For Brad Bell and Mike Lenz, providing the best cybersecurity protection for their company’s hundreds of small business clients is critical. “Small businesses often don’t have the resources to address cybersecurity like larger businesses do. But all businesses have the same types of challenges. Every company needs to protect its data, regardless of its size,” says Bell—lead network services delivery engineer at Workplace IT, a managed service provider (MSP).
Based in Sioux Falls, South Dakota, Workplace IT relies exclusively on Trend Micro to ensure that its customers have the best cybersecurity protection available.
Partnering with a single security vendor like Trend Micro makes it easy for the company to focus on other issues, knowing that security is handled comprehensively and consistently. “I came from a small company where we had to work with whatever antivirus software was on a particular computer. We never had a consistent result. Having a single vendor gives our group consistency when it comes to security. We don’t have to worry about different detection rates from different vendors, and we only need to learn one product,” says Mike Lenz—network services engineer at Workplace IT.
Bell and Lenz also appreciate the fact that Trend Micro is willing to address its unique needs as an MSP, such as adding a co-managed service to Worry-Free XDR that provides 24/7 managed detection and response from Trend Micro security experts.
Bell and another team member attended Trend Micro’s 2019 summer product camp to provide feedback. “We talked to leadership and product teams about our needs. We told them about the price consciousness our clients have and about the security gaps we’re trying to fill. They listened and asked a lot of questions. Trend Micro has made the effort to learn about MSPs and how we work with our customers, and they are dedicated to ensuring that we have the tools we need. We are very happy with Trend Micro’s new offering of Worry-Free XDR and that we helped to shape the offering through our direct feedback”.
Read more about the Workplace IT’s success here.