Leading Global Technology Manufacturer
Industry
Manufacturing
Region
Global
Partner
CDW
IT Environment
On-premises environment, five Microsoft Azure cloud servers, 2,000+ endpoints, 400+ servers, Microsoft 365
Solutions
- Leading Global Technology Manufacturer achieved a single‑pane-of-glass view, centralising and simplifying the visualisation and security management of their environment
- Leading Global Technology Manufacturer reduced detected device vulnerabilities by 99%, within 12 months
- Leading Global Technology Manufacturer cut their average patching time by 72%, from 60 days to 17 days, in six months
THE CHALLENGE
Protecting a global manufacturing empire in an evolving threat landscape
As the world’s largest technology manufacturer of notebooks, with prominent customers like Apple, Dell, HP, Microsoft, and Sony, Leading Global Technology Manufacturer runs a global tech supply chain spanning digital and physical infrastructure. This complex network demands iron-clad, hardened security for its $40 billion business.
As the Leading Global Technology Manufacturer experienced explosive growth, their security setup became fragmented and difficult to manage. With a small security team, gaining a unified, clear view of their environment was challenging. This siloed visibility hindered efforts to standardise security practices, automate processes, and maintain oversight.
“Our biggest hurdle was juggling multiple tools, each offering only a partial picture,” says Global Security Director Braxton Acheson. “We often had to piece together information to achieve operational clarity, not only for security, but for troubleshooting any IT issues. Our drive was to get the clearest picture of our environment.”
”Our standards for cybersecurity are textbook thick, requiring us to meet all risk management frameworks,” adds Acheson. “We’ve spent the past five years with many reviews and assessments to complement all the different cybersecurity requirements.”
The move to Trend Vision One delivered a much-needed single-pane-of-glass view, centralising and dramatically simplifying the visualisation, quantification, and security of previously unseen aspects of Leading Global Technology Manufacturer’s environment.
THE SOLUTION
Trend Vision One empowers Leading Global Technology Manufacturer with end-to-end proactive threat visibility
Leading Global Technology Manufacturer addressed their security challenges by transitioning from their on-premises Trend solution to the comprehensive Trend Vision One agentic AI cybersecurity platform. “With Trend Vision One, Trend is building an ecosystem, and we’re able to grow alongside it and address our evolving needs,” says Acheson.
Through a single dashboard, Leading Global Technology Manufacturer has simplified the visualisation and security management of their complex environment. “[Trend] Vision One helps us build a cohesive security ecosystem that adapts as we grow and evolve,” says Acheson. “This helps us to build trust with our customers.”
Quantifying risk with Trend Vision One™ Cyber Risk Exposure Management (CREM)
CREM transforms Leading Global Technology Manufacturer’s complex security data into clear, actionable risk scores. This helps their security team focus on the highest‑priority threats and reduce the overload of alerts. “CREM gives our engineers a clear starting point, cutting through analysis paralysis and supports more effective threat prioritisation,” explains Acheson.
“We gamify security across multiple company sites, fostering competition between security teams and encouraging continuous improvement of Quanta’s overall security posture,” he adds.
Beyond internal benefits, Trend Vision One plays a key role in communicating security performance to executives and customers. By providing quantifiable improvements in risk posture and compliance over time, Leading Global Technology Manufacturer is able to demonstrate how their security investments are reducing exposure and aligning with regulatory requirements.
“Our biggest hurdle was juggling multiple tools.”
Braxton Acheson
Global Security Director, Leading Global Technology Manufacturer
The visibility [from Trend Vision One] is very important to me—we’ve gone from having no idea to flipping the formula, and that helps accelerate the time to find vulnerabilities.
Global Security Director, Leading Global Technology Manufacturer
Braxton Acheson
RESULTS
Streamlined security operations, faster remediation, and measurable risk reduction
In partnership with Trend, Leading Global Technology Manufacturer has transformed their security posture. The visibility gained through the platform has empowered teams to act quickly and confidently.
- Leading Global Technology Manufacturer achieved a 99% reduction in detected device vulnerabilities, demonstrating significant hardening of their environment in just 12 months
- Leading Global Technology Manufacturer cut their average patching time from 60 days to 17 days, representing a 72% reduction in six months. This acceleration in remediation reflects stronger process automation, improved prioritisation via CREM, and better team alignment
With enhanced detection, faster response, and clearer risk quantification, Leading Global Technology Manufacturer has optimised resource use, improved remote management, and demonstrated tangible ROI on its security investments. “We now have integrated system and network-level insights, and the ability to take action from a single console,” Acheson explains.
CUSTOMER SERVICE AS A DIFFERENTIATOR
Essential partner exceeding expectations
Trend has become an essential partner, delivering consistent support and exceptional service. The collaboration, including seamless trial licensing and flexible resource arrangements, empowered the Leading Global Technology Manufacturer to expand their use of Trend Vision One, translating sophisticated security technology into real business value. The strategic guidance of Trend helps the Leading Global Technology Manufacturer focus on what truly matters, avoiding unnecessary complexity. “Since moving to Trend Vision One, we no longer look for alternatives. Competitors might be offering just a fraction of what Trend does,” concludes Acheson.
ABOUT TREND MICRO
Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, the Trend Vision One enterprise cybersecurity platform harnesses AI to protect hundreds of thousands of organisations and millions of individuals across clouds, networks, devices, and endpoints. TrendMicro.com
Ready to transform your cybersecurity approach?