This integration allows HaloPSA to use Trend Vision One alert information to create or update tickets, helping Service Providers track and manage customer issues within the tools they rely on every day. By making alert-driven tickets readily available in HaloPSA, service providers gain clearer visibility into what is happening across their customers' environments and can respond with greater consistency. This alignment simplifies day-to-day operations, reduces manual effort, and supports more efficient coordination of security tasks across multiple managed environments.
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