Ransom_TROLDESH.BYY

To delete the registry key this malware/grayware created:

1. Open Registry Editor.
   » For Windows 2000, Windows XP, and Windows Server 2003 users, click Start>Run, type regedit in the text box provided, and then press Enter.
   » For Windows Vista, Windows 7, and Windows Server 2008 users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, Windows 8.1, and Windows Server 2012 users, right-click on the lower left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>ODBC
3. Still in the left panel, locate and delete the key:
   {random key}
4. Again Still in the left panel, locate and delete the key:
   Brazos volatile counter
5. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>ODBC>Temporary (volatile) Jet DSN for process 0x7b4 Thread 0x7b8 DBC 0xa142f4 Jet
6. Still in the left panel, locate and delete the key:
   Engines
7. Close Registry Editor.

To delete the registry value this malware/grayware created:

1. Open Registry Editor.
   » For Windows 2000, Windows XP, and Windows Server 2003 users, click Start>Run, type regedit in the text box provided, and then press Enter.
   » For Windows Vista, Windows 7, and Windows Server 2008 users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, Windows 8.1, and Windows Server 2012 users, right-click on the lower-left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>ODBC>{random key}
3. In the right panel, locate and delete the entry:
   ProcessId = "7b4"
4. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>ODBC>Brazos volatile counter
5. In the right panel, locate and delete the entry:
   VolatileDsnCount = "1"
6. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>ODBC>Temporary (volatile) Jet DSN for process 0x7b4 Thread 0x7b8 DBC 0xa142f4 Jet>Engines>Jet
7. In the right panel, locate and delete the entry:
   Driver = "{Microsoft Access Driver (*.mdb)}"
8. Again In the right panel, locate and delete the entry:
   DriverId = "19"
9. Again In the right panel, locate and delete the entry:
   SafeTransactions = "0"
10. Again In the right panel, locate and delete the entry:
    Threads = "3"
11. Again In the right panel, locate and delete the entry:
    UserCommitSync = "Yes"
12. Again In the right panel, locate and delete the entry:
    VolatileDsnCount = "0"
13. Close Registry Editor.

To manually delete a malware/grayware file from an affected system:

• For Windows 2000, Windows XP, and Windows Server 2003:

1. Right-click Start then click Search....
2. In the File name* input box, type the following:
   
   • %User Temp%\JET7B07.tmp
3. In the Look In drop-down list, select My Computer then press Enter.
4. Once located, select the file then press SHIFT+DELETE to delete it.
   *Note: The file name input box title varies depending on the Windows version (e.g. Search for files or folders named or All or part of the file name.).

• For Windows Vista, Windows 7, Windows Server 2008, Windows 8, Windows 8.1, and Windows Server 2012:

1. Open a Windows Explorer window.
   • For Windows Vista, 7, and Server 2008 users, click Start>Computer.
   • For Windows 8, 8.1, and Server 2012 users, right-click on the lower left corner of the screen, then click File Explorer.
2. In the Search Computer/This PC input box, type:
   
   • %User Temp%\JET7B07.tmp
3. Once located, select the file then press SHIFT+DELETE to delete it.
   *Note: Read the following Microsoft page if these steps do not work on Windows 7.