North America Region
United States
Trend Micro Incorporated
225 East John Carpenter Freeway, Suite 1500
Irving, Texas 75062
Phone: +1 (817) 569-8900
Toll-free: (888) 762-8736
11305 Alterra Parkway
Austin, TX 78758
Phone: (512) 646-6100
444 West Lake Street
Suite 3150
Chicago, Illinois 60606
101 Hudson Street, Suite 2202
Jersey City, New Jersey 07302
Phone: +1 (201) 479-5376
Two Fountain Square
11921 Freedom Drive, Suite #1050
Reston, VA 20190
3017 Douglas Blvd, Suite 300
Roseville, CA 95661
Phone: +1 (408) 257-1500
Toll-free: (800) 228-5651
Canada
Trend Micro Canada Technologies Inc.
40 Hines Road, Suite 300
Ottawa, Ontario, Canada K2K 2M5
Phone: +1 (613) 599-4505
Fax: +1 (613) 599-8191
1 Snooker Street
Toronto, Ontario, M6K 1G1
Australia and New Zealand
Australia
Level 15, 1 Pacific Highway, North Sydney, NSW 2060
Phone: 1-800-642-421
Level 1, 346 Kent St, Sydney, NSW 2000
Phone: 1-800-642-421
Level 17, Collins Square Tower 4, 727 Collins Street, Melbourne VIC 3008
Phone: 1-800-642-421
Level 6/200 Adelaide St, Brisbane City QLD 4000
Phone: 1-800-642-421
Level 32, Central Park 152 St George's Terrace, Perth, WA 6000
Phone: 1-800-642-421
Level 1, The Realm 18 National Circuit, Barton, ACT 2600
Phone: 1-800-642-421
New Zealand
GridAKL, 12 Madden Street, Wynyard Quarter, Auckland 1010
Phone: 0800-004-633
Asia-Pacific Region
China
14F, Building B, SHI MAO Link Park
No.56 An De Men Avenue,
Nanjing, China
Phone: +86-25-52386000
Hong Kong
917 9/F Shui On Centre,
6-8 Harbour Road Wanchai, Hong Kong
Phone: +852-2866-4362
Fax: +852-2866-4363
Email: hksales@trendmicro.com
Technical Support Email (Enterprise)
hksupportcenter@trendmicro.com
Technical Support Hotline (Enterprise):
+852-2612-0541 (HK)
Technical Support Hotline (Enterprise):
+853 8791 4111 (Macau)
Technical Support Email (PC-cillin):
consumer@trendmicro.com
Technical Support Hotline (PC-cillin):
+852-2612-0099 (HK)
Technical Support Hotline (PC-cillin):
+853 8791 4111 (Macau)
India
Trend Micro India Pvt. Ltd.
10th floor, EROS Corporate Tower,
Nehru Place,
New Delhi – 110019
Phone: 011 – 66213200
Trend Micro India Pvt. Ltd.
Ground Floor, Platina,
Plot No C-59, Bandra Kurla Complex,
Bandra East,
Mumbai - 400051
Phone: 022 - 26509938
(Sales Office) Trend Micro India Pvt. Ltd.
Units No. 507-512, 5th Floor.
PRESTIGE MERIDIAN–I,
No. 29, Mahatma Gandhi Road, (M.G. Road),
Bangalore - 560001,
Phone: 080 – 40991077
Indonesia
The Plaza Office Tower,
21st Floor
Jl. MH. Thamrin Kav. 28-30
Jakarta 10350 - Indonesia
Phone: +6221 2992 2177
Technical Support:
Phone: +6221 2992 2199
Email:
idsupport@trendmicro.com
Sales Support:
sales.id@trendmicro.com
Korea
3FL KT&G Tower, Youngdongdaero 416,
KangNam-ku, Seoul (06176)
Phone: +82-2-561-0990
Sales inquiries
Support email:
support@trendmicro.co.kr
Malaysia
Trend Micro Malaysia Sdn Bhd (661143-T)
Suite 24-01, Level 24,
Integra Tower,
No. 348, Jalan Tun Razak,
50400 Kuala Lumpur, Malaysia
Phone: +603-2772 2288
Fax: +603-2772 2266
Email:
sales.my@trendmicro.com
Consumer technical support hotline:
1800 18 2288
Other product support hotline:
1800 18 6868
Philippines
8/F The Rockwell Business
Center Tower 2 Ortigas Avenue
Pasig City, Metro Manila
Philippines 1600
Phone: +632 8995 6200
Technical Support
Phone: +632 8540 0932
Sales Support
Email:
phsales@trendmicro.com
Singapore
6 Temasek Boulevard
#16-01 to 05 Suntec Tower Four
Singapore 038986
Phone: +65 6379 2060
For Consumer Sales
Phone: +65 6379 2060
Email:
sales.sg@trendmicro.com
For Enterprise Sales
Phone: +65 6379 2060
Email:
enterprise_marketing_sg@trendmicro.com
For Technical Support
Online: https://helpcenter.trendmicro.com/en-us/srf/
SMB/ENT hotline:
1800 580 5800
Consumer hotline:
1800 888 6868
Taiwan
8F, No. 198,
Sec. 2, Dunhua S. Rd.,
Da’an Dist., Taipei City, Taiwan (R.O.C.)
Phone: +886-2-23789666
3F.-5, No. 118
Ciyun Rd., East Dist.,
Hsinchu City 300196, Taiwan (R.O.C.)
Enterprise Technical Support Hotline
Phone: +886-2-2377-2323
Web mail: http://www.trend.com.tw/corpmail/
Enterprise Business Hotline
Phone: +886-2-2378-2666
Email: sales@trend.com.tw
PC-cillin Users
Customer Service Hotline Tel:+886-2-2378-3666
Web mail: http://www.trend.com.tw/pccmail/
Please review the FAQ if you have any problems using PC-cillin
Thailand
Central World Tower,
999/9, 44th Floor,
Unit 4410 -4412,
Rama I Rd., Pathumwan,
Bangkok 10330
Thailand
Phone: +66 2 646 1968
For Enterprise Support
Sales email:
sales.th@trendmicro.com
Marketing email:
marketing.th@trendmicro.com
Support email:
helpdesk.th@trendmicro.com
Vietnam
10th Floor,
VINACONEX Building,
34 Lang Ha Street,
Dong Da District
Hanoi, Vietnam
Phone: +84 4 37186424
Fax: +84 4 37186425
Request Sales
Phone: +84 4 37186424
Email:
vninfo@trendmicro.com
Require to be supported
Phone: +84 4 37186424
Email:
vnsupport@trendmicro.com
13th floor
Hanoi Tower Building
No. 49 Hai Ba Trung Street,
Hoan Kiem District
Hanoi Vietnam
Phone: +84 4 37186424
Fax: +84 4 37186425
Europe
Austria
Trend Micro Österreich
Wienerbergstrasse 11
Twin Tower B, 15. Stock
1100 Wien
Austria
Belgium
Trend Micro Belgium
Strombeek Business Center
Boechoutlaan 105, B01.03
1853 Grimbergen
Belgium
Phone: +32 (0)15 28 14 80
Czech Republic
Trend Micro (EMEA) Limited
Vyskočilova 1561/4a
140 00, Praha 4
Czech Republik
Phone: +420 228 886 256
Denmark
Trend Micro Denmark
Lautrupvang 12,
DK-2750,
Ballerup,
Copenhagen, Denmark
Email:
info_dk@trendmicro.com
Finland
Trend Micro (EMEA) Ltd.
Vänrikinkuja 3
02600 Espoo
Finland
Phone: +358 9 81711965
France
Trend Micro SA
85, rue Albert Premier
92500 Rueil Malmaison
France
Phone: +33 (0)1 76 68 65 00
Germany
Trend Micro Deutschland GmbH
Parkring 29
85748 Garching
Germany
Phone: +49 (0)89 8393 29700
Ireland
Trend Micro (EMEA) Ltd.
Median House, Cork Business & Technology Park
Model Farm Road
Cork
Ireland
Phone: +353 (0)21 730 7300
Italy
Trend Micro Italy S.r.l.
Edison Park Center
Viale Tomas Edison 110 — Edificio C
20099 Sesto San Giovanni MI
Italy
Phone: +39 02 925931
Trend Micro Italy S.r.l.
Largo della Fontanella di Borghese, 19
00186
Rome
Italy
Phone: +39 02 925931
Luxembourg
NCI Bureau
No. 114, 1er etage
Immeuble Lacolith
29, rue Eugène Ruppert
L-2453 Luxembourg
Phone: +352 27305144
Netherlands
Trend Micro
Herikerbergweg 92
1101 CM Amsterdam Zuid-Oost
The Netherlands
Phone +31 (0) 20 399 8304
Norway
Trend Micro (EMEA) Ltd.
Karenslyst Allé 2
NO-0278 Oslo
Norway
Phone: +47 22 12 85 00
Poland
Trend Micro Polska
Warsaw Trade Tower
Ul. Chlodna 51
00-867 Warszawa
Poland
Phone: +48 800 112 5238
Spain
Trend Micro Spain
Paseo de la Castellana 259D
Torre Emperador, Planta 29
28046 Madrid
Spain
Phone: +34 (0)91 369 70 30
Sweden
Trend Micro Sweden
Sveavägen 17
111 57 Stockholm
Sweden
Switzerland
Trend Micro Suisse
Voie du chariot 3
CH-1003 Lausanne
Switzerland
Trend Micro (Schweiz) GmbH
Neue Winterthurerstr. 99 | Glatt Tower
8304 Wallisellen
Schweiz
United Kingdom
Trend Micro (UK) Ltd.
Podium Level (East)
2 Kingdom Street
Paddington Central
London W2 6BD
United Kingdom
Phone: +44 (0)203 549 3300
The Middle East and Africa Region
Egypt
3rd Floor, Wallace Building
28 EL Falaky St
Greek Campus Downtown Cairo
Egypt
Phone: +202 2 7904557
Central Asia, Caucasus, Mongolia
Nurbek Rakhimov
Phone: +7 701 516 9400
Email: nurbek_rakhimov@trendmicro.com
Technical Support:
+7 7172 978 976
Saudi Arabia
Trend Micro Saudi Arabia
Building WH-14, 4th floor
Raidah Digital City, Al-Nakheel District
PO Box 12979
Riyadh 11483, KSA
Saudi Arabia
Phone: +966 11 839 8444
Turkey
Trend Micro Türkiye
Büyükdere Cad. Bilim Sok. Sun Plaza
Kat:19 Maslak
Istanbul
Türkiye
Phone: +90 212 367 4422
United Arab Emirates
Trend Micro DMCC
Unit 3301
Swiss Tower, Cluster Y Jumeirah Lakes Towers
P.O. Box 488075
Dubai
United Arab Emirates
Phone: +971 (0) 44573080
Israel
Trend Micro Israel
Derech Menachem Begin 121
Floor 61 Tel Aviv-Yafo, 6701203
Phone: +972-3-763-1005
Email: Trendmicro_israel@trendmicro.com
South Africa
Silverpoint Office Park
Building 1, Ground Floor
22 Ealing Crescent
Bryanston, 2191
South Africa
Phone: +27 (0)11 012 3609
Qatar
Level 15, Commercial Bank Plaza
West Bay, Doha
P.O. Box 27111
Qatar
Phone: +974 4452 8955
Email: TrendMicroQatar@trendmicro.com
Japan
Shinjuku MAYNDS Tower,
2-1-1 Yoyogi, Shibuya-ku,
Tokyo Japan ZIP 151-0053
Phone +81-3-5334-3618
Nissei Sin-Osaka Bldg. 13F
3-4-30 Miyahara,
Yodogawa-ku,
Osaka 532-0003
Tel: +81-6-6350-0330
Fax: +81-6-6350-0591
San F Bldg. 7F
2-3-7 Hakataeki-mae,
Hakata-ku,
Fukuoka 812-0011
Tel: +81-92-471-0562
Fax: +81-92-471-0563
Nagoya Sakura Dori Bldg. 7F
3-22-24 Marunouchi, Naka-ku,
Nagoya-City, Aichi 460-0002
Tel: +81-52-955-1221
Fax: +81-52-963-6332
Latin America Region
Brazil
Rua Prof. Atílio Innocenti, 165 – 18 Andar
Código postal (CEP): 04538-000
São Paulo, SP
Phone: +55 11 2149-5655
Mexico
Insurgentes Sur, 730 – piso 3
Col Del Valle
C.P. 03100, México, D.F.
Mexico
Phone: +52-55-3067-6000