Individual Rights

Individual Data Request

Individuals in the EEA, under the General Data Protection Regulation of the European Union of 27 April 2016 (“GDPR”) have certain data protection rights. Please see our Global Privacy Notice for a more detailed explanation of these rights.

If you are a European resident or citizen and have an inquiry regarding your personal information held by Trend Micro, including your personal information collected through your use of our website or products, please send an email to

At this time, we are only processing requests for residents and citizens of the European Economic Area (EEA) and Switzerland, in accordance with European Union (EU) General Data Protection Regulation (GDPR) and other countries as required by law. Countries that belong to the EEA include Austria, Belgium, Bulgaria, Croatia, Czech Republic, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and United Kingdom.

Marketing Communications
To unsubscribe from Trend Micro marketing communications, click the unsubscribe link in any marketing communications. You may also unsubscribe in the following ways:

Enterprise Customer Enterprise Customers can select which types of communications they would like to receive or prefer not receive via the Preference Centre.

Consumer CustomerConsumer Customers can select which types of communications they would like to receive or prefer not receive via “My Account

EmailSend a message via email to

MailPlease mail your request to:
Trend Micro EMEA Limited, c/o Data Protection Officer, Median House, IDA Business and Technology Park,
Model Farm Road, Cork, Ireland.
Individuals should include their name, email address and specific relevant information about the material that they no longer wish to receive.

Technical Support and queries relating to auto renewal or refundsPlease contact your local technical support team for any queries relating to support, auto renewal of your license or refunds.