List of processors and subprocessors by product or service

updated February 24, 2020*  

In connection with Trend Micro’s products and services, the following Trend Micro affiliate(s) and third-party subprocessors are authorised to process customer data. 

Please select the particular Trend Micro product or service for more information. Please note that each product of a particular suite must be selected to view the identity and location of the authorised processor/subprocessor. For information on authorised processors/subprocessors of Trend Micro Technical Support data, please see "Technical Support".

* The information contained on this site reflects the current version of products as of the date indicated.

List of Processors/Subprocessors

A

AirSupport

Processors/Subprocessors - countries:

Amazon Web Services – US
Akamai – Global locations

Anti-Threat Tool Kit

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

Antivirus for Mac

Processors/Subprocessors - countries:

Trend Micro – US & Japan
Amazon Web Services – US & Japan
Akamai – Global locations

Antivirus One for Mac (formerly Dr. Antivirus for Mac)

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Microsoft – US
Akamai – Global locations

AntiVirus+Security

Processors/Subprocessors - countries:

Google – US
Trend Micro – US
Amazon Web Services – US & Japan
Akamai – Global locations

Apex Central (formerly Control Manager)

Processors/Subprocessors - countries:

Akamai – Global locations
Trend Micro – US, Germany & Japan
Amazon Web Services – US

Apex One Endpoint Sensor (on-premises)

Processors/Subprocessors - countries:

Trend Micro - US & Germany
Amazon Web Services - US
Akamai - Global locations

Apex One Endpoint Sensor, XDR Edition (SaaS)

Processors/Subprocessors - countries:

Microsoft Azure – Netherlands
Trend Micro – US, Germany & Japan
Amazon Web Services – US, Germany & Japan
Akamai – Global locations

Apex One on-Prem (formerly OfficeScan)

Processors/Subprocessors - countries:

Trend Micro – US, Germany & Japan
Amazon Web Services – US
Akamai – Global locations

Apex One SaaS (formerly OfficeScan as a Service)

Processors/Subprocessors - countries:

Microsoft Azure – Netherlands, US, Japan, Australia & Singapore
Trend Micro – US, Germany & Japan
Amazon Web Services – US, Germany & Japan
Akamai – Global locations

App Uninstall

Processors/Subprocessors - countries:

Amazon Web Services – US
Akamai – Global locations

C

Carbon

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

Case Diagnostic Tool

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

Cleaner One for Windows (Trend Cleaner)

Processors/Subprocessors - countries:

Amazon Web Services – US
Akamai – Global locations

Cleaner One for iOs

Processors/Subprocessors - countries:

Trend Micro – US
Apple – US
Google – Global
Microsoft – Global
Amazon Web Services – US
Akamai – Global locations

Cloud App Security

Processors/Subprocessors - countries:

Microsoft Azure – US, Australia, Japan, Netherlands
Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

Cloud Edge

Processors/Subprocessors - countries:

Trend Micro – US & Germany
Amazon Web Services – US, Japan, Singapore, & Germany
Akamai – Global locations

Cloud Edge Cloud Security

Processors/Subprocessors - countries:

Trend Micro – US, Europe
Amazon Web Services – US, Japan, Singapore, Germany
Akamai – Global locations

Cloud One – Application Security

Processors/Subprocessors - countries:

Amazon Web Services – US

Cybersecurity Assessment Service

Processors/Subprocessors - countries:

Microsoft - US, Netherlands
Trend Micro – US, Germany
Amazon Web Services - US, Germany
Akamai - Global locations

D

DailyVR

Processors/Subprocessors - countries:

Trend Micro – US
Akamai – Global locations

Deep Discovery Analyser

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

Deep Discovery Director

Processors/Subprocessors - countries:

Trend Micro – US & Germany
Amazon Web Services – US & Germany
Akamai – Global locations

Deep Discovery Email Inspector

Processors/Subprocessors - countries:

Trend Micro – US & Germany
Amazon Web Services – US
Akamai – Global locations

Deep Discovery Inspector

Processors/Subprocessors - countries:

Amazon Web Services – US, Germany, Japan, Singapore
Trend Micro – US & Germany
Akamai – Global locations

Deep Discovery Web Inspector

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

Deep Security

Processors/Subprocessors - countries:

Trend Micro – US & Japan
Akamai – Global locations

Deep Security as a Service

Processors/Subprocessors - countries:

Marketo – US
Amazon Web Services – US
Trend Micro – US & Japan
Akamai – Global locations

Dr. Clone for Android

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

Dr. Safety for Android

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Google – US
Facebook – US
Akamai – Global locations

Dr. Wifi for Android

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

List of Processors/Subprocessors

E

EdgeFire

Processors/Subprocessors - countries:

*This product does not collect personal data.

EdgeIPS

Processors/Subprocessors - countries:

*This product does not collect personal data.

Email Encryption

Processors/Subprocessors - countries:

Trend Micro – Germany
Akamai – Global locations

Email Security

Processors/Subprocessors - countries:

Trend Micro – US & Germany
Amazon Web Services – US & Germany
(German Backup Location: Amazon Web Services in Ireland)
Akamai – Global locations

Email Security Platform for Service Provider

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US

Encryption Service

Processors/Subprocessors - countries:

Trend Micro – Germany
Akamai – Global locations

G

Guardian

Processors/Subprocessors - countries:

Amazon Web Services – Japan
Akamai – Global locations

List of Processors/Subprocessors

H

Home Network Security

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US & Japan
Akamai – Global locationsS

Hosted Email Service

Processors/Subprocessors - countries:

Trend Micro – US  & Germany
Amazon Web Services – US & Germany
(German Backup Location: Amazon Web Services in Ireland)
Akamai – Global locations

HouseCall

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

HouseCall for Home Networks

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

List of Processors/Subprocessors

I

i3C (Android and iOS)

Processors/Subprocessors - countries:

Google – Global
Amazon Web Services – US & Japan
Akamai – Global locations

ID Safe

Processors/Subprocessors - countries:

Trend Micro – US
Google – Global

IM Security for Lync/Skype

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

Internet Security

Processors/Subprocessors - countries:

Google – Global
Trend Micro – US
Amazon Web Services – US & Japan
Akamai – Global locations

InterScan Messaging Security Virtual Appliance

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

InterScan Web Security as a Service

Processors/Subprocessors - countries:

Amazon Web Services – Japan, Australia, India, Germany, United Kingdom, Ireland, Brazil, & US
Trend Micro – US
Akamai – Global locations

InterScan Web Security Virtual Appliance

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

Intrusion Prevention System

Processors/Subprocessors - countries:

Trend Micro – US

IoT Security

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

IoT Smart Checker

Processors/Subprocessors - countries:

Amazon Web Services – Japan
Akamai – Global locations

List of Processors/Subprocessors

M

Maximum Security

Processors/Subprocessors - countries:

Google – US
Trend Micro – US
Amazon Web Services – US & Japan
Akamai – Global locations

Managed XDR

Processors/Subprocessors - countries:

Trend Micro – Taiwan, Germany, & Japan
Amazon Web Services – US, Japan, Germany, India & Singapore
Akamai – Global locations
Google Cloud Platform – Taiwan

Mobile Security for Android

Processors/Subprocessors - countries:

Facebook – US
Google – Global
Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

Mobile Security for enterprise

Processors/Subprocessors - countries:

Apple – US
Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

Mobile Security for IOS

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US & Europe
Akamai – Global locations
Google – Global
Microsoft – Global

List of Processors/Subprocessors

N

NAS Security

Processors/Subprocessors - countries:

Trend Micro – US
Akamai – Global locations

List of Processors/Subprocessors

O

Online Storage Scanner

Processors/Subprocessors - countries:

Google – US
Trend Micro – US
Amazon Web Services – US & Japan
Akamai – Global locations

OT Defence Console

Processors/Subprocessors - countries:

*This product does not collect personal data.

List of Processors/Subprocessors

P

Password Manager

Processors/Subprocessors - countries:

Trend Micro – US
Microsoft – Global
Amazon Web Services – US, Europe, Japan
Google – Global

Phish Insight

Processors/Subprocessors - countries:

Trend Micro – US & Germany
Akamai – Global locations

Portable Security

Processors/Subprocessors - countries:

Trend Micro – US
Akamai – Global locations

PortalProtect for Sharepoint

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

Public WiFi Protection for iOs and Android

Processors/Subprocessors - countries:

Google – US
Trend Micro – US
Amazon Web Services – US & Japan
Microsoft – Netherlands

Q

QR Scanner

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

List of Processors/Subprocessors

R

Ransom Buster

Processors/Subprocessors - countries:

Google – US
Trend Micro – US
Amazon Web Service – US

Remote Manager

Processors/Subprocessors - countries:

Trend Micro - US & Germany
Akamai - Global locations

List of Processors/Subprocessors

S

Safe Lock

Processors/Subprocessors - countries:

Trend Micro – US
Akamai – Global locations

Safe Circle for iOS

Processors/Subprocessors - countries:

Trend Micro – US
Akamai – Global locations

Sandbox as a Service

Processors/Subprocessors - countries:

Trend Micro – US & Germany
Amazon Web Services – US & Germany
Akamai – Global locations

ScanMail for Exchange

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

ScanMail for IBM Domino

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

Security for MAC (TMSM)

Processors/Subprocessors - countries:

Microsoft – US, Netherlands, Singapore, Australia, Japan
Akamai – Global locations

Security Management System (SMS)

Processors/Subprocessors - countries:

Trend Micro – US
Akamai – Global locations

ServerProtect

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

Smart Home Network

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

Smart Protection Server

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US

List of Processors/Subprocessors

T

Technical Support

Processors/Subprocessors - countries:

Trend Micro – US, Japan
Amazon Web Services – US, Japan
Salesforce - US

Threat Protection System (TPS)

Processors/Subprocessors - countries:

Trend Micro – US
Akamai – Global locations

Trend Micro Security for Chrome & Edge

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

List of Processors/Subprocessors

V

Virtual Mobile Infrastructure

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

Virtual Network Function Suite

Processors/Subprocessors - countries:

This product does not collect personal data.

VPN Proxy One

Processors/Subprocessors - countries:

Amazon Web Services – US
Microsoft – Global locations

Vulnerability Protection

Processors/Subprocessors - countries:

Trend Micro – US
Akamai – Global locations

List of Processors/Subprocessors

W

Web Security

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

Web Security for PS3/PSP/PSVita/PS4
Kids Safety for PS3/PSP/PSVita/PS4

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

Worry-Free Business Security Services

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US & Germany
Akamai – Global locations

Worry-Free Business Security

Processors/Subprocessors - countries:

Amazon Web Services – US & Germany
Trend Micro – US
Akamai – Global locations