A Trend Micro Platinum Partner and customer for more than 12 years, Compugen has been successfully selling Trend Micro solutions to their customers for many years. When the company prepared to upgrade their security solutions as part of their digital transformation plan, Joyce weighed whether to stick with Trend or select another provider. His positive experiences with his current vendor helped secure his decision.
“For us, staying with Trend Micro would make for an easy migration to a much more secure tool as opposed to selecting a new provider,” acknowledges Joyce. “I also knew Trend Micro solutions would provide us with the security value we need.”
Joyce credits price and ease of use as deciding factors towards this conclusion. “It wasn’t a lot of additional costs to migrate to Trend Micro Apex One™ as a Service. We also liked the simplicity of the Trend Vision One™ interface. It allowed us to dive in and start seeing value quickly without needing a lot of configuration or a great deal of expertise in the tool.”
Trend’s customer service was another key differentiator. No matter what issues arose, Trend experts always stressed their dedication towards assisting Compugen. “Trend Micro employees drop everything to support us. Over the years, Trend Micro has always been there for us when we needed them,” says Joyce