Safe Mode

Safe mode is a software or operating system mode where most fixes are done. It is a diagnostic mode. Some malware require removal in this mode.

For Windows operating systems, you may follow these steps depending on the operating system installed on your computer:

• On Windows 7 and Windows Server 2008 (R2)

  1. Restart your computer.
  2. Press F8 after the Power-On Self Test (POST) routine is done. If the Advanced Boot Options menu does not appear, try restarting and then pressing F8 several times after the POST screen is displayed.
  3. On the Advanced Boot Options menu, use the arrow keys to select the Safe Mode option, and then press Enter.

• On Windows 8, Windows 8.1 and Windows Server 2012 (R2)

  1. Access the Charms bar by moving your mouse pointer to the upper-right corner of the screen.
  2. Move your mouse pointer down and click Settings>Change your PC Settings.
  3. In the left panel, click General.
  4. In the right panel, scroll down to the bottom to find the Advanced startup section, then click the Restart now button and wait for the system to restart.
  5. In the Advanced Startup menu, click Troubleshoot>Advanced Options>Startup Settings>Restart and wait for the system to restart.
  6. In the Startup Settings menu, press 4 to enable safe mode.

• On Windows 10

  1. Press Windows logo key + I on your keyboard to open Settings. If that doesn't work, select the Start button, then select Settings.
  2. Select Update & Security > Recovery.
  3. Under Advanced startup, select Restart now.
  4. After your PC restarts to the Choose an option screen, select Troubleshoot > Advcanced options > Startup settings > Restart.
  5. After your PC restarts, you'll see a list og options. Select 4 or press F4 to start your PC in Safe Mode.