ICU JPM
Empowers Their Team with Unified Cyber Defense Using Trend Micro Solutions
OVERVIEW
ICU JPM is a governmental agency in Malaysia dedicated to coordinating and supervising national development initiatives. Since its establishment in 1969, it has evolved to become the backbone of Malaysia’s development policy execution. The agency oversees the implementation of major projects like the National Development Policy and various poverty eradication programs. In 1999, ICU JPM was among the first to move to the new Federal Government Administration Centre in Putrajaya, embracing the Multimedia Super Corridor (MSC) project and spearheading the adoption of electronic government initiatives.
ICU JPM operates within a sophisticated virtualization infrastructure in a certified green data center, managing hundreds of machines. It serves about 3,000 internal users, with additional external access available. The primary mission of ICU JPM in securing this IT environment is to protect highly sensitive national security information from cyber threats, unauthorized access, and breaches.
Trend offers comprehensive cybersecurity protection, which was precisely what we needed.
—Ts. Ahmad Fikri Bin Hidzir
Assistant Director, Pusat Bank
Data Negara dan Inovasi (NADI), ICU JPM
Industry
Government
Employees
274
Region
Malaysia
Solutions
- Enhanced cybersecurity management, offering a single, integrated platform that improves visibility and control across the network
- Improved monitoring of network activities and timely detection of potential threats
- Streamlined detection, investigation, and response to threats
CHALLENGES
Facing significant cybersecurity challenges, a robust solution was essential to enhance the defensive posture of ICU JPM. The increasing frequency and sophistication of cyber threats, including malware and ransomware targeting government data, required advanced detection and prevention capabilities. Additionally, the potential for data breaches posed a critical risk to national security and the agency’s reputation, highlighting the need for stringent data control measures.
The adoption of remote work further complicated their security landscape as it introduced new vulnerabilities that needed addressing, particularly in securing remote access and protecting endpoints outside the traditional network perimeter. External access to systems by non-internal users required enhanced perimeter defenses to prevent unauthorized access. Moreover, resource limitations in terms of budget and cybersecurity expertise made it challenging to manage and mitigate these risks effectively.
I would recommend Trend to anyone seeking a comprehensive cybersecurity platform that is reliable and effective, with advanced threat detection, ease of use, and scalability.
—Ts. Ahmad Fikri Bin Hidzir
Assistant Director, Pusat Bank
Data Negara dan Inovasi (NADI), ICU JPM
WHY TREND
ICU JPM selected Trend as their cybersecurity partner, a decision driven by the comprehensive suite of specialized Trend solutions tailored to meet their specific security needs.
“Trend offers comprehensive cybersecurity protection, which was precisely what we needed at the time when we were initially just looking for an endpoint solution,” says Ts. Ahmad Fikri Bin Hidzir, the Assistant Director at Pusat Bank Data Negara dan Inovasi (NADI) for ICU JPM. “The team has consistently educated the [ICU JPM] team about the realities of cyber defense and demonstrated a connected threat defense framework that perfectly met our needs.
SOLUTION
The ICU JPM and Trend partnership is supported by robust endpoint protection offerings including Trend Micro Apex One™ and Trend Micro Apex Central, which provides advanced automated threat detection and response capabilities. Additionally, Trend Micro™ Deep Security™ offers seamless server security with capabilities like intrusion prevention and application control, further bolstering the agency’s defense mechanisms.
For network security, Trend Micro™ – Deep Discovery™ Inspector was critical in providing visibility into network traffic and potential threats, enhancing ICU JPM’s ability to detect and respond to breaches swiftly. The AI-powered Trend Vision One platform and its XDR capabilities also played a pivotal role, offering a unified view across all layers of security. This enabled the agency to streamline their detection, investigation, and response to threats. The suite of tools utilized provided a scalable and integrated solution that effectively addressed ICU JPM’s complex cybersecurity challenges.
RESULTS
By adopting a layered security approach, ICU JPM quickly improved their ability to protect, detect, and respond to threats through a unified and user-friendly platform. This enabled better monitoring of network activities and timely detection of potential threats, facilitating preemptive action against attacks. With this robust framework, ICU JPM has experienced a marked decrease in security incidents, reflecting the effectiveness of a unified approach to cyber defense. The implementation, which included comprehensive planning, training, and continuous management, has successfully minimized disruptions and optimized the security operations within the agency.
“I would recommend Trend to anyone seeking a comprehensive cybersecurity platform that is reliable and effective, with advanced threat detection, ease of use, and scalability,” says Ts. Fikri. “With its proven track record, Trend is a trusted leader in the cybersecurity industry, known for its innovation and excellence.”
WHAT'S NEXT
Looking ahead, ICU JPM is committed to continuously strengthening their cybersecurity measures to address both emerging technological challenges and human-related security risks. Their focus will be on advancing their technological defenses while also enhancing the cybersecurity awareness and promoting best practices among their entire team.
Trend is set to play a crucial role in this ongoing journey, assisting as a strategic advisor and technology provider. Trenders are lending insights into global threat landscapes—and innovative cybersecurity solutions—which will be instrumental in helping ICU JPM adapt to the dynamic security environment. This partnership aims to build a resilient cybersecurity framework that not only defends against current threats but is also agile enough to anticipate and mitigate future risks, helping to ensure the security and integrity of Malaysia’s critical government infrastructure.
“We will advocate for a complete security framework and strategy. Trend could assist in understanding our needs and advising on the best approaches for the future, including security and prediction reports,” says Ts. Fikri. “We will also focus on people training by implementing internal policies to enhance users’ cybersecurity awareness, emphasizing that everyone has a role to play.”
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