List of processors and subprocessors by product or service

updated October 27, 2022*  

In connection with Trend Micro’s products and services, the following Trend Micro affiliate(s) and third-party subprocessors are authorized to process customer data. 

Please select the particular Trend Micro product or service for more information. Please note that each product of a particular suite must be selected to view the identity and location of the authorized processor/subprocessor. For information on authorized processors/subprocessors of Trend Micro Technical Support data, please see "Technical Support".

* The information contained on this site reflects the current version of products as of the date indicated.

A

AdBlock One

Processors/Subprocessors - countries:

Amazon Web Services – US

AirSupport

Processors/Subprocessors - countries:

Amazon Web Services – Japan

Anti-Threat Tool Kit

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

Antivirus for Mac

Processors/Subprocessors - countries:

Trend Micro – US & Japan
Amazon Web Services – US, France & Japan
Akamai – Global locations
Microsoft Global

Antivirus One

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Microsoft – US
Akamai – Global locations

AntiVirus+ Security

Processors/Subprocessors - countries:

Google – US
Trend Micro – US
Amazon Web Services – US & Japan
Akamai – Global locations

Apex Central (formerly Control Manager)

Processors/Subprocessors - countries:

Akamai – Global locations
Trend Micro – US, Germany & Japan
Amazon Web Services – US

Apex One Endpoint Sensor (on-premises)

Processors/Subprocessors - countries:

Trend Micro - US & Germany
Amazon Web Services - US
Akamai - Global locations

Apex One on-Prem (formerly OfficeScan)

Processors/Subprocessors - countries:

Trend Micro – US, Germany & Japan
Amazon Web Services – US
Akamai – Global locations

Apex One SaaS (formerly OfficeScan as a Service)

Processors/Subprocessors - countries:

Microsoft Azure – Netherlands, US, Japan, Australia, Singapore, Canada, India
Trend Micro – US, Germany & Japan
Amazon Web Services – US, Germany & Japan
Akamai – Global locations

App Uninstall

Processors/Subprocessors - countries:

Amazon Web Services – US
Akamai – Global locations

C

Case Diagnostic Tool

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

Cleaner One for Windows (Trend Cleaner)

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Microsoft – US

Cleaner One for iOS

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US

Cleaner One Lite for Mac

Processors/Subprocessors - countries:

Amazon Web Services – US
Microsoft – Global

Cleaner One for Mac

Processors/Subprocessors - countries:

Amazon Web Services – US
Microsoft – Global

Cleaner One Pro for Mac

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Microsoft – Global

Cloud App Security

Processors/Subprocessors - countries:

Microsoft Azure – US, Australia, Japan, Netherlands, UK, Canada, India
Trend Micro – US, Germany
Akamai – Global locations

Cloud Edge

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US, Japan, Singapore, & Germany
Akamai – Global locations

Cloud One – Application Security

Processors/Subprocessors - countries:

Amazon Web Services – US, India, UK, Australia, Japan, Germany, Canada & Singapore
Akamai – Global locations
Pendo - Google Cloud Platform Europe
Drift - US 

Cloud One – Conformity

Processors/Subprocessors - countries:

Amazon Web Services – US, India, UK, Australia, Japan, Germany, Canada & Singapore
Akamai – Global locations
Pendo - Google Cloud Platform Europe
Drift - US

Cloud One – Container Security

Processors/Subprocessors - countries:

Amazon Web Services – US, India, UK, Australia, Japan, Germany, Canada & Singapore
Akamai – Global locations
Pendo - Google Cloud Platform Europe
Drift - US

Cloud One – File Storage Security

Processors/Subprocessors - countries:

Amazon Web Services – US, India, UK, Australia, Japan, Germany, Canada & Singapore
Akamai – Global locations
Pendo - Google Cloud Platform Europe
Drift - US

Cloud One – Network Security

Processors/Subprocessors - countries:

Amazon Web Services – US, India, UK, Australia, Japan, Germany, Canada & Singapore
Akamai – Global locations
Pendo - Google Cloud Platform Europe
Drift - US

Cloud One – Network Security Appliance

Processors/Subprocessors - countries:

Amazon Web Services – US, India, UK, Australia, Japan, Germany, Canada & Singapore
Akamai – Global locations
Pendo - Google Cloud Platform Europe
Drift - US

Cloud One – Workload Security (formerly Deep Security as a Service)

Processors/Subprocessors - countries:

Amazon Web Services – US, India, UK, Australia, Japan, Germany, Canada & Singapore
Akamai – Global locations
Pendo - Google Cloud Platform Europe
Drift - US

D

DailyVR

Processors/Subprocessors - countries:

Trend Micro – US
Akamai – Global locations

Deep Discovery Analyzer

Processors/Subprocessors - countries:

Trend Micro – US & Germany
Amazon Web Services – US & France
Akamai – Global locations

Deep Discovery Director

Processors/Subprocessors - countries:

Trend Micro – US & Germany
Amazon Web Services – US & Germany
Akamai – Global locations

Deep Discovery Email Inspector

Processors/Subprocessors - countries:

Trend Micro – US & Germany
Amazon Web Services – US
Akamai – Global locations

Deep Discovery Inspector

Processors/Subprocessors - countries:

Amazon Web Services – US, Germany, Japan, Singapore, Australia & India
Trend Micro – US & Germany
Akamai – Global locations

Deep Discovery Inspector - XDR Add-on

Processors/Subprocessors - countries:

Amazon Web Services – US, Germany, Japan & Singapore
Trend Micro – US, Germany & Japan
Akamai – Global locations

Deep Discovery Web Inspector

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

Deep Security

Processors/Subprocessors - countries:

Trend Micro – US
Akamai – Global locations
Amazon Web Services - US, Germany

Deep Security Smart Check

Processors/Subprocessors - countries:

Amazon Web Services - US

Dr. Clone for Android

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

Dr. Safety for Android

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Google – US
Facebook – US
Akamai – Global locations

Dr. Wifi for Android

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

E

EdgeFire

Processors/Subprocessors - countries:

*This product does not collect personal data.

EdgeIPS

Processors/Subprocessors - countries:

*This product does not collect personal data.

Email Encryption

Processors/Subprocessors - countries:

Trend Micro – Germany
Akamai – Global locations

Email Security

Processors/Subprocessors - countries:

Trend Micro – US & Germany
Amazon Web Services – US, Germany, Australia, Ireland & Japan
Akamai – Global locations

Email Security Platform for Service Provider

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US

Encryption Service

Processors/Subprocessors - countries:

Trend Micro – Germany
Akamai – Global locations

F

Fast Save & Share

Processors/Subprocessors - countries:

Amazon Web Services – US

G

Guardian

Processors/Subprocessors - countries:

Amazon Web Services – Japan
Akamai – Global locations

Guardian App

Processors/Subprocessors - countries:

Amazon Web Services – Japan
Google – Global
Akamai – Global locations

H

Home Network Security

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US & Japan
Akamai – Global locations

Home Network Security SDK

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US & Japan
Akamai – Global locations

Hosted Email Service

Processors/Subprocessors - countries:

Trend Micro – US  & Germany
Amazon Web Services – US & Germany
(German Backup Location: Amazon Web Services in Ireland)
Akamai – Global locations

HouseCall

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

HouseCall for Home Networks

Processors/Subprocessors - countries:

Amazon Web Services – US

I

i3C (Android and iOS)

Processors/Subprocessors - countries:

Google – Global
Amazon Web Services – US & Japan
Akamai – Global locations

ID Security

Processors/Subprocessors - countries:

Trend Micro – US
Google – Global

IM Security for Lync/Skype

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

Internet Security

Processors/Subprocessors - countries:

Google – Global
Trend Micro – US
Amazon Web Services – US & Japan
Akamai – Global locations

InterScan Messaging Security Virtual Appliance

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

InterScan Web Security as a Service

Processors/Subprocessors - countries:

Amazon Web Services – Japan, Australia, India, Germany, United Kingdom, Ireland, Brazil, & US
Trend Micro – US
Akamai – Global locations

InterScan Web Security Virtual Appliance

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

Intrusion Prevention System

Processors/Subprocessors - countries:

Trend Micro – US

IoT Security

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

IoT Smart Checker

Processors/Subprocessors - countries:

Amazon Web Services – Japan
Akamai – Global locations

M

Maximum Security

Processors/Subprocessors - countries:

Google – US
Trend Micro – US
Amazon Web Services – US & Japan
Akamai – Global locations

Managed XDR

Processors/Subprocessors - countries:

Trend Micro – Taiwan, Germany, & Japan
Amazon Web Services – US, Japan, Germany, India & Singapore
Akamai – Global locations
Google Cloud Platform – Taiwan

Mobile Security for Android

Processors/Subprocessors - countries:

Facebook – US
Google – Global
Trend Micro – US
Amazon Web Services – US & Japan
Akamai – Global locations

Mobile Security for enterprise

Processors/Subprocessors - countries:

Apple – US
Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

Mobile Security for IOS

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US, Europe & Japan
Akamai – Global locations
Google – Global
Microsoft - US

Mobile Security for NTTW (OEM)

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Google – Global
Akamai – Global locations

Mobile Security as a Service (Vision One)

Processors/Subprocessors - countries:

Amazon Web Services – US, Australia, Ireland, Netherlands, Singapore
Microsoft - Global 

N

NAS Security

Processors/Subprocessors - countries:

Trend Micro – US
Akamai – Global locations

O

Online Storage Scanner

Processors/Subprocessors - countries:

Google – US
Trend Micro – US
Amazon Web Services – US & Japan
Akamai – Global locations

OT Defense Console

Processors/Subprocessors - countries:

*This product does not collect personal data.

P

Password Manager

Processors/Subprocessors - countries:

Trend Micro – US
Microsoft – Global
Amazon Web Services – US, Europe, Japan
Google – Global

Phish Insight

Processors/Subprocessors - countries:

Trend Micro – Ireland, Taiwan, Philippines
AWS - Ireland and Germany
Gainsight - US
FreshDesk - US

Portable Security

Processors/Subprocessors - countries:

Trend Micro – US
Akamai – Global locations

PortalProtect for Sharepoint

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

Public WiFi Protection for iOs and Android

Processors/Subprocessors - countries:

Google – US
Trend Micro – US
Amazon Web Services – US & Japan
Microsoft – Netherlands

Q

QR Scanner

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

R

Ransom Buster

Processors/Subprocessors - countries:

Google – US
Trend Micro – US
Amazon Web Service – US

Remote Manager

Processors/Subprocessors - countries:

Trend Micro - US & Germany
Amazon Web Services - US & Germany
Akamai - Global locations

S

Safe Lock

Processors/Subprocessors - countries:

Trend Micro – US
Akamai – Global locations

Safe Lock TX One Edition

Processors/Subprocessors - countries:

Trend Micro – US
Akamai – Global locations

Safe Circle for iOS

Processors/Subprocessors - countries:

Trend Micro – US
Akamai – Global locations

Sandbox as a Service

Processors/Subprocessors - countries:

Trend Micro – US, Germany
Amazon Web Services – US, Europe, Japan,  Australia, India & Singapore

ScanMail for Exchange

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

ScanMail for IBM Domino

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

Security Assessment Service

Processors/Subprocessors - countries:

Microsoft - US, Netherlands
Trend Micro – US, Germany
Amazon Web Services - US, Germany
Akamai - Global locations

Security for MAC (TMSM)

Processors/Subprocessors - countries:

Microsoft – US, Netherlands, Singapore, Australia, Japan
Akamai – Global locations

Security Management System (SMS)

Processors/Subprocessors - countries:

Trend Micro – US
Akamai – Global locations
TippingPoint Lab – US

ServerProtect

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

Smart Home Network

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

Smart Protection Server

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US

T

Technical Support – Consumer

Processors/Subprocessors - countries:

Amazon Web Services – US
LogMeIn – US
Microsoft – US
Oracle – Japan

Technical Support – Enterprise

Processors/Subprocessors - countries:

Trend Micro – US, Japan
Amazon Web Services – US, Japan
Salesforce – US

Threat Protection System (TPS)

Processors/Subprocessors - countries:

Trend Micro – US
Akamai – Global locations
TippingPoint Lab – US

Threat Indicator Assessment

Processors/Subprocessors - countries:

Amazon Web Services – US

Trend Micro Check for Mobile

Processors/Subprocessors - countries:

Amazon Web Services – US

Trend Micro Family for Parents

Processors/Subprocessors - countries:

Amazon Web Services – US
Google – Global

Trend Micro Family for Tinies

Processors/Subprocessors - countries:

Amazon Web Services – US
Google – Global

Trend Micro Security for Chrome & Edge

Processors/Subprocessors - countries:

Trend Micro – US, Japan
Amazon Web Services – US, Japan
Akamai – Global locations

U

Unarchiver One for Mac

Processors/Subprocessors - countries:

Amazon Web Services – US
Akamai – Global locations

Unarchiver One for Windows

Processors/Subprocessors - countries:

Microsoft – US

V

Virtual Mobile Infrastructure

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

Virtual Network Function Suite

Processors/Subprocessors - countries:

This product does not collect personal data.

Vision One (formerly XDR)

Processors/Subprocessors - countries:

Microsoft Azure – US, Netherlands, Australia, Canada, Japan, Singapore, UK & India
Trend Micro – US, Germany, Japan
Amazon Web Services – US, Australia, Germany, Japan, Singapore & India
Akamai – Global locations
Pendo – Google Cloud Platform Europe

VPN Proxy One Pro

Processors/Subprocessors - countries:

Amazon Web Services – US
Microsoft – Global locations

Vulnerability Protection

Processors/Subprocessors - countries:

Trend Micro – US
Akamai – Global locations

W

Web Security

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – Germany, UK, Ireland, Brazil, Japan, US, India, Singapore, Australia
Akamai – Global locations

Web Security for PS3/PSP/PSVita/PS4
Kids Safety for PS3/PSP/PSVita/PS4

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US
Akamai – Global locations

Worry-Free Business Security Services

Processors/Subprocessors - countries:

Trend Micro – US
Amazon Web Services – US & Germany
Akamai – Global locations

Worry-Free Business Security

Processors/Subprocessors - countries:

Amazon Web Services – US & Germany
Trend Micro – US
Akamai – Global locations