Success Story

Global manufacturing firm
builds security for complex supply chain with TrendAI™

Global Manufacturing Firm

Industry

Manufacturing

Region

Global

Partner

CDW

IT Environment

On-premises environnement, 5 Microsoft Azure cloud servers, 2,000+ endpoints, 400+ servers, Microsoft 365

Solutions

  • Achieved a single‑pane‑of‑glass view, centralizing and simplifying the visualization and security management of their environment
  • Reduced detected device vulnerabilities by 99%, within 12 months
  • Cut their average patching time by 72%, from 60 days to 17 days, in six months

THE CHALLENGE

Protecting a global manufacturing empire in an evolving threat landscape

As the world’s largest technology manufacturer of notebooks, with prominent customers like Apple, Dell, HP, Microsoft, and Sony, this global tech supply chain spans digital and physical infrastructure. This complex network demands ironclad, hardened security for its $40 billion business.

As the company experienced explosive growth, their security setup became fragmented and difficult to manage. With a small security team, gaining a unified, clear view of their environment was challenging. This siloed visibility hindered efforts to standardize security practices, automate processes, and maintain oversight.

“Our biggest hurdle was juggling multiple tools, each offering only a partial picture,” says the company’s global security director. “We often had to piece together information to achieve operational clarity, not only for security, but for troubleshooting any IT issues. Our drive was to get the clearest picture of our environment.”

”Our standards for cybersecurity are textbook thick, requiring us to meet all risk management frameworks,” adds the security director. “We’ve spent the past five years with many reviews and assessments to complement all the different cybersecurity requirements.”

User Circle Connections

The move to TrendAI Vision One™ delivered a much-needed single-pane-of-glass view, centralizing and dramatically simplifying the visualization, quantification, and security of previously unseen aspects of the company’s environment.

THE SOLUTION

TrendAI Vision One™ empowers with end-to-end proactive threat visibility

The company addressed their security challenges by transitioning from their on-premises TrendAI™ solution to the comprehensive TrendAI Vision One™ industry-leading AI security platform. “With TrendAI Vision One™, TrendAI™ is building an ecosystem, and we’re able to grow alongside it and address our evolving needs,” says the security director.

The move to TrendAI Vision One™ delivered a much-needed single-pane-of-glass view, centralizing and dramatically simplifying the visualization, quantification, and security of previously unseen aspects of the company’s environment.

Through a single dashboard, the company has simplified the visualization and security management of their complex environment. “TrendAI Vision One™ helps us build a cohesive security ecosystem that adapts as we grow and evolve,” says the security director. “This helps us to build trust with our customers.”

Device down

Quantifying risk with TrendAI Vision One™ Cyber Risk Exposure Management (CREM)

CREM transforms the company’s complex security data into clear, actionable risk scores. This helps their security team focus on the highest-priority threats and reduce the overload of alerts. “CREM gives our engineers a clear starting point, cutting through analysis paralysis and supports more effective threat prioritization,” explains the security director.

“We gamify security across multiple company sites, fostering competition between security teams and encouraging continuous improvement of [our] overall security posture,” he adds.

Beyond internal benefits, TrendAI Vision One™ plays a key role in communicating security performance to executives and customers. By providing quantifiable improvements in risk posture and compliance over time, the company is able to demonstrate how their security investments are reducing exposure and aligning with regulatory requirements.

“Our biggest hurdle was juggling multiple tools.”

Global Security Director, Global manufacturing firm

"The real tangible aspect of CREM is that it gives our security engineers a starting point. It helps them pick a direction in terms of prioritizing and solving problems, reducing analysis paralysis.”

Global Security Director, Global manufacturing firm

Robust network and endpoint protection

The company’s security team leverages TrendAI Vision One™ network solutions, including TrendAI™ TippingPoint™ and TrendAI™ Deep Discovery™ Inspector to detect unmonitored devices proactively, minimizing potential incidents. “Our approach is to uncover the unknown,” explains the security director. “With TrendAI™’s network tools, we set alerts for any unfamiliar devices joining the network.”

TrendAI Vision One™ Endpoint Security automates policy enforcement and provides crucial data correlation during incident investigations, cutting down manual effort and preventing issues before they escalate.

TrendAI Vision One™ correlates logs for incident tracking and automates policy enforcement, like USB blocking, reducing manual oversight and preventing issues before they escalate.

Enhancing security with cyber services and MDR

The company engages in TrendAI™ purple teaming services, a collaborative process that combines the offensive techniques of red teams with the defensive strategies of blue teams. This approach allows both sides to work together in real time to test, refine, and improve security controls in a controlled environment. “These exercises equip us with actionable, data-driven feedback to enhance detection and response capabilities and ensure that incident response processes are well-tuned for real-world threats,” says the security director.

Weekly MDR meetings with TrendAI™ cybersecurity experts support operational maturity, helping the company investigate threats, fine-tune detection rules, and proactively strengthen defenses.

Robust network and endpoint protection

The company’s security team leverages TrendAI Vision One™ network solutions, including TrendAI™ TippingPoint™ and TrendAI™ Deep Discovery™ Inspector to detect unmonitored devices proactively, minimizing potential incidents. “Our approach is to uncover the unknown,” explains the security director. “With TrendAI™’s network tools, we set alerts for any unfamiliar devices joining the network.”

TrendAI Vision One™ Endpoint Security automates policy enforcement and provides crucial data correlation during incident investigations, cutting down manual effort and preventing issues before they escalate.

TrendAI Vision One™ correlates logs for incident tracking and automates policy enforcement, like USB blocking, reducing manual oversight and preventing issues before they escalate.

Enhancing security with cyber services and MDR

The company engages in TrendAI™ purple teaming services, a collaborative process that combines the offensive techniques of red teams with the defensive strategies of blue teams. This approach allows both sides to work together in real time to test, refine, and improve security controls in a controlled environment. “These exercises equip us with actionable, data-driven feedback to enhance detection and response capabilities and ensure that incident response processes are well-tuned for real-world threats,” says the security director.

Weekly MDR meetings with TrendAI™ cybersecurity experts support operational maturity, helping the company investigate threats, fine-tune detection rules, and proactively strengthen defenses.

"The real tangible aspect of CREM is that it gives our security engineers a starting point. It helps them pick a direction in terms of prioritizing and solving problems, reducing analysis paralysis.”

Global Security Director, Global manufacturing firm

The visibility from TrendAI Vision One™ is very important to me; we’ve gone from having no idea to flipping the formula, and that helps accelerate the time to find vulnerabilities.”

Global Security Director, Global manufacturing firm

RESULTS

Deepening relationships, bridging security gaps

In partnership with TrendAI™, the company has transformed their security posture. The visibility gained through the platform has empowered teams to act quickly and confidently.

This acceleration in remediation reflects stronger process automation, improved prioritization via CREM, and better team alignment.

With enhanced detection, faster response, and clearer risk quantification, the company has optimized resource use, improved remote management, and demonstrated tangible ROI on its security investments. “We now have integrated system and network-level insights, and the ability to take action from a single console,” the security director explains.

Device down

CUSTOMER SERVICE AS A DIFFERENTIATOR

Essential partner exceeding expectations

TrendAI™ has become an essential partner, delivering consistent support and exceptional service. The collaboration, including seamless trial licensing and flexible resource arrangements, empowered the company to expand their use of TrendAI Vision One™, translating sophisticated security technology into real business value. The strategic guidance of TrendAI™ helps the company focus on what truly matters, avoiding unnecessary complexity. “Since moving to [TrendAI] Vision One™, we no longer look for alternatives. Competitors might be offering just a fraction of what TrendAI™ does,” concludes the security director.

ABOUT TRENDAI™

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk. Trusted by the largest enterprises and governments across 185 countries, TrendAI™ secures the entire organization, from identities to infrastructure to data. AI Fearlessly.

trendaisecurity.com

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