Excite Japan has deployed Trend Micro Deep Security on its authentication server and is utilizing all of its functions to their fullest extent to protect the company’s services. “Our authentication server performs authentication processing across all of our services. Consequently, the authentication server is the main element in our company’s security measures, and we’ve concluded that it is also the optimum point for collecting threat information,” explains Fukuda.
Excite Japan has greatly enhanced the security level of its services through the deployment of Deep Security. “We had been collecting threat information from a variety of data sources every day and it was an extremely large burden to obtain the information, carefully inspect its content, and process it quickly. Now, Trend Micro provides us with the necessary patches and signatures as soon as a threat appears, which enhances the security of our system markedly,” says Suzuki.
The company has also achieved great success in its main goal of collecting threat information.
Since implementing Deep Security, Excite Japan has been checking alerts on the management screen daily, and the company immediately verifies logs in detail when there is a report that requires attention. Operations which immediately implement countermeasures when there is a problem have increased the accuracy of that analysis considerably.
When a new vulnerability is detected, Trend Micro distributes pattern files and signatures, and also provides explanations about the possible outcomes of that particular vulnerability so that the company is able to understand the current trends related to the threat from that point onward.
“The fact that we are able to contact professionals such as Trend Micro’s security administrators at any time and get the information that we need is a great reassurance. We are extremely grateful for Trend Micro’s support, which is always prompt and accurate. When we upgraded to the next version of Deep Security, its manuals were improved even further and were easier to understand, and we have noticed that the company is always making concerted efforts to enhance its support,” says Suzuki.
Excite Japan will continue to fully ascertain the trends of threats on the Internet and provide services that its customers can use with peace of mind, and Deep Security will act as a major pointer for these initiatives.
"Trend Micro’s prompt and friendly support gives us a great sense of security."
Membership & Payment Platform Section Technology Service Division,
Excite Japan Co., Ltd.
“We are considering future procedures to enhance security based on the knowledge that we obtain while using Deep Security,” concludes Fukuda. Trend Micro is ready to offer products and support which act as a powerful foundation for the company’s efforts.