Trend Micro Service One: Extend your team with 24/7/365 managed detection, response and support
As threat volumes surge and corporate attack surfaces expand, organisations are struggling. Many lack the in-house skills and resources needed to maintain a round-the-clock security operations (SecOps) team. That means they can’t detect and respond quickly enough to threats, giving attackers a critical advantage and exposing the organisation to risk.
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That’s why many are choosing to outsource this work to Trend Micro experts, via our Trend Micro Service One offering.
Short on skills and time
There’s no typical Trend Micro Service One customer. Some may be financially unable to support SecOps internally and are looking to engage third-party expertise. Modern SecOps functions require a significant outlay on advanced tools and staff, as well as ongoing maintenance and training costs. Industry skills shortages add to the challenge.
Other Service One customers have in-house security analysts, but want to enhance these resources with Trend Micro experts to improve time-to-detect and time-to-respond. The sheer volume of alerts teams often face can make it extremely challenging to prioritise what matters – a task which sometimes overwhelms smaller teams.
Some larger enterprise customers may even have built a Security Operations Center (SOC) to handle threat detection and response. Yet they turn to Service One to supplement some of these activities, such as IoC sweeping. Sometimes internal teams are flat out reacting to incoming signals and don’t have the time for more proactive threat hunting tasks.
Success with Service One
Trend Micro Service One offers a wide range of capabilities, including alert monitoring, alert prioritisation, investigation, and threat hunting. It applies AI models to endpoint, network and server data to correlate and prioritise advanced threats, so that Trend Micro researchers can provide a detailed remediation plan. Broadly speaking it covers three areas:
Detection: Trend Micro threat researchers continuously monitor a customer’s network and endpoint data — performing threat sweeps to look for specific indicators of compromise. From there they make decisions in terms of threat prioritisation.
Analysis: After correlating and prioritising a potential threat, the Trend SecOps team investigates its origin and scope, to undertake a detailed analysis of the threat and its impact.
Response: Trend Micro threat researchers alert the customer organisation about the incident, and provide root cause analysis, mitigation recommendations, and toolkits to help it respond.
In this way, Trend Micro is already helping organisations like:
- University College Cork, which operates one of the largest networks in the region, supporting over 25,000 students and staff, hundreds of research projects, and a large number of third-party services. Trend Micro’s MDR capabilities provide round-the-clock peace of mind
- ADEC Innovations, which was short on in-house resources to detect and respond to threats facing its distributed IT environment. A combination of technical expertise and customer focus provides the firm with the first line of defence it needs
Find out more about Trend Micro Service One.