North America Region
United States
US Headquarters
Trend Micro Incorporated
225 East John Carpenter Freeway, Suite 1500
Irving, Texas 75062
Phone: +1 (817) 569-8900
Toll-free: (888) 762-8736
Austin, Texas
11305 Alterra Parkway
Austin, TX 78758
Phone: (512) 646-6100
Chicago, Illinois
444 West Lake Street
Suite 3150
Chicago, Illinois 60606
Jersey City, New Jersey
101 Hudson Street, Suite 2202
Jersey City, New Jersey 07302
Phone: +1 (201) 479-5376
Reston, Virginia
Two Fountain Square
11921 Freedom Drive, Suite #1050
Reston, VA 20190
San Jose, California
Phone: +1 (408) 257-1500
Toll-free: (800) 228-5651
Roseville, California
3017 Douglas Blvd, Suite 300
Roseville, CA 95661
Canada
Canada Headquarters
Trend Micro Canada Technologies Inc.
40 Hines Road, Suite 300
Ottawa, Ontario, Canada K2K 2M5
Fax: +1 (613) 599-8191
Australia and New Zealand
Australia
North Sydney
Level 15, 1 Pacific Highway, North Sydney, NSW 2060
Phone: 1-800-642-421
Melbourne
Level 17, Collins Square Tower 4, 727 Collins Street, Melbourne VIC 3008
Phone: 1-800-642-421
Brisbane
Level 6/200 Adelaide St, Brisbane City QLD 4000
Phone: 1-800-642-421
Perth
Hub Elizabeth Quay Office Space, Level 1, 9 The Esplanade Perth, WA 6000
Phone: 1-800-642-421
Canberra
JAGA Workspaces, 15 Tench Street Kingston ACT 2604, Australia
Phone: 1-800-642-421
New Zealand
Auckland
GridAKL, 12 Madden Street, Wynyard Quarter, Auckland 1010
Phone: 0800-004-633
Asia-Pacific Region
Hong Kong
Wanchai
Room 903-905
9/F Shui On Centre,
6-8 Harbour Road,
Wanchai,
Hong Kong
Phone: +852 2214 3200
Email: hksales@trendmicro.com
Local Support
Enterprise Technical Support
Need product technical support? Visit our technical support portal
Email: hksupportcenter@trendmicro.com
Hotline: +852 2612 0541 (Hong Kong)
Hotline: +853 6551 0202 (Macau)
Trend Micro PC-Cillin Support
Email: consumer@trendmicro.com
Hotline: +852 2612 0099 (Hong Kong)
Hotline: +853 6551 0202 (Macau)
India
New Delhi
Trend Micro India Pvt. Ltd.
10th floor, EROS Corporate Tower,
Nehru Place,
New Delhi – 110019
Phone: 011 – 66213200
Mumbai
Trend Micro India Pvt. Ltd.
513, 5th Floor, B Wing, One BKC, G Block,
Plot No.C-66, Bandra Kurla Complex,
Bandra East,
Mumbai City, Maharashtra - 400051
Phone: 022 - 26509938
Bangalore
(Sales Office) Trend Micro India Pvt. Ltd.
Units No. 507-512, 5th Floor.
PRESTIGE MERIDIAN–I,
No. 29, Mahatma Gandhi Road, (M.G. Road),
Bangalore - 560001
Phone: 080 – 40991077
Ahmedabad
(Support Center) Trend Micro India Pvt. Ltd.
9th Floor, Blk A Navratna Corporate Park
Ashok Vatika, Ambli Road
Ahmedabad – 380058
Indonesia
Jakarta
The Plaza Office Tower,
21st Floor
Jl. MH. Thamrin Kav. 28-30
Jakarta 10350 - Indonesia
Phone: +6221 2992 2177
Local Support
Technical Support:
Phone: +6221 2992 2199
Email:
idsupport@trendmicro.com
Sales Support:
sales.id@trendmicro.com
Korea
Seoul
15th FL., Haesung 2Bldg, 508, Teheran-ro,
Gangnam-gu, Seoul (06178)
Phone: +82-2-561-0990
Local Support
Sales inquiries
Support email:
support@trendmicro.co.kr
Malaysia
Kuala Lumpur
Trend Micro Malaysia Sdn Bhd (661143-T)
Suite 24-01, Level 24,
Integra Tower,
No. 348, Jalan Tun Razak,
50400 Kuala Lumpur, Malaysia
Phone: +603-2772 2288
Fax: +603-2772 2266
Local Support
Email:
sales.my@trendmicro.com
Consumer technical support hotline:
1800 18 2288
Other product support hotline:
1800 18 6868
Philippines
Manila
8/F The Rockwell Business
Center Tower 2 Ortigas Avenue
Pasig City, Metro Manila
Philippines 1600
Phone: +632 8540 0933
Local Support
Technical Support
Phone: +632 8540 0932
Sales Support
Email:
phsales@trendmicro.com
Singapore
Singapore
6 Temasek Boulevard
#16-01 to 05 Suntec Tower Four
Singapore 038986
Phone: +65 6379 2060
Local Support
For Consumer Sales
Phone: +65 6379 2060
Email:
sales.sg@trendmicro.com
For Enterprise Sales
Phone: +65 6379 2060
Email:
enterprise_marketing_sg@trendmicro.com
For Technical Support
Online: https://helpcenter.trendmicro.com/en-us/srf/
SMB/ENT hotline:
1800 580 5800
Consumer hotline:
1800 888 6868
Taiwan
Taipei
8F, No. 198,
Sec. 2, Dunhua S. Rd.,
Da’an Dist., Taipei City, Taiwan (R.O.C.)
Phone: +886-02-2378-9666
Hsinchu
3F.-5, No. 118
Ciyun Rd., East Dist.,
Hsinchu City 300196, Taiwan (R.O.C.)
Local Support
Enterprise Technical Support Hotline
Phone: +886-2-2377-2323
Need product technical support? Visit our technical support portal
Need to feedback product problem? Visit our business support portal
Enterprise Business Hotline
Phone: +886-2-2378-2666
Email: sales.tw@trendmicro.com
PC-cillin Users
Customer Service Hotline Tel:+886-2-2378-3666
Web mail:https://www.go-tm.tw/mail
Please review the FAQ if you have any problems using PC-cillin
Thailand
Bangkok
Central World Tower,
999/9, 44th Floor,
Unit 4410 -4412,
Rama I Rd., Pathumwan,
Bangkok 10330
Thailand
Phone: +66 2 646 1968
Local Support
For Enterprise Support
Sales email:
sales.th@trendmicro.com
Marketing email:
marketing.th@trendmicro.com
Support email:
helpdesk.th@trendmicro.com
Vietnam
Hanoi
16th Floor,
Daeha Business Center,
360 Kim Ma Street,
Ba Dinh District,
Hanoi, Vietnam
Phone: +84 4 37186424
Fax: +84 4 37186425
Local Support
Request Sales
Phone: +84 4 37186424
Email:
vninfo@trendmicro.com
Require to be supported
Phone: +84 4 37186424
Email:
vnsupport@trendmicro.com
Europe
Austria
Wien
Trend Micro Österreich
Wienerbergstrasse 11
Twin Tower B, 15. Stock
1100 Wien
Austria
Belgium
Grimbergen
Trend Micro Belgium
Strombeek Business Center
Boechoutlaan 105, B01.03
1853 Grimbergen
Belgium
Phone: +32 (0)15 28 14 80
Czech Republic
Prague
Trend Micro (EMEA) Limited
Želetavská 1525/1
140 00, Praga 4
Filadelfie building (Unicredit bank), 2nd floor – FLEKSI space
Czech Republik
Phone: +420 228 886 256
Denmark
Copenhagen
Trend Micro Denmark
Lautrupvang 12,
DK-2750,
Ballerup,
Copenhagen, Denmark
Email:
info_dk@trendmicro.com
Finland
Espoo
Trend Micro (EMEA) Ltd.
Vänrikinkuja 3
02600 Espoo
Finland
Phone: +358 9 81711965
France
Paris
Trend Micro SA
85, rue Albert Premier
92500 Rueil Malmaison
France
Phone: +33 (0)1 76 68 65 00
Germany
Munich
Trend Micro Deutschland GmbH
Parkring 29
85748 Garching
Germany
Phone: +49 (0)89 8393 29700
Ireland
Cork
Trend Micro (EMEA) Ltd.
Median House, Cork Business & Technology Park
Model Farm Road
Cork
Ireland
Phone: +353 (0)21 730 7300
Italy
Milan
Trend Micro Italy S.r.l.
Edison Park Center
Viale Tomas Edison 110 — Edificio C
20099 Sesto San Giovanni MI
Italy
Phone: +39 02 925931
Rome
Trend Micro Italy S.r.l.
Largo della Fontanella di Borghese, 19
00186
Rome
Italy
Phone: +39 02 925931
Netherlands
Amsterdam
Trend Micro
Herikerbergweg 92
1101 CM Amsterdam Zuid-Oost
The Netherlands
Phone: +31 (0) 20 399 8304
Norway
Oslo
Trend Micro (EMEA) Ltd.
Karenslyst Allé 2
NO-0278 Oslo
Norway
Phone: +47 46412008
Poland
Warsaw
Trend Micro Polska
Warsaw Trade Tower
Ul. Chlodna 51
00-867 Warszawa
Poland
Phone: +48 800 112 5238
Spain
Madrid
Trend Micro Spain
Paseo de la Castellana 259D
Torre Emperador, Planta 29
28046 Madrid
Spain
Phone: +34 (0)91 369 70 30
Sweden
Switzerland
Lausanne
Trend Micro Suisse
Voie du chariot 3
CH-1003 Lausanne
Switzerland
Wallisellen
Trend Micro (Schweiz) GmbH
Neue Winterthurerstr. 99 | Glatt Tower
8304 Wallisellen
Schweiz
United Kingdom
London
Trend Micro (UK) Ltd.
Podium Level (East)
2 Kingdom Street
Paddington Central
London W2 6BD
United Kingdom
Email:
info_uk@trendmicro.com
The Middle East and Africa Region
Egypt
Cairo
3rd Floor, Wallace Building
28 EL Falaky St
Greek Campus Downtown Cairo
Egypt
Phone: +202 2 7904557
Central Asia, Caucasus, Mongolia
Central Asia, Georgia, Armenia, Azerbaijan, Mongolia
Bakhtiyar Baymagambet
Phone: +7 701 527 7377
Email: bakhtiyar_baymagambet@trendmicro.com
Technical Support: +7 7172 978 976
Saudi Arabia (KSA)
Riyadh
Trend Micro Saudi office
Alnakheel, Alraidah Digital City
BLD# WH 01 – 04 Floor
Riyadh 11423, Kingdom of Saudi Arabia
Phone: +966 11 8398446
Turkey
Istanbul
Trend Micro Limited Merkezi
Hong Kong İstanbul Merkez Şubesi
İçerenköy Mah. Umut Sk.
Quick Tower No:10-12 Kat:18
Ataşehir İstanbul Türkiye
Phone: +90 212 367 4422
United Arab Emirates
Dubai
Trend Micro DMCC
Unit 3301
Swiss Tower, Cluster Y Jumeirah Lakes Towers
P.O. Box 488075
Dubai
United Arab Emirates
Phone: +971 4 554 8277
Israel
Tel Aviv
Trend Micro Israel
Derech Menachem Begin 121
Floor 61 Tel Aviv-Yafo, 6701203
Phone: +972-3-763-1005
Email: Trendmicro_israel@trendmicro.com
South Africa
Bryanston
Silverpoint Office Park
Building 1, Ground Floor
22 Ealing Crescent
Bryanston, 2191
South Africa
Phone: +27 (0)11 012 3609
Qatar
Doha
Level 15, Commercial Bank Plaza
West Bay, Doha
P.O. Box 27111
Qatar
Phone: +974 4452 8955
Email: TrendMicroQatar@trendmicro.com
Japan
Japan Headquarters, Tokyo
JR Shinjuku Miraina Tower
4-1-6 Shinjuku, Shinjuku-ku,
Tokyo Japan ZIP 160-0022
Phone: +81-3-4330-7600
Osaka
Nissei Sin-Osaka Bldg. 13F
3-4-30 Miyahara,
Yodogawa-ku,
Osaka 532-0003
Phone: +81-6-6350-0330
Fax: +81-6-6350-0591
Fukuoka
San F Bldg. 7F
2-3-7 Hakataeki-mae,
Hakata-ku,
Fukuoka 812-0011
Phone: +81-92-471-0562
Fax: +81-92-471-0563
Nagoya
Nagoya Sakura Dori Bldg. 7F
3-22-24 Marunouchi, Naka-ku,
Nagoya-City, Aichi 460-0002
Phone: +81-52-955-1221
Fax: +81-52-963-6332
Latin America Region
Brazil
São Paulo
Rua Prof. Atílio Innocenti, 165 – 18 Andar
Código postal (CEP): 04538-000
São Paulo, SP
Phone: +55 11 2149-5655
Colombia
Bogotá
Edificio British Council
Cra. 11a #93 - 35 piso 8
Bogotá Colombia
Mexico
Mexico City
Insurgentes Sur, 730 – piso 3
Col Del Valle
C.P. 03100, México, D.F.
Mexico
Phone: +52-55-3067-6000