DataBank has been a TippingPoint customer for more than five years. The company considered other solutions over the years, including the solution zColo leveraged, but Trend Micro continues to be their partner of choice because of the technology and the people.
“The technology is solid,” says Houpt. “We very rarely have problems with the product, and if we do, Trend Micro solves it quickly.”
Trend Micro’s dedication to research and development is another selling point.
“Trend Micro conducts constant threat research,” says Houpt. “Every time I read a new threat report, Trend Micro already has something addressing it, or on its way. The research team is top-notch.”
Regular product updates are another reason that DataBank chooses to stay with Trend Micro.
“Trend Micro is constantly updating TippingPoint so that it always addresses the latest thing coming down the pipe,” says Houpt. “As a service provider, I need to continually assure customers that we are protecting them. With TippingPoint and Trend Micro, I don’t have to rethink it.”