HouseCall™ for Home Networks

Scan your home network and connected devices using your computer or favorite mobile device.

 

Get the free scanner on your preferred platform:

An increasing number of smart devices - like IP cameras, smart televisions, and storage devices - now connect to home networks.
Many devices have security issues that attackers can use to take control of them or the home network itself, which can lead to privacy leaks or much worse.
HouseCall for Home Networks scans all of the devices connected to your home network to identify potential risks and offer suggestions about how to eliminate them.

Trend Micro HouseCall for Home Networks scans your home network to help you answer the following questions:

  • Who has connected to my home Wi-Fi network?
  • Are my home network and connected devices safe from hackers and malicious software?
  • What should I do if my network or devices are vulnerable?
     

Use a simple one-tap scan to detect all of the devices connected to your home network and check them for security risks. HouseCall for Home Networks also provides helpful advice on protecting your devices and keeping your digital life safe.

HouseCall for Home Networks:

  • Works using intelligent network scanning technology
  • Scans devices connected to your home network
  • Finds device vulnerabilities
  • Provides helpful advice for keeping your network and devices secure
  • Gives you a report about the status of your network and devices
FAQs

HouseCall for Home Networks currently checks for the following high risk vulnerabilities:

  • SSL-Poodle
  • Shellshock
  • Heartbleed
  • WannaCry
     

New vulnerabilities may be added in the future.
HouseCall for Home Networks also checks for device open ports.

You should use HouseCall for Home Networks frequently, as new vulnerabilities and network risks may appear after the first scan. Using HouseCall for Home Networks is free. HouseCall for Home Networks can also detect when new devices join your network.

HouseCall for Home Networks is limited to home network use.

Before using this on a network, you should be the administrator of the home network, or you should have access permission from the administrator. Additionally, you should be the administrator of the devices in the network which would be scanned by HouseCall for Home Networks, or you should have access permission from the administrator of the devices.

There is a maximum number of devices that can be scanned by HouseCall for Home Networks in a home network.

You can identify devices using the information on the device detail page.

If you know the IP Address or MAC address of the device, you can identify the device correctly.

Devices must be on and connected to the network when a scan is performed. Additionally, because most mobile devices disconnect from Wi-Fi automatically in order to save battery power, they may not be detected.

The information shown depends on the network or device. You can edit device information on the device detail page.

You may be able to change the following when you access the administrative console of your router:

  • Wi-Fi Password
  • Wi-Fi Encryption (See F.A.Q 12 for details)
  • Wi-Fi SSID
  • Administrative Password
  • Firmware Update (See F.A.Q 8 for details)
     

Please refer to the router manual or vendor website for more details.

Many devices will automatically update to the latest OS version. Refer to your device manual or the vendor website for more details.

The latest update of OS firmware usually fixes vulnerability issues, and may increase your device and network security.

Malware can use open ports to attack devices. The following ports should be closed if they are not in use:

 FTP 21/TCP
 SSH 22/TCP
 TELNET 23/TCP
 RPC 135/TCP
 NETBIOS 137/TCP
 NETBIOS 138/TCP
 NETBIOS 139/TCP
 MYSQL 3306/TCP
 SMB 445/TCP
 RDP 3389/TCP
 VNC 5900/TCP

Please refer to the manual or vendor website for more details about port, router, and firewall configuration.

The router may temporarily lock down after a scan, as a precautionary measure. It should unlock after a set time period, so you can try to access the administrative console later.

HouseCall for Home Networks checks for device risks in the network. Some security products might detect the scan as suspicious, and show a warning message or block user access.

There are several types of Wi-Fi encryption: WEP, WPA, and WPA2.

We recommend that you use WPA2. WEP and WPA have a lower level of security strength than WPA2 and can be easily decrypted.

System Requirements
Computer Hardware

Intel® Pentium® or compatible processor

256MB of RAM (512MB recommended)

At least 50MB available disk space
Operating Systems

Microsoft® Windows® 7

Microsoft® Windows® 8.x

Microsoft® Windows® 10

Mac® OS 10.12 or later

Android 5.0 and later

iOS 8.0 or later
Data Collection Notice

When you install HouseCall for Home Networks, you will transmit the following types of data to Trend Micro. Trend Micro's automated systems will analyze your data for device visibility and conduct network and device risk assessments. The data will be treated in accordance with Trend Micro's Privacy Policy.

  • IP Address, Mac address, Open Ports and Running Service, Broadcast Packets, Device Online Time, Default Password Check Result and Vulnerability Check Result from Devices in the network
  • Wi-Fi SSID, Wi-Fi Encryption Setting, Wi-Fi Weak Password Check Result, App UI Action, Device manufacturer, Device OS/Build version, CPU model, DISK vendor/model, MEMORY vendor/model, Network adapter vender from Device which is running this tool

Please do not install HouseCall for Home Networks if you do not want your data transmitted to Trend Micro.