Customer Experience

DataBank credits its intrusion prevention success to great technology … and to the

Human Touch

Embodying trust | Earning loyalty | Providing unmatched service

Trend Micro’s people and culture are unique. Other companies don’t give you this personal attention. Trend Micro’s resilience under pressure proves that Trenders embody that trust and exemplify those values.”

 

Mark Houpt
Chief Information Security Officer, DataBank

Logo of DataBank

Norm understood my internal predicament and the impact on our customers. He immediately brought in an entire team to help solve the problem – and he took care of the issue.”

 

Mark Houpt
Chief Information Security Officer, DataBank

Norm is a true testament to who Trend Micro is, and he’s why I want to deal with Trend Micro. I look forward to spending time with Norm when I go to Texas.”

 

Mark Houpt
Chief Information Security Officer, DataBank

Fast Facts

Future-proofs against targeted attacks
Barrientez introduced DataBank to TippingPoint virtual patching function, which saves time and headaches.

Inspires trust
Barrientez and his team proactively communicate updates to ensure minimal service downtime for DataBank and its clients.

Consistently delivers resilience and commitment
Houpt appreciates the dedication of Trenders’ “unmatched level of service.”