“The Trend Vision One platform approach has improved our reporting capabilities, enabling us to easily inform senior management of monthly alerts and the company’s risk score,” says Smith. “The threat workbench feature within Trend Vision One allows my team to deep-dive into alerts and trace their origin. Automation and virtual patching mean I can maintain ROC’s architecture with very little disruption—providing peace of mind that employees are covered across older operating systems,” says Smith.
“Trend Vision One is brilliant because it provides a single-pane-of-glass approach. It’s refreshing—I can jump on and use security alerts at a glance and focus on what requires the most attention,” says Smith.
But it’s the managed approach of Trend Service One that’s most important for Smith. “Very early on I said to Trend Micro, ‘I need your help because we want to be sure that we’re using our solutions to their full potential’,” he says. “With other vendors, they get their foot in the door and then they sort of disappear. Trend Micro has always been in contact to ensure that we’re well taken care of and to promote other ideas outside the realm of what we’ve previously been thinking.”
“Trend Micro is constantly developing Trend Vision One capabilities and the value-add allows me to share risk-based reporting with our executives. I can take a snapshot with the alerts and just add that to my reports. I appreciate the reporting capabilities in the platform—it is well laid out and intuitive to use,” says Smith.