“As long as I can remember since we’ve been a Trend Micro customer, we haven’t had a major ransomware incident, virus breakout, or any major security issues,” says Brooks.
“The biggest story is that we don’t have a nightmare story. In the old days, viruses or major upgrades would knock stuff out. Trend Micro made that a thing of the past,” says Bailey.
The strength of the Trend Micro security solutions and the automation those solutions enable means Brooks’ small IT team can easily manage security for the entire company. “There is less demand for help from the support side and we spend less time with customers that need assistance. Things just work in the background without our employees even knowing about it,” says Brooks.
An added benefit is the protection Trend Micro solutions provide for Ballard’s remote workforce. Due to the pandemic, 75% of Ballard employees currently work from home. “Trend Micro endpoint security ensures that we can protect our remote employees. That’s been one less thing we had to worry about. We didn’t even have to think about it when employees went remote. We knew they would be fully protected,” says Bailey.