Having Worry-Free with Co-Managed XDR, Trend Micro’s threat experts now proactively scan the company’s customers to find and eliminate malicious issues. “That level of protection means less work for us. We don’t have to go clean up any messes. I estimate it saves us at least 40 hours a month of labor, which our employees now use to work on more strategic tasks,” says Rocker.
“Peace of mind is huge for an MSP like Nerds That Care. There’s nothing worse than being a security engineer and wondering if your security is working properly. We’ve already had several events where a client clicked on something malicious and Worry-Free with Co-Managed XDR did what it was supposed to do and stopped it,” says Rocker.
That peace of mind extends to ransomware, a constant concern for Nerds That Care customers. “Worry-Free with Co-Managed XDR has blocked ransomware at least a dozen times over a five-month period. With Trend Micro, we know our customers are protected, and if there is a ransomware attempt, we don’t have to do any investigative work,” says Rocker.
Visibility has also been a game changer for Rocker. “If you have a leak behind a wall on the third floor of your building and the leak appears in the basement, it’s going to be difficult to track where that leak came from because it’s behind a brick wall. You can’t defend what you can’t see. With Trend Micro, we get full visibility, as everything is behind a glass wall,” Rocker says. “XDR provides the visibility, confidence, and level of sophistication we need to protect anything.”