Industry
Automotive
Employees
2,500 employees
Region
Bursa, Turkiye
Partner
NCSOFT
Solutions
- 95% block rate of phishing emails before reaching users
- 90% improvement in client performance
- 70% reduction in manual intervention
THE CHALLENGE
Centralized visibility significantly reduces daily incident review time
Karsan, Türkiye’s sole independent, multi-brand vehicle manufacturer, produced over 50,000 vehicles in 2024 at its 2.69 million square-foot Bursa facility. As Europe’s first manufacturer, it offers a complete range of fully electric buses, including Jest, Ata, and Atak models. Collaborating with Renault, Karsan exports vehicles to Europe, North America, and Asia. With substantial investments in digitalization, Karsan aims to fully migrate its IT infrastructure to the cloud by 2027.
Karsan’s previous cybersecurity solutions were unable to meet the advanced security requirements and complex usage scenarios required to protect such a large operation. This resulted in workforce inefficiencies and user difficulties. The siloed cybersecurity infrastructure posed challenges to cloud migration and failed to deliver the centralized visibility mandated by ISO 27001 and ISO 21434.
“End-to-end visibility and cloud-native protection were critically important to us,” emphasizes Head of Karsan’s IT Cybersecurity Unit, Oguz Ön.
"Through our collaboration with Trend Micro, we elevated our mobile field operations and high-security production processes and facilities around the world to the desired level."
THE SOLUTION
Better business outcomes with cloud-native protection
After conducting a detailed evaluation of cybersecurity solutions from various vendors in terms of technical capability, cost-effectiveness, and support infrastructure, Karsan’s IT cybersecurity team selected the Trend Vision One™ AI-powered enterprise cybersecurity platform. This decision was driven by Trend’s integrated architecture, cloud-native XDR capabilities, and flexible credit model, which enables phased investment planning.
“The analytical capabilities and real-time threat correlation of [Trend] Vision One surpassed all other alternatives during our evaluation process,” says Ön. “Following our comprehensive assessment, we concluded that Trend Micro was the optimal partner to support our journey to the cloud.”
“The cybersecurity awareness workshops designed specifically for our employees’ children were particularly special and meaningful.”
Haydar Vural
Head of Information Technologies, Digital Transformation, and Cybersecurity, Karsan
We significantly reduced the time spent managing cybersecurity, allowing us to focus on other critical security projects, all while achieving considerable efficiency in our total cost of ownership.
Head of Information Technologies, Digital Transformation, and Cybersecurity, Karsan
Haydar Vural
RESULTS
Blocking phishing emails to minimize the risk of data breaches
Following the transition, client performance improved by an impressive 90%. The cybersecurity team’s daily incident review time decreased dramatically from five hours to just one hour. The XDR engine automatically classified an average of 60 to 70 suspicious activities weekly, reducing manual intervention by 70%. In addition, 95% of phishing emails were blocked before reaching users, and concerns about user performance ceased entirely.
“With the integrated end-to-end security infrastructure, particularly enhanced by the attack surface management module, we made a significant improvement in cybersecurity,” adds Ön.
NEXT STEPS
Shaping the future of mobility without compromising cybersecurity
Karsan aims to expand its Trend Vision One™ Credits portfolio through collaboration with TXOne to incorporate new modules and secure operational technology (OT) networks on its production line.
Aligned with its roadmap for 100% cloud migration by 2027, the SAP S/4HANA transformation will also be integrated into the Trend Vision One platform, enabling centralized management.
ABOUT TREND MICRO
Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, the Trend Vision One enterprise cybersecurity platform harnesses AI to protect hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. TrendMicro.com
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