`

Trend Micro

Service One™

Augment security teams with 24/7/365 managed detection, response, and support

managed xdr

Extend your team

Be more resilient with 24/7/365 premium support, managed XDR, and incident response services. Flexible support coupled with expert monitoring and threat analysis alleviate overstretched teams.

managed xdr

Maximize effectiveness and skills

Featuring automated solution updates and upgrades, on-demand training, best practices guides, and access to cybersecurity and CISO experts, Trend Micro Service One enables you to go further even with limited in-house resources.

managed xdr

Detect and respond faster

Non-stop threat and attack monitoring across your Trend Micro solutions for email, endpoints, servers, cloud workloads, and networks, combined with our global threat intelligence and expertise, gives you proactive, early warning and remediation of threats. 

WHY SERVICE ONE

Discover, consolidate, and identify critical alerts

Support expand_more

24/7/365 support

  • 24/7/365 support available via email, phone, and case portal
  • Reduced time to submit and resolve issues by fast-tracking critical claims to a designated Service Manager
  • Stronger security thanks to access to on-demand training, best practices, admin and operational guides, and cybersecurity experts
  • Monthly status meetings, quarterly business reviews, and accelerated fixes maximize ROI
Detection expand_more

Targeted attack detection

  • Targeted Attack Detection scans for indicators of compromise (IoC), provides qualified high-risk alerts, and predicts next steps
  • Managed detection and response (MDR) experts create a full picture of the attack – root cause analysis, attack vector, dwell time, spread, and impact
  • Comprehensive visibility enables data consolidation
  • 450 global threat researchers provide a deep understanding of threat techniques and actors
Response expand_more

Rapid response

  • Designated Service Manager helps you optimize your security with best practices and access to resources
  • Threat analysts notify you of high-risk alerts and guide you through responding immediately
  • MDR contains threats and automatically generates IoCs, step-by-step remediation plans, and monthly security reports to prevent future attacks across
  • Incident Response Team investigates and helps you recover from attacks 

Choose the service level that best suits your needs 

Service One Complete

  • Targeted Attack Detection with 24/7/365 high alerts monitoring
  • Priority support case handling
  • Full advanced managed detection and response
  • Full cybersecurity sparring with a designated service manager
  • Guaranteed access to global Incident Response team, including 40 hours

Service One Essentials

  • Targeted Attack Detection with 24/7/365 high alerts monitoring
  • Priority support case handling
  • Complete, on-demand training catalogue
  • Prioritized access to global Incident Response team (additional costs apply for engagement).
Join 500 million users

Get started with Service One