Customer Experience

Community National Bank seamlessly upgrades its threat defense strategy – thanks to the

HUMAN TOUCH

Easy as pie | Feels like extended family | Exceeds expectations

Amanda Tremble Photo

01

The insight

With Trend Micro’s history of innovative security solutions and customer-centric culture, Tremble knew she could count on us to provide the right solutions as the cybersecurity needs of Community National Bank (CNB) evolved.

Vice President and Information Systems Supervisor, Community National Bank
Amanda Tremble

Everyone at Trend Micro is so knowledgeable, empowered, and enthusiastic. I haven’t met a single person in the organization who hasn’t exceeded my expectations.

Amanda Tremble

Vice President and Information Systems Supervisor,
Community National Bank

02

The experience

Implementing new technologies can be complex, but Trend Micro makes it easy. Tremble was amazed at how seamlessly the bank was able to upgrade to a new solution.

The upgrade to Apex One was simple. We set up the new system, tested to make sure it worked, then turned off the old system. Easy as pie! That’s the way it’s been with Trend Micro for years.”

Amanda Tremble

Vice President and Information Systems Supervisor,
Community National Bank

Debbie Ng Photo

03

The Trender

Tremble commends Trender Debbie Ng for ensuring that CNB has the best service and for being an enthusiastic supporter of Tremble’s professional development, inviting her to customer events like Directions to expand her network.

Global Customer References
Debbie Ng

Debbie personifies the Trend Micro culture, where everyone feels like extended family. She’s been with me from the beginning, cheering me on in my journey to earn my degree in cyber security and introducing me to Trend Micro’s CEO Eva Chen, which inspired me to reach new goals.”

Amanda Tremble

Vice President and Information Systems Supervisor,
Community National Bank

Fast Facts

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