Cookie Notice

Cookie Notice

This Cookie Notice explains how Trend Micro Incorporated and its group companies collectively “Trend Micro”, "we", "us", and "ours") use cookies and similar technologies to recognise you when you visit our websites at ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

Last updated: March 1, 2023

Woman looking at her laptop

What are cookies?

Cookies are alphanumeric identifiers that Trend Micro transfers to your device's hard drive through your web browser to enable Trend Micro's systems to recognise your browser. Cookies help websites work or work more efficiently and can help provide us with business and marketing information. They also enable a website to tailor information presented to you based on your browsing preferences such as language and geographical location.

Why do we use cookies?

Our Website

We use cookies to personalise web pages during your visit to our Websites and to remember you for easy navigation and access during return visits. If you register for information about our Products or Services, sales contacts and other offers (including but not limited to white papers, webcasts, events and evaluation software), we use cookies to provide information about the previous link you used, in order to track your visit to our Website. We also aggregate and analyse data about your machine, such as browser type, screen resolution and operating system or (where relevant on our support websites) about any Trend Micro Product installed on your machine, such as a Product ID and the days remaining to expiration and your license SKU.

This information is used to determine what content to serve to you when you land on our pages and to provide you with offers of Trend Micro Products or Services that are most relevant to you.

Behavioural Information

Trend Micro may collect certain information through cookies or similar technologies (see the "What about other tracking technologies, like web beacons" section below) on Trend Micro's Website to better understand customer behaviour and improve our Session Management, marketing, analytics, and demographics . We use this information to provide more useful information to our customers, to understand and analyse trends, to administer the Website, to learn about Website visitor behaviour on the Website, to understand which Products and Services are of most interest to our customers, to gather demographic information about our customer base as a whole and to improve our customers’ experience.

The Types of Cookies that we use

First Party Cookies

Cookies set by the website owner (in this case, Trend Micro) are called "first party cookies" which when a visitor visits a website, ask your browser to store on your devise information about you such as your language preference or login information.

Third Party Cookies

Cookies set by parties other than the website owner. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as seting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

What about other tracking technologies, like web beacons? expand_more

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognise or track visitors to a website. We may also use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels", "single pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our Websites. This allows us, for example, to monitor and analyse the traffic patterns of Website visitors from one page within our Websites to another, to deliver or communicate with cookies, to understand whether the visitor has come to our Websites from an online advertisement displayed on a third-party website and to improve Website performance.

The data collected helps us to learn what information is of most interest to our customers and what our customers would most like to see. You can opt-out of the Website analysis by disabling JavaScript on your computer, but you should be aware that some of the features on our Website will not work when this is disabled.

Do you serve targeted advertising? expand_more

Do you serve targeted advertising?

Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about Trend Micro Products and Services that are most relevant to you. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other websites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details or other personally identifying details unless you choose to provide these.

How can I control cookies? expand_more

How can I control cookies?

You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Website though your access to some functionality and areas of our Website may be restricted. Rejecting cookies may affect your ability to use of some of our Websites. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit or

How often will you update this Cookie Notice? expand_more

How often will you update this Cookie Notice?

We may update this Cookie Notice from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Notice regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Notice indicates when it was last updated.

Where can I get further information? expand_more

Where can I get further information?

If you are based outside the EEA, if you have any questions about our use of cookies or other technologies, please contact us using the details below:

Trend Micro Privacy Program
Trend Micro Incorporated
c/o Legal Department
225 East John Carpenter Freeway
Suite 1500
TX 75062

If you are based inside the EEA, you can contact Trend Micro's Data Protection Officer using the details below:

Trend Micro (EMEA) Limited
Lianne Harcup
Median House
IDA Business & Technology Park
Model Farm Road

Telephone: +353 (21) 730 7300