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Trend Micro Incorporated
225 E. John Carpenter Freeway, Suite 1500
Irving, Texas 75062 U.S.A.
電話:+1 817 569 8900
免付費專線:(888) 762 8736

Trend Micro Canada Technologies Inc.
Suite 200, 40 Hines Rd, Ottawa, ON, Canada K2K 2M5
電話:613 599 4505

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趨勢科技會透過網站 www.trendmicro.com 通知公眾我們可供申索取閱的政策。


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Mandatory Arbitration

If you are a citizen or resident of the United States or if you are accessing this website (trendmicro.com) while located within the United States or any of its territories, by accessing and/or continuing to access this website, you agree that any claim or controversy that you may have against Trend Micro Incorporated (U.S.) or any of its parents, subsidiaries, or affiliates that arises out of or relates to your activity on this website shall be settled by individual arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

The place of arbitration shall be Dallas, Texas, United States of America. The arbitration shall be governed by the laws of the State of Texas. Each party will, upon written request of the other party, promptly provide the other with copies of all relevant documents. There shall be no other discovery allowed. The arbitrator(s) will have no authority to award punitive or other damages not measured by the prevailing party's actual damages, except as may be required by statute. The arbitrator(s) shall not award consequential damages in any arbitration initiated under this section. Any award in an arbitration initiated under this clause shall be limited to monetary damages and shall include no injunction or direction to any party other than the direction to pay a monetary amount. Pursuant to the Commercial Arbitration Rules, the arbitrator(s) will have the authority to allocate the costs of the arbitration process among the parties but will only have the authority to allocate attorneys' fees if a particular law permits them to do so.

All arbitration proceedings shall be in the form of an individual arbitration. No joint, consolidated, or class proceedings shall be permitted unless Trend Micro Incorporated, in its sole discretion, consents to allow claims (and any associated counterclaims) to be consolidated into one or more joint arbitrations. By accessing or continuing to access this website, you hereby irrevocably waive any right—in law, equity, or otherwise—to initiate or participate in any class-action proceedings that include, arise out of, or are related to claims that are within the scope of this arbitration provision.

Modern Slavery Act 2015 Group Statement

This Statement Covers Financial Year 1st January 2022 to 31st December 2022 

This statement is made pursuant to Section 54 of The Modern Slavery Act of 2015 and sets out the steps that Trend Micro has taken and is continuing to take to ensure that modern slavery or human trafficking is not taking place within our business or supply chain.

Modern slavery is a crime and a violation of fundamental human rights and encompasses slavery, servitude, human trafficking and forced labour all of which have in common one person depriving another of their liberty in order to exploit them for personal or commercial gain. Trend Micro has a zerotolerance approach to any form of modern slavery. We are committed to acting ethically and with integrity and transparency in all business dealings and to putting effective systems and controls in place to safeguard against any form of modern slavery taking place within the business or our supply chain. We expect the same high standards from all of our contractors, suppliers and other business partners. As part of our contracting processes, we include specific prohibitions against the use of forced, compulsory or trafficked labour, or anyone held in slavery or servitude and we expect that our suppliers will hold their own suppliers to the same high standards. This policy applies to all persons working for us or on our behalfin any capacity, including employees at all levels, directors, officers, agency workers, seconded workers, contractors, external consultants, third-party representatives and business partners.

About Trend Micro:

Trend Micro is engaged in designing and licensing security software and related services. Find out more at: https://www.trendmicro.com/en_gb/about.html 

Supply Chain:

Trend Micro and its operating affiliated companies take steps to verify, evaluate and address risks of slavery and human trafficking in our supply chain.

Due to the nature of our business, we deem ourselves to have a low risk of modern slavery in our business and supply chain, however, with our supplier selection and on-boarding procedure we do undertake appropriate due diligence establishing relationships of trust and integrity with our suppliers and enter into contracts in order to provide contractual commitments to be made by the companies involved.

Our Policies:

We operate a number of internal policies to ensure that we are conducting business in an ethical and transparent manner. The following policies are available to employees via our intranet and HR departments:

  • Recruitment policy.
    We have in place a robust recruitment process which clearly outlines the ethical stance that we take in relation to employee intake and treatment. 
  • Whistleblowing policy.
    We encourage all employees, customers, and suppliers to report any suspicions. We provide a confidential helpline to protect the identity of whistle-blowers. 
  • Code of Conduct.
    Our code encourages employees to do the right thing by clearly stating the actions and behaviour expected of them when representing the business. We strive to maintain the highest standards of employee conduct and ethical behaviour when operating and managing our supply chain.

Our Practices:

We continue to embed the principles of the Modern Slavery Act 2015 through:

  • Providing awareness training to our employees on the Modern Slavery Act 2015 and ensuring they are aware of the appropriate actions to take should they suspect a case of slavery of human trafficking.
  • Ensuring that consideration of the modern slavery risks and prevention are an integral part of our policy review process.
  • Taking consistent action to strengthen and sustain our zero-tolerance policy towards modern slavery.