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Frequently Asked Questions

It is a free scanner that detects and cleans viruses, worms, malware, spyware, and other malicious threats that can harm computers and laptops.

Depending on the size and density of your drives, the type of scan you choose, and the speed of your computer and of your Internet connection, HouseCall can take a few minutes (for a Quick Scan of critical system files) to several hours (for comprehensive Full System or Custom Scans)

No, HouseCall works with antivirus programs.

After running the scan, it is a good idea to install a Trend Micro antivirus solution to protect against threats in the future.