- Contact Locations
U.S.A. Headquarters
Trend Micro Incorporated
225 East John Carpenter Freeway, Suite 1500
Irving, Texas 75062
Phone: +1 (817) 569-8900
Toll-free: (888) 762-8736
Canada Headquarters
Trend Micro Canada Technologies Inc.
40 Hines Road, Suite 300
Ottawa, Ontario, Canada K2K 2M5
Phone: +1 (613) 599-4505
Fax: +1 (613) 599-8191
Austin, Texas
11305 Alterra Parkway
Austin, TX 78758
Phone: (512) 646-6100
Chicago, IL, US Office
444 West Lake Street
Suite 3150
Chicago, Illinois 60606
Jersey City, New Jersey
101 Hudson Street, Suite 2202
Jersey City, New Jersey 07302 U.S.A.
Phone: +1 (201) 479-5376
Minneapolis (Richfield), Minnesota
Two Meridian Crossings, Suite 110
Richfield, Minnesota 55423 U.S.A.
Reston, Virginia
Two Fountain Square
11921 Freedom Drive, Suite #1050
Reston, VA 20190
Roseville
3017 Douglas Blvd, Suite 300
Roseville, CA 95661
San Jose, California
560 S. Winchester Blvd. Suite 400
San Jose, CA 95128
Phone: +1 (408) 257-1500
Toll-free: (800) 228-5651
Seattle, WA, US Office
1201 Third Avenue, Suite 5020
Seattle, WA 98101
Toronto, Ontario, Canada Office
1 Snooker Street
Toronto, Ontario, M6K 1G1
North Sydney
Level 15, 1 Pacific Highway, North Sydney,
NSW 2060, Australia
Phone: 1-800-642-421
Sydney
Level 1, 346 Kent St, Sydney,
NSW 2000, Australia
Phone: 1-800-642-421
Melbourne
Level 9, 606 St Kilda Road,
Melbourne VIC 3004, Australia
Phone: 1-800-642-421
Brisbane
Level 18, 175 Eagle Street,
Brisbane QLD 4000
Phone: 1-800-642-421
Perth
Office 1714, Level 17, Exchange Tower 2 The Esplanade,
Perth WA 6000
Phone: 1-800-642-421
Canberra
Level 1, The Realm 18 National Circuit,
Barton, ACT 2600
Phone: 1-800-642-421
Auckland
GridAKL, 12 Madden Street,
Wynyard Quarter, Auckland 1010
Phone: 0800 004 633
Local Support
For Enterprise
Sales hotline: 800-820-8876 or +86 21 63848622
Technical support: 800-820-8839 or +86 21 26037677
Mobile user can dial number: 400-820-8839
For Consumer
Technical support: +86 21 26037676
Email: consumer@trendmicro.com.cn
Beijing
Room 1803, SK Tower
Beijing 100022, China
Phone: +86 10 85252277
Guangzhou
Room 3702, Metro Plaza, 183
Tian He Bei Road
Guangzhou, Zipcode:510075
Phone: +86-20-8755-3895
Shanghai
8/F, Century Ba-shi Building
398 Huai Hai Road(M)
Shanghai 200020, China
Phone: +86 21 63848899
Nanjing
14F, Building B, SHI MAO Link Park
No.56 An De Men Avenue,
Nanjing, China
Phone: +86-25- 52386000
Local Support
Technical Support Email (Enterprise):
hksupportcenter@trendmicro.com
Technical Support Hotline (Enterprise):
+852-2612-0541 (HK)
Technical Support Hotline (Enterprise):
+853-6378-9822 (Macau)
Technical Support Email (PC-cillin):
consumer@trendmicro.com
Technical Support Hotline (PC-cillin):
+852-2612-0099 (HK)
Technical Support Hotline (PC-cillin):
+853-6378-9822 (Macau)
Wanchai
917 9/F Shui On Centre,
6-8 Harbour Road Wanchai, Hong Kong
Phone: +852-2866-4362
Fax: +852-2866-4363
Email: hksales@trendmicro.com
New Delhi
Trend Micro India Pvt. Ltd.
10th floor, EROS Corporate Tower,
Nehru Place,
New Delhi – 110019
# 011 – 66213200
Mumbai
Trend Micro India Pvt. Ltd.
Ground Floor, Platina,
Plot No C-59, Bandra Kurla Complex,
Bandra East,
Mumbai - 400051
# 022 - 26509938
Bangalore
( Sales Office ) Trend Micro India Pvt. Ltd.
Units No. 507-512, 5th Floor.
PRESTIGE MERIDIAN–I,
No. 29, Mahatma Gandhi Road, (M.G. Road),
Bangalore - 560001,
# 080 – 40991077
Local Support
Technical Support
Phone: +6221 2992 2199
Email: idsupport@trendmicro.com
Sales Support
Email: sales.id@trendmicro.com
Jakarta
The Plaza Office Tower,
21st Floor
Jl. MH. Thamrin Kav. 28-30
Jakarta 10350 - Indonesia
Phone: +6221 2992 2177
Local Support
Sales email: sales@trendmicro.co.kr
Support email: support@trendmicro.co.kr
Seoul
3FL KT&G Tower, Youngdongdaero 416,
KangNam-ku, Seoul (06176)
Phone: +82-2-561-0990
Local Support
Email: sales.my@trendmicro.com
Consumer technical support hotline: 1800 18 2288
Other product support hotline: 1800 18 6868
Kuala Lumpur
Trend Micro Malaysia Sdn Bhd (661143-T)
Suite 24-01, Level 24,
Integra Tower,
No. 348, Jalan Tun Razak,
50400 Kuala Lumpur, Malaysia
Phone: +603-2772 2288
Fax: +603-2772 2266
Manila
8/F The Rockwell Business
Center Tower 2 Ortigas Avenue
Pasig City, Metro Manila
Philippines 1600
Phone: +632 8995 6200
Local Support
For Consumer Sales
Phone: +65 6379 2060
Email: sales.sg@trendmicro.com
For Enterprise Sales
Phone: +65 6379 2060
Email: enterprise_marketing_sg@trendmicro.com
For Technical Support
Online: https://helpcenter.trendmicro.com/en-us/srf/
SMB/ENT hotline: 1800 580 5800
Consumer hotline: 1800 888 6868
Singapore
6 Temasek Boulevard
#16-01 to 05 Suntec Tower Four
Singapore 038986
Phone: +65 6379 2060
Local Support
Enterprise Technical Support Hotline
Phone: +886-2-2377-2323
Web mail: http://www.trend.com.tw/corpmail/
Enterprise Business Hotline
Phone: +886-2-2378-2666
Email: sales@trend.com.tw
PC-cillin Users
Customer Service Hotline Tel:+886-2-2378-3666
Web mail: http://www.trend.com.tw/pccmail/
Please review the FAQ if you have any problems using PC-cillin
Taipei
8F, No. 198,
Tun-Hwa S. Road, Sec. 2,
Taipei 106, Taiwan
Phone: +886-2-23789666
Hsinchu
5F., No.6,
Lixing 6th Rd., East Dist.,
Hsinchu City 300, Taiwan (R.O.C.)
Phone: +886-3-5787068
Local Support
For Enterprise Support
Sales email: sales.th@trendmicro.com
Marketing email: marketing.th@trendmicro.com
Support email: helpdesk.th@trendmicro.com
Bangkok
Central World Tower,
999/9, 44th Floor,
Unit 4410 -4412,
Rama I Rd., Pathumwan,
Bangkok 10330
Thailand
Phone: +66 2 646 1968
Local Support
Request Sales
Phone: +84 4 37186424
Email: vninfo@trendmicro.com
Require to be supported
Phone: +84 4 37186424
Email: vnsupport@trendmicro.com
13th floor
Hanoi Tower Building
No. 49 Hai Ba Trung Street,
Hoan Kiem District
Hanoi Vietnam
Phone: +84 4 37186424
Fax: +84 4 37186425
Hanoi
10th Floor,
VINACONEX Building,
34 Lang Ha Street,
Dong Da District
Hanoi, Vietnam
Phone: +84 4 37186424
Fax: +84 4 37186425
Wien
Trend Micro Österreich
Wienerbergstrasse 11
Twin Tower B, 15. Stock
1100 Wien
Austria
Mechelen
Trend Micro Benelux
Mechelen Campus, Building H, Floor 2
Schaliënhoevedreef 20
2800 Mechelen
Belgium
Phone +32 (0)15 28 14 80
Prague
Trend Micro (EMEA) Limited
Vyskočilova 1561/4a
140 00, Praha 4
Czech Republik
Phone: +420 228 886 256
Copenhagen
Trend Micro Denmark
Lautrupvang 12,
DK-2750,
Ballerup,
Copenhagen, Denmark
Email: info_dk@trendmicro.com
Espoo
Trend Micro (EMEA) Ltd.
Vänrikinkuja 3
02600 Espoo
Finland
Phone: +358 9 81711965
Paris
Trend Micro SA
85, rue Albert Premier
92500 Rueil Malmaison
France
Phone: +33 (0)1 76 68 65 00
Munich
Trend Micro Deutschland GmbH
Parkring 29
85748 Garching
Germany
Phone: +49 (0)89 8393 29700
Cork
Trend Micro (EMEA) Ltd.
Median House, Cork Business & Technology Park
Model Farm Road
Cork
Ireland
Phone: +353 (0)21 730 7300
Milan
Trend Micro Italy S.r.l.
Edison Park Center
Viale Tomas Edison 110 — Edificio C
20099 Sesto San Giovanni MI
Italy
Phone: +39 02 925931
Rome
Trend Micro Italy S.r.l.
Largo della Fontanella di Borghese, 19
00186
Rome
Italy
Phone: +39 06 40901801
Phone: +39 02 925931
Luxembourg
Trend Micro Luxembourg
Royal Office space Capellen
2-4 Parc d’activites
L-8308 Capellen
Phone: +352 28 99 34 00
Amsterdam
Trend Micro
Herikerbergweg 92
1101 CM Amsterdam Zuid-Oost
The Netherlands
Phone +31 (0) 20 399 8304
Oslo
Trend Micro (EMEA) Ltd.
Karenslyst Allé 2
NO-0278 Oslo
Norway
Phone: +47 22 12 85 00
Warsaw
Trend Micro Polska
Warsaw Trade Tower
Ul. Chlodna 51
00-867 Warszawa
Poland
Phone: +48 800 112 5238
Madrid
Trend Micro Spain
Paseo de la Castellana 259D
Torre Espacio, Planta 20
28046 Madrid
Spain
Phone: +34 (0)91 369 70 30
Stockholm
Trend Micro Sweden
Jan Stenbecks torg 17
SE-164 40 Kista
Sweden
Phone: +46 (0)8 502 457 55
Email: kontakt@trendmicro.se
Lausanne
Trend Micro Suisse
WTC, Avenue Gratta-Paille 2
1018 Lausanne
Switzerland
Wallisellen
Trend Micro (Schweiz) GmbH
Neue Winterthurerstr. 99 | Glatt Tower
8304 Wallisellen
Schweiz
London
Trend Micro (UK) Ltd.
Podium Level (East)
2 Kingdom Street
Paddington Central
London W2 6BD
United Kingdom
Phone: +44 (0)203 549 3300
Cairo
3rd Floor, Wallace Building
28 EL Falaky St
Greek Campus Downtown Cairo
Egypt
Phone: +202 2 7904557
Russia
Trend Micro CIS Georgia and Mongolia
BC Domnikov, Block 1,
Mashi Porivaevoy str. 34,
Moscow, 107078
Russia
Phone: +7 495 252 3380
Email: russia@trendmicro.com
Technical Support: +8 800 100 5652
Trend Micro representative in Ukraine, Moldova, Belarus
Vasily Didenko
Phone: +38 067 504 8562
Email: vasyl_didenko@trendmicro.com
Ukraine Technical Support: +380443921397
Moldova Technical Support: +37322903857
Belarus Technical Support: +8-820-00110581
Trend Micro representative in Kazakhastan
Nurbek Rakhimov
Phone: +7 701 516 9400
Email: nurbek_rakhimov@trendmicro.com
Technical Support: +7 717 278 8092
Trend Micro representative in Georgia
Irakli Papava
Phone: +995 577 94 17 17
Email: Irakli_Papava@trendmicro.com
Technical Support: +995 322 42 10 65
Riyadh
Trend Micro Saudi Arabia
Building WH-14, 4th floor
Raidah Digital City, Al-Nakheel District
PO Box 12979
Riyadh 11483, KSA
Saudi Arabia
Phone: +966 11 839 8444
Istanbul
Trend Micro Türkiye
Büyükdere Cad. Bilim Sok. Sun Plaza
Kat:19 Maslak
Istanbul
Türkiye
Phone: +90 212 367 4422
Dubai
Trend Micro DMCC
Unit 3301
Swiss Tower, Cluster Y Jumeirah Lakes Towers
P.O. Box 488075
Dubai
United Arab Emirates
Phone: +971 (0) 44573080
Tel Aviv
Trend Micro Israel
Derech Menachem Begin 121
Floor 61 Tel Aviv-Yafo, 6701203
Phone: +972-3-763-1005
Email: Trendmicro_israel@trendmicro.com
Bryanston
Silverpoint Office Park
Building 1, Ground Floor
22 Ealing Crescent
Bryanston, 2191
South Africa
Phone: +27 (0)11 012 3609
Doha
Level 15, Commercial Bank Plaza
West Bay, Doha
P.O. Box 27111
Qatar
Phone: +974 4452 8955
Email: TrendMicroQatar@trendmicro.com
Japan Headquarters
Tokyo
Shinjuku MAYNDS Tower,
2-1-1 Yoyogi, Shibuya-ku,
Tokyo Japan ZIP 151-0053
Phone +81.3.5334.3618
Osaka
Nissei Sin-Osaka Bldg. 13F
3-4-30 Miyahara,
Yodogawa-ku,
Osaka 532-0003
Tel: +81-6-6350-0330
Fax: +81-6-6350-0591
Fukuoka
San F Bldg. 7F
2-3-7 Hakataeki-mae,
Hakata-ku,
Fukuoka 812-0011
Tel: +81-92-471-0562
Fax: +81-92-471-0563
Nagoya
Nagoya Sakura Dori Bldg. 7F
3-22-24 Marunouchi, Naka-ku,
Nagoya-City, Aichi 460-0002
Tel: +81-52-955-1221
Fax: +81-52-963-6332
São Paulo
Rua Prof. Atílio Innocenti, 165 – 18 Andar
Código postal (CEP): 04538-000
São Paulo, SP
Phone: +55 11 2149-5655
Mexico City
Insurgentes Sur, 730 – piso 3
Col Del Valle
C.P. 03100, México, D.F.
Mexico
Phone: +52-55-3067-6000