Premium Support Services
Affordable. Comprehensive. Convenient.
Choose from our a la carte services
Virus Removal Service
We will remove all known threats found in your system and help you protect it against future infection.
Premium Installation Service
Our experts will install your Trend Micro Security product remotely.
Security Health Check Service
We’ll check your system for exposure to all types of threats and apply the right settings to ensure strong security.
PC Tune Up
We will diagnose your PC problems and get your computer running like new.
Terms & Conditions
Trend Micro Support Services are provided on a "best efforts" basis and for some issues, such as those relating to hardware defects and licensing or account management issues from third party providers, you may need to be referred to the manufacturer or provider for support.
All require: Windows® 10 Family, Windows® 8 Family (32 or 64-bit), Windows® 7 Family (32 or 64-bit) Service Pack 1, Mac OS X 10.12 (Sierra), Mac OS X 10.11 or higher (El Capitan); a high-speed internet connection; 512MB RAM (minimum, 1GB recommended)