[CONTACTS ARE AT THE BOTTOM OF THE SHEET] and attach 3-5 encrypted file s.
[Less than 7 Mb each, non-archived and your files should not contain valuable information.
[Databases,large excel sheets,backups etc].
=-=You will receive decrypted samples and our conditions how to get the decoder=-=
&&& ATTENTION &&&&
---YOUR WARRANTY - DECRYPTED SAMPLES---
---DO NOT TRY TO DECRYPT YOUR DATA USING THIRD PARTY SOFTWARE---
---WE DONT NEED YOUR FILES AND YOUR INFORMATION---
CONTACTS E-MAILS:
{BLOCKED}.su
AND
{BLOCKED}.su
!!!!!!!!!!!!!!ATTENTION!!!!!!!!!!!!!!
In the letter, type your company name and site.
^^^^The final price depends on how fast you write to us^^^
***Nothing personal just business***
CIOP^_-
Step 1
Before doing any scans, Windows 7, Windows 8, Windows 8.1, and Windows 10 users must disable System Restore to allow full scanning of their computers.
Step 2
Note that not all files, folders, and registry keys and entries are installed on your computer during this malware's/spyware's/grayware's execution. This may be due to incomplete installation or other operating system conditions. If you do not find the same files/folders/registry information, please proceed to the next step.
Step 3
Restart in Safe Mode
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To restart in Safe Mode:
• For Windows 2000 users
- Restart your computer.
- Press F8 when you see the Starting Windows bar at the bottom of the screen.
- Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.
• For Windows XP users
- Restart your computer.
- Press F8 after the Power-On Self Test (POST) routine is done. If the Windows Advanced Options menu does not appear, try restarting then pressing F8 several times when the POST screen appears.
- Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.
• For Windows Server 2003 users
- Restart your computer.
- Press F8 after Windows starts up. If the Windows Advanced Options menu does not appear, try restarting again and pressing F8 several times afterward.
- On the Windows Advanced Option menu, use the arrow keys to select Safe Mode then press Enter.
• For Windows Vista, Windows 7, and Windows Server 2008 users
- Restart your computer.
- Press F8 after the Power-On Self Test (POST) routine is done. If the Advanced Boot Options menu does not appear, try restarting and then pressing F8 several times after the POST screen is displayed.
- On the Advanced Boot Options menu, use the arrow keys to select the Safe Mode option, and then press Enter.
• For Windows 8, Windows 8.1, and Windows Server 2012 users
- Access the Charms bar by moving your mouse pointer to the upper right corner of the screen.
- Move your mouse pointer down and click Settings>Change your PC Settings.
- In the left panel, click General.
- In the right panel, scroll down to the bottom to find the Advanced startup section, then click the Restart now button and wait for the system to restart.
- In the Advanced Startup menu, click Troubleshoot>Advanced Options>Startup Settings>Restart and wait for the system to restart.
- In the Startup Settings menu, press 4 to enable safe mode.
Step 4
Disable this malware service
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- Service Name: InformationProdecteCLP
- Service Name: msdtcstef
Disabling a Malware Service
To disable a service:
- Open a command prompt window:
» For Windows 2000, Windows XP, and Windows Server 2003 users, click Start>Run, type cmd in the text box provided, and press Enter.
» For Windows Vista, Windows 7, and Windows 2008 users, click the Start button, type cmd in the Search input field, and press Enter.
» For Windows 8, Windows 8.1, and Windows Server 2012 users, right-click on the lower left corner of the screen, click Command Prompt. - At the command prompt, type the following:
NET STOP - Service Name: InformationProdecteCLP
- Service Name: msdtcstef
- Press Enter. A message should indicate that the service has been stopped successfully.
- Close the command prompt window.
Step 5
Search and delete this file
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There may be some files that are hidden. Please make sure you check the
Search Hidden Files and Folders checkbox in the "More advanced options" option to include all hidden files and folders in the search result.
- {malware path}\OwnerWin.db
- {execution path}\clearnetworkdns_11-22-33.bat
- {all encrypted path}\CIopReadMe.txt
To manually delete a malware/grayware file from an affected system:
• For Windows 2000, Windows XP, and Windows Server 2003:
- Right-click Start then click Search....
- In the File name* input box, type the following:
- {malware path}\OwnerWin.db
- {execution path}\clearnetworkdns_11-22-33.bat
- {all encrypted path}\CIopReadMe.txt
- In the Look In drop-down list, select My Computer then press Enter.
- Once located, select the file then press SHIFT+DELETE to delete it.
*Note: The file name input box title varies depending on the Windows version (e.g. Search for files or folders named or All or part of the file name.).
• For Windows Vista, Windows 7, Windows Server 2008, Windows 8, Windows 8.1, and Windows Server 2012:
- Open a Windows Explorer window.
- For Windows Vista, 7, and Server 2008 users, click Start>Computer.
- For Windows 8, 8.1, and Server 2012 users, right-click on the lower left corner of the screen, then click File Explorer.
- In the Search Computer/This PC input box, type:
- {malware path}\OwnerWin.db
- {execution path}\clearnetworkdns_11-22-33.bat
- {all encrypted path}\CIopReadMe.txt
- Once located, select the file then press SHIFT+DELETE to delete it.
*Note: Read the following Microsoft page if these steps do not work on Windows 7.
Step 6
Restart in normal mode and scan your computer with your Trend Micro product for files detected as Ransom.Win32.CLOP.I. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.
Step 7
Restore encrypted files from backup.
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