With the onset of the pandemic, the swift and sudden shift of employees from on-site to remote work environments challenged organizations. The increase in remote computing also created endpoint risks that many companies had not fought against before.
“The surge in cyberattacks globally complicated things further. Threat detection and response was getting harder while using our legacy on-premises endpoint protection platform (EPP). The signature-based detection was ineffective against unrecognized attacks and was unable to give us visibility around what was happening at the endpoint level that could possibly lead to an attack,” says Vikas Khandelwal, director of information technology at Impetus.
The legacy endpoint security tool proved to be ill-equipped to deal with modern security threats. In addition, the service and support for the platform was declining, and escalations went unresolved.
“In such circumstances, we decided to upgrade our endpoint defenses and went to find a better endpoint security platform that also included EDR capabilities,” says Vikas.