Gigabit Technologies
Partners with Trend Micro to set new customer satisfaction benchmarks
OVERVIEW
Gigabit Technologies Pvt Ltd, based in Delhi, India, has emerged as a pivotal player in the cybersecurity sector. As a dedicated Gold Partner of Trend Micro, Gigabit Technologies specialises in delivering security services to commercial and enterprise customers. Notable for their exclusivity in promoting Trend solutions, they have carved a unique niche in the market. The company’s journey, marked by significant client acquisitions like Canara HSBC, AU Bank, and Muthoot Finance, reflects its prowess in cybersecurity and unwavering alignment with Trend’s vision.
- Enhanced cybersecurity to help protect network infrastructure, data, and endpoints from advanced threats and cyberattacks
- Improved compliance to meet industry standards and regulatory requirements for data protection and cybersecurity, reducing the risk of non-compliance and associated penalties
- Operational efficiency to streamline security operations, detect and respond to threats more effectively, and reduce downtime
CHALLENGES
In a crowded cybersecurity market, Gigabit Technologies needed to establish their own unique value proposition in order to attract clients and persuade large institutions to trust and invest in their cybersecurity solutions. Maintaining a high level of technical proficiency includes staying updated with the latest cybersecurity trends and technologies.
To ensure customer satisfaction, especially in a sector as critical as cybersecurity, Gigabit Technologies needs to deliver exceptional service to retain clients and build long-term relationships. Aligning their strategies and goals with Trend, while maintaining their own identity and market presence, requires careful navigation and strategic planning.
Our journey with Trend transcends a traditional partnership. It's a synergy where innovation meets dedication, resulting in business growth and new standards in the cybersecurity landscape. This alliance is our cornerstone in redefining security solutions for our clients."
Rajeev Kumar
CEO, Gigabit Technologies
WHY TREND
Over the years, Gigabit Technologies has seen a steady increase in licenses and services sold across various solution portfolios. “Our journey with Trend transcends a traditional partnership, says Gigabit Technologies CEO Rajeev Kumar. “It’s a synergy where innovation meets dedication, resulting in business growth and new standards in the cybersecurity landscape. This alliance is our cornerstone in redefining security solutions for our clients.”
With a firm commitment to Trend solutions, Gigabit Technologies’ strategy of hosting off-site customer events with a 60/40 contribution has significantly contributed to promoting and adopting products like Trend Vision One, Trend Vision One – TippingPoint, and Trend Vision One – Cloud Security.
“At Gigabit Technologies, we don’t just sell solutions. We forge pathways in cybersecurity excellence. Each client success, from SBI Cards to AU Bank, is a testament to our unique approach—a blend of cutting-edge technology and strong commitment to customer service,” says Kumar.
At Gigabit Technologies, we don't just sell solutions; we forge pathways in cybersecurity excellence. Each client success, from SBI Cards to AU Bank, is a testament to our unique approach – a blend of cutting-edge technology and strong commitment to customer service.”
Rajeev Kumar
CEO, Gigabit Technologies
RESULTS
Gigabit Technologies stands out in the cybersecurity landscape for its approach, characterised by technical proficiency and a customer-centric focus. This has played a pivotal role in successful migrations and new account openings, notably in institutions like Canara HSBC, PVR Cinemas, and Muthoot Finance.
The collaboration with Trend transcends mere business transactions. It’s a partnership that yields immense confidence among customers and the Trend team, leading to substantial business growth in accounts like SBI Cards. “Our allegiance to Trend solutions isn’t just a business choice, it reflects our core belief in delivering the best cybersecurity,” says Kumar. “We’ve grown alongside Trend Micro, evolving from Bronze to Gold, and now aspiring to Platinum, all while staying true to our promise of exceptional service and technical expertise.”
WHAT'S NEXT
As Gigabit Technologies continues its journey, its goal is to maintain leadership in the cybersecurity market and set new benchmarks in technological expertise and customer satisfaction. Their trajectory from Bronze to Gold and the aspiration for Platinum underscores their commitment to excellence and a future of innovation and leadership in cybersecurity solutions.
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