Customer Experience

Murray Schools safely connects students to free internet with trusted cybersecurity – and the


Valued partner | Going the extra mile | Exceeding expectations

Jason Eyre Photo


The insight

Jason Eyre’s vision of extending the internet to all students in his district required a top-notch security vendor to protect it. He got that – and more – with support that exceeded expectations.

Technology Coordinator, Murray Schools
Jason Eyre

Trend Micro’s early detection of security issues and the speed at which they solved them impressed us. What really got our attention was the people behind the great security who went the extra mile to meet our needs.”

Jason Eyre

Technology Coordinator, Murray Schools


The experience

Eyre quickly realized he wasn’t dealing with just another vendor. He was treated like a partner, working directly with Trend Micro to deliver an effective and innovative way for his school to educate students without technical interruptions.

Our experience with previous vendors was, ‘Email first, don’t call,’ and you can tell they really don’t want you to call. The Trend Micro support team always answers our calls. They’re engaged and responsive. They care. They have our back.”

Jason Eyre

Technology Coordinator, Murray Schools

Dan Smith Photo


The Trender

Eyre considers Trend Micro account manager Dan Smith a trusted friend, whom he can turn to with security challenges.

Account Manager, Trend Micro
Dan Smith

Dan looks out for us and often has things fixed before I even call. That’s just not something we’ve experienced with other vendors.”

Jason Eyre

Technology Coordinator, Murray Schools

Fast Facts

Supports safe student learning

Providing free internet to students using private LTE technology means ensuring security for hundreds of endpoints, which Eyre was able to accomplish.

Builds bridges

Eyre was so pleased with the human connection that he recommended Trend Micro to other school districts.

Ensures flexibility

Eyre landed on security technology that supports Mac and PC environments, crucial for the teachers.


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