This integration allows ServiceNow ITSM to receive incident creations based on Trend Vision One alerts, helping teams track and manage security issues within their existing IT workflows. By making alert-driven incidents visible in ServiceNow, organizations gain clearer insight into what needs attention and can assign, escalate, and resolve issues with greater consistency. This alignment reduces manual effort, supports smoother coordination between security and IT operations, and helps ensure that security events are addressed in a timely and organized manner.
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