updated August 20, 2020*
In connection with Trend Micro’s products and services, the following Trend Micro affiliate(s) and third-party subprocessors are authorized to process customer data.
Please select the particular Trend Micro product or service for more information. Please note that each product of a particular suite must be selected to view the identity and location of the authorized processor/subprocessor. For information on authorized processors/subprocessors of Trend Micro Technical Support data, please see "Technical Support".
* The information contained on this site reflects the current version of products as of the date indicated.
A
AdBlock One
Processors/Subprocessors - countries:
Amazon Web Services – US
AirSupport
Processors/Subprocessors - countries:
Amazon Web Services – Japan
Anti-Threat Tool Kit
Processors/Subprocessors - countries:
Trend Micro – US
Amazon Web Services – US
Akamai – Global locations
Antivirus for Mac
Processors/Subprocessors - countries:
Trend Micro – US & Japan
Amazon Web Services – US & Japan
Akamai – Global locations
Antivirus One for Mac (formerly Dr. Antivirus for Mac)
Processors/Subprocessors - countries:
Trend Micro – US
Amazon Web Services – US
Microsoft – US
Akamai – Global locations
AntiVirus+Security
Processors/Subprocessors - countries:
Google – US
Trend Micro – US
Amazon Web Services – US & Japan
Akamai – Global locations
Apex Central (formerly Control Manager)
Processors/Subprocessors - countries:
Akamai – Global locations
Trend Micro – US, Germany & Japan
Amazon Web Services – US
Apex One Endpoint Sensor (on-premises)
Processors/Subprocessors - countries:
Trend Micro - US & Germany
Amazon Web Services - US
Akamai - Global locations
Apex One on-Prem (formerly OfficeScan)
Processors/Subprocessors - countries:
Trend Micro – US, Germany & Japan
Amazon Web Services – US
Akamai – Global locations
Apex One SaaS (formerly OfficeScan as a Service)
Processors/Subprocessors - countries:
Microsoft Azure – Netherlands, US, Japan, Australia, Singapore, Canada
Trend Micro – US, Germany & Japan
Amazon Web Services – US, Germany & Japan
Akamai – Global locations
App Uninstall
Processors/Subprocessors - countries:
Amazon Web Services – US
Akamai – Global locations
C
Carbon
Processors/Subprocessors - countries:
Trend Micro – US
Amazon Web Services – US
Akamai – Global locations
Case Diagnostic Tool
Processors/Subprocessors - countries:
Trend Micro – US
Amazon Web Services – US
Akamai – Global locations
Cleaner One for Windows (Trend Cleaner)
Processors/Subprocessors - countries:
Trend Micro – US
Amazon Web Services – US
Cleaner One for iOS
Processors/Subprocessors - countries:
Trend Micro – US
Amazon Web Services – US
Cleaner One for Mac
Processors/Subprocessors - countries:
Amazon Web Services – US
Cleaner One Pro for Mac
Processors/Subprocessors - countries:
Trend Micro - US
Amazon Web Services - US
Cloud App Security
Processors/Subprocessors - countries:
Microsoft Azure – US, Australia, Japan, Netherlands, UK, Canada
Trend Micro – US, Germany
Akamai – Global locations
Cloud Edge
Processors/Subprocessors - countries:
Trend Micro – US
Amazon Web Services – US, Japan, Singapore, & Germany
Akamai – Global locations
Cloud Edge Cloud Security
Processors/Subprocessors - countries:
Trend Micro – US, Germany
Amazon Web Services – US, Japan, Singapore, Germany
Akamai – Global locations
Cloud One – Application Security
Processors/Subprocessors - countries:
Amazon Web Services – US
Cloud One – Network Security Appliance
Processors/Subprocessors - countries:
Amazon Web Services – US
Cloud One – Workload Security
Processors/Subprocessors - countries:
Trend Micro – US
Akamai – Global locations
Amazon Web Services - US, Germany
D
DailyVR
Processors/Subprocessors - countries:
Trend Micro – US
Akamai – Global locations
Deep Discovery Analyzer
Processors/Subprocessors - countries:
Trend Micro – US
Amazon Web Services – US
Akamai – Global locations
Deep Discovery Director
Processors/Subprocessors - countries:
Trend Micro – US & Germany
Amazon Web Services – US & Germany
Akamai – Global locations
Deep Discovery Email Inspector
Processors/Subprocessors - countries:
Trend Micro – US & Germany
Amazon Web Services – US
Akamai – Global locations
Deep Discovery Inspector
Processors/Subprocessors - countries:
Amazon Web Services – US, Germany, Japan, Singapore
Trend Micro – US & Germany
Akamai – Global locations
Deep Discovery Inspector - XDR Add-on
Processors/Subprocessors - countries:
Amazon Web Services – US, Germany, Japan & Singapore
Trend Micro – US, Germany & Japan
Akamai – Global locations
Deep Discovery Web Inspector
Processors/Subprocessors - countries:
Trend Micro – US
Amazon Web Services – US
Akamai – Global locations
Deep Security
Processors/Subprocessors - countries:
Trend Micro – US
Akamai – Global locations
Amazon Web Services - US, Germany
Deep Security as a Service
Processors/Subprocessors - countries:
Marketo – US
Amazon Web Services – US
Trend Micro – US & Japan
Akamai – Global locations
Dr. Clone for Android
Processors/Subprocessors - countries:
Trend Micro – US
Amazon Web Services – US
Akamai – Global locations
Dr. Safety for Android
Processors/Subprocessors - countries:
Trend Micro – US
Amazon Web Services – US
Google – US
Facebook – US
Akamai – Global locations
Dr. Wifi for Android
Processors/Subprocessors - countries:
Trend Micro – US
Amazon Web Services – US
Akamai – Global locations
E
EdgeFire
Processors/Subprocessors - countries:
*This product does not collect personal data.
EdgeIPS
Processors/Subprocessors - countries:
*This product does not collect personal data.
Email Encryption
Processors/Subprocessors - countries:
Trend Micro – Germany
Akamai – Global locations
Email Security
Processors/Subprocessors - countries:
Trend Micro – US & Germany
Amazon Web Services – US & Germany
(German Backup Location: Amazon Web Services in Ireland)
Akamai – Global locations
Email Security Platform for Service Provider
Processors/Subprocessors - countries:
Trend Micro – US
Amazon Web Services – US
Encryption Service
Processors/Subprocessors - countries:
Trend Micro – Germany
Akamai – Global locations
G
Guardian
Processors/Subprocessors - countries:
Amazon Web Services – Japan
Akamai – Global locations
Guardian App
Processors/Subprocessors - countries:
Amazon Web Services – Japan
Google – Global
Akamai – Global locations
H
Home Network Security
Processors/Subprocessors - countries:
Trend Micro – US
Amazon Web Services – US & Japan
Akamai – Global locationsS
Hosted Email Service
Processors/Subprocessors - countries:
Trend Micro – US & Germany
Amazon Web Services – US & Germany
(German Backup Location: Amazon Web Services in Ireland)
Akamai – Global locations
HouseCall
Processors/Subprocessors - countries:
Trend Micro – US
Amazon Web Services – US
Akamai – Global locations
HouseCall for Home Networks
Processors/Subprocessors - countries:
Trend Micro – US
Amazon Web Services – US
Akamai – Global locations
I
i3C (Android and iOS)
Processors/Subprocessors - countries:
Google – Global
Amazon Web Services – US & Japan
Akamai – Global locations
ID Safe
Processors/Subprocessors - countries:
Trend Micro – US
Google – Global
IM Security for Lync/Skype
Processors/Subprocessors - countries:
Trend Micro – US
Amazon Web Services – US
Akamai – Global locations
Internet Security
Processors/Subprocessors - countries:
Google – Global
Trend Micro – US
Amazon Web Services – US & Japan
Akamai – Global locations
InterScan Messaging Security Virtual Appliance
Processors/Subprocessors - countries:
Trend Micro – US
Amazon Web Services – US
Akamai – Global locations
InterScan Web Security as a Service
Processors/Subprocessors - countries:
Amazon Web Services – Japan, Australia, India, Germany, United Kingdom, Ireland, Brazil, & US
Trend Micro – US
Akamai – Global locations
InterScan Web Security Virtual Appliance
Processors/Subprocessors - countries:
Trend Micro – US
Amazon Web Services – US
Akamai – Global locations
Intrusion Prevention System
Processors/Subprocessors - countries:
Trend Micro – US
IoT Security
Processors/Subprocessors - countries:
Trend Micro – US
Amazon Web Services – US
Akamai – Global locations
IoT Smart Checker
Processors/Subprocessors - countries:
Amazon Web Services – Japan
Akamai – Global locations
M
Maximum Security
Processors/Subprocessors - countries:
Google – US
Trend Micro – US
Amazon Web Services – US & Japan
Akamai – Global locations
Managed XDR
Processors/Subprocessors - countries:
Trend Micro – Taiwan, Germany, & Japan
Amazon Web Services – US, Japan, Germany, India & Singapore
Akamai – Global locations
Google Cloud Platform – Taiwan
Mobile Security for Android
Processors/Subprocessors - countries:
Facebook – US
Google – Global
Trend Micro – US
Amazon Web Services – US & Japan
Akamai – Global locations
Mobile Security for enterprise
Processors/Subprocessors - countries:
Apple – US
Trend Micro – US
Amazon Web Services – US
Akamai – Global locations
Mobile Security for IOS
Processors/Subprocessors - countries:
Trend Micro – US
Amazon Web Services – US, Europe & Japan
Akamai – Global locations
Google – Global
Microsoft – Global
Mobile Security for NTTW (OEM)
Processors/Subprocessors - countries:
Trend Micro – US
Amazon Web Services – US
Google – Global
Akamai – Global locations
N
NAS Security
Processors/Subprocessors - countries:
Trend Micro – US
Akamai – Global locations
O
Online Storage Scanner
Processors/Subprocessors - countries:
Google – US
Trend Micro – US
Amazon Web Services – US & Japan
Akamai – Global locations
OT Defense Console
Processors/Subprocessors - countries:
*This product does not collect personal data.
P
Password Manager
Processors/Subprocessors - countries:
Trend Micro – US
Microsoft – Global
Amazon Web Services – US, Europe, Japan
Google – Global
Phish Insight
Processors/Subprocessors - countries:
Trend Micro – US & Germany
Akamai – Global locations
Portable Security
Processors/Subprocessors - countries:
Trend Micro – US
Akamai – Global locations
PortalProtect for Sharepoint
Processors/Subprocessors - countries:
Trend Micro – US
Amazon Web Services – US
Akamai – Global locations
Public WiFi Protection for iOs and Android
Processors/Subprocessors - countries:
Google – US
Trend Micro – US
Amazon Web Services – US & Japan
Microsoft – Netherlands
Q
QR Scanner
Processors/Subprocessors - countries:
Trend Micro – US
Amazon Web Services – US
Akamai – Global locations
R
Ransom Buster
Processors/Subprocessors - countries:
Google – US
Trend Micro – US
Amazon Web Service – US
Remote Manager
Processors/Subprocessors - countries:
Trend Micro - US & Germany
Akamai - Global locations
S
Safe Lock
Processors/Subprocessors - countries:
Trend Micro – US
Akamai – Global locations
Safe Lock TX One Edition
Processors/Subprocessors - countries:
Trend Micro – US
Akamai – Global locations
Safe Circle for iOS
Processors/Subprocessors - countries:
Trend Micro – US
Akamai – Global locations
Sandbox as a Service
Processors/Subprocessors - countries:
Trend Micro – US, Germany
Amazon Web Services – US, Europe & Japan
ScanMail for Exchange
Processors/Subprocessors - countries:
Trend Micro – US
Amazon Web Services – US
Akamai – Global locations
ScanMail for IBM Domino
Processors/Subprocessors - countries:
Trend Micro – US
Amazon Web Services – US
Akamai – Global locations
Security Assessment Service
Processors/Subprocessors - countries:
Microsoft - US, Netherlands
Trend Micro – US, Germany
Amazon Web Services - US, Germany
Akamai - Global locations
Security for MAC (TMSM)
Processors/Subprocessors - countries:
Microsoft – US, Netherlands, Singapore, Australia, Japan
Akamai – Global locations
Security Management System (SMS)
Processors/Subprocessors - countries:
Trend Micro – US
Akamai – Global locations
ServerProtect
Processors/Subprocessors - countries:
Trend Micro – US
Amazon Web Services – US
Akamai – Global locations
Smart Home Network
Processors/Subprocessors - countries:
Trend Micro – US
Amazon Web Services – US
Akamai – Global locations
Smart Protection Server
Processors/Subprocessors - countries:
Trend Micro – US
Amazon Web Services – US
T
Technical Support
Processors/Subprocessors - countries:
Trend Micro – US, Japan
Amazon Web Services – US, Japan
Salesforce - US
Threat Protection System (TPS)
Processors/Subprocessors - countries:
Trend Micro – US
Akamai – Global locations
Threat Indicator Assessment
Processors/Subprocessors - countries:
Amazon Web Services – US
Trend Micro Security for Chrome & Edge
Processors/Subprocessors - countries:
Trend Micro – US
Amazon Web Services – US
Akamai – Global locations
V
Virtual Mobile Infrastructure
Processors/Subprocessors - countries:
Trend Micro – US
Amazon Web Services – US
Akamai – Global locations
Virtual Network Function Suite
Processors/Subprocessors - countries:
This product does not collect personal data.
VPN Proxy One
Processors/Subprocessors - countries:
Amazon Web Services – US
Microsoft – Global locations
Vulnerability Protection
Processors/Subprocessors - countries:
Trend Micro – US
Akamai – Global locations
W
Web Security
Processors/Subprocessors - countries:
Trend Micro – US
Amazon Web Services – US
Akamai – Global locations
Web Security for PS3/PSP/PSVita/PS4
Kids Safety for PS3/PSP/PSVita/PS4
Processors/Subprocessors - countries:
Trend Micro – US
Amazon Web Services – US
Akamai – Global locations
Worry-Free Business Security Services
Processors/Subprocessors - countries:
Trend Micro – US
Amazon Web Services – US & Germany
Akamai – Global locations
Worry-Free Business Security
Processors/Subprocessors - countries:
Amazon Web Services – US & Germany
Trend Micro – US
Akamai – Global locations
X
XDR
Processors/Subprocessors - countries:
Microsoft Azure – Netherlands, Australia, Canada, Japan, Singapore, UK
Trend Micro – US, Germany, Japan
Amazon Web Services – US, Australia, Germany, Japan & Singapore
Akamai – Global locations